SailPoint IdentityIQ Customer Service and Technical Support

IT Engineer at a energy/utilities company with 1,001-5,000 employees
So far the integrators have been doing the support. I wish the support from SailPoint was a little bit faster than we've experienced so far. It has taken, sometimes, a couple of weeks to get feedback from them. At the same time, support played a big role in selecting the product. View full review »
Referent and IAM architect at a tech services company with 51-200 employees
Technical support is very responsive. When I created a ticket, they responded the same day. I had questions, more than issues when it came to technical support. View full review »
Mohammed Ather Khan
Technical lead at a tech services company with 11-50 employees
We've had issues with support. View full review »
Find out what your peers are saying about SailPoint, Oracle, Broadcom and others in User Provisioning Software. Updated: May 2020.
418,646 professionals have used our research since 2012.