The vendor stopped supporting the solution on the Linux platform. We can only use it on Windows. It is very bad. I don't know why they discontinued support for Linux. Now we are supposed to use Microsoft SQL Server, which I don’t like very much. We are left with no options. The vendor must give users the option to use what they are comfortable with.

Most of the functionalities are not available on the browser. We have to install the desktop client. It would be very good if the vendor could make all the functionalities available on the web browser version. We would not have to go around installing workstations. We could just provision it from the browser.

• Updating incorrect information takes a specific process to correctly back out the error to fix it. Reports are not really explained well, so you have to know what you want.
• It has a great warehouse module. However, there were several times when correcting errors of things saved under the wrong date took quite an effort to correct. When we would accidentally update a batch of invoices with the wrong date, we had to be very specific in backing out the entire batch before being able to update it correctly.
• Accounting date and batch date would sometimes have to be different for us depending on our fiscal calendar months. Sometimes we tried to back up the updated batch out under the wrong date, which caused the problem to snowball.
• If the CEO asked for updates, this meant scouring the reports to try and find one that would generate what he wanted. We used many reports frequently, but there was always something strange that would come up, once in a blue moon, that we never used. It would take a few tries of running random reports to find the number he wanted. It took time to sift through and figure out what each report did.

We're definitely looking at a new system because everything in this product needs improving.

It needs to be integrated between manufacturing and accounts.