The solution does not have a solid, out-of-the-box API architecture that is supported. Generally, we need to develop on a case-by-case basis. Reporting and extraction options are there but built-in intelligence is not so you need to rely on third parties. 

The CRM is pretty basic for collaborating or connecting across departments so it should be enhanced for the next upgrade. 

It works well for medium-sized enterprises but is not suitable for corporate or manufacturing companies. For example, it's challenging to use it for a manufacturing company.

Moreover, integration with other platforms is not available right now. That would be a valuable addition.

Sage Business Cloud Enterprise Management could improve the search functionality. For example, if I was to search for a transaction from last year it would be difficult to accomplish. I have to scroll through to find what I am looking for. The approach should be more similar to Quickbooks where when you search for something it takes you directly to the searched item.

In an upcoming release, it would be beneficial if they added compatibility or functionality to integrate with Microsoft Power BI. Business Intelligent is better in Microsoft Power BI.

Its implementation process is kind of complicated. If the person implementing it doesn't know what he is doing, the system can have many issues.

Sage X3 is just an accounting system. As compared to Oracle E-Business Suite, it does not cover a lot of functionality. It doesn't have the payroll, lease management, and HR modules. Oracle E-Business Suite is better than Sage X3.