SailPoint IdentityIQ Other Advice

Quach Van Lam - PeerSpot reviewer
Security Officer at ACB

Currently, I am just a SailPoint user.

I was partner. Right now, I am working for a bank. We did the PoC with the Identity IQ. We spent three months on the PoC. Until now, we have finalized the PoC report. I don't yet have strong experience with the product.

We don't use the mock-up use strain with the Identity IQ. We circle everything on Cloud and management.

I'd rate the solution eight out of ten.

View full review »
RameshBhattacharjee - PeerSpot reviewer
Manager at RSM US LLP

Prior to purchase, be sure that SailPoint can solve all your use cases. Otherwise, you'll be unhappy with the amount of money that you're spending. 

I rate this solution seven out of 10. 

View full review »
DR
Commercial and Technical Professional Manager at Evolution Technologies Group

I have my doubts about what is the best way to set up this solution. It is not only an issue with this solution but for others as well. We have two flavors of the solutions, software-as-a-service(SaaS) and on-premise. None of our customers is ready to choose one of those because if you are on-premise, generally, it is fully featured. It is easier to integrate with another system but it is not going to satisfy the customers that want a solution on the Cloud.

On the other hand, SaaS or Cloud solution may be better for you but you might have a lot of legacy systems that are not ready to work perfectly with a SaaS solution. At this point, the main issue is to figure out what solution is best at the present time, on-premise or SaaS. This decision can be very difficult.

You need to be careful with the decisions you make because if you choose an on-premise solution right now you most likely are going to be on the cloud in three years. You need to keep this in mind. The industry is going in that direction.

I rate SailPoint IdentityIQ a nine out of ten.

View full review »
Buyer's Guide
SailPoint IdentityIQ
March 2024
Learn what your peers think about SailPoint IdentityIQ. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
RF
Hse Manager at a retailer with 10,001+ employees

As an architect, I feel quite comfortable with this product from end to end. Given my positive experiences and advocacy for SailPoint, I would rate it eight out of ten.

View full review »
Tomi Pitkanen - PeerSpot reviewer
Head of ICT Security at Neste

It is suitable for both small and enterprise-level companies. I would advise reaching out to a company that has already implemented it and asking their experts how they feel about using it. Once you get benchmarking information, it becomes easy to make the decision.

Overall, I would rate it an eight out of ten. There is room for improvement with regard to their technical support and complex configuration.

View full review »
CD
Security Solutions Architect at a tech services company with 10,001+ employees

I'm not a direct customer. I am a reseller of the product.

Usually, for this type of solution, everyone requests it to be on-prem, especially in the Gulf area. They prefer not to opt for the cloud solution. There's still some resistance in that area.

As a technology, I would rate it at a nine out of ten. It's very good. That said, in terms of pricing, I would rate it very low, at maybe a three to four. It's also making our lives very hard as system integrators. To sell it, due to the price tag, is very, very hard.

I would recommend it to other users and companies. Overall, the product is sound.

View full review »
NK
Assistant Manager at a financial services firm with 10,001+ employees

The maintenance requirement depends on the size of the deployment. If the product is used to serve a very large enterprise-sized organization with many users, 15 to 20 people are required to take care of the maintenance. If 50,000 is the product's user base, there is a need to have four to five people to four support the product.

The product's integration capabilities with other solutions can be described as a straightforward process that the tool offers. As long as the application exposes some kind of interface, SailPoint IdentityIQ can integrate with it.

The tool's GUI is user-friendly.

The product requires one to invest in maintenance, upgrades, and other such areas. If it is a small-scale business, I usually suggest SaaS-based systems to such companies so that you don't have to take care of the maintenance. Medium to large-sized businesses can choose SailPoint IdentityIQ.

I rate the tool an eight out of ten.

View full review »
Zico Khong - PeerSpot reviewer
Cybersecurity Consultant at KPMG Singapore

I rate SailPoint IdentityIQ an eight out of ten. I recommend it to others as it is used widely and has a knowledge base. I advise organizations to streamline their processes rather than to customize the products.

View full review »
EB
Security Architect at a financial services firm with 5,001-10,000 employees

Overall, I would rate the solution a nine out of ten. If you want to start, go better directly to the cloud, instead of installing it on-prem.

View full review »
it_user189228 - PeerSpot reviewer
Principal Technologist

Listen to the vendor and other clients who have successfully implemented the product; lots of, problems with hardware and implementation process can be avoided by taking the advice of those who have been there before.

Ensure the project has strong leadership. You’ll need this to ensure cooperation of system administrators that are often protective of access to their applications. You need to configure provisioning, but administrators will only give you a read-only account until it is proven it works and will not cause problems. Or enterprise architects may insist that all integration has to be done through corporate middleware, requiring lots of custom development, rather than using OTB connectors.

Make sure your hardware meets the SailPoint requirements (see the ‘IdentityIQ Performance Optimization Checklist’ on SailPoint’s forum - this details the required hardware and network requirements at a glance). IdentityIQ supports virtualisation nicely, but you do need to make sure your virtualisation hosts have enough resources to meet IdentityIQ processing requirements. We suggest allocating CPUs and memory to IdentityIQ application hosts to ensure dedicated usage of required resources.

Make sure your database and application servers have a low latency round trip. We recommend putting the two in the same data centre. IdentityIQ is a big user of data - lower the time it takes to retrieve the data and the UI and batch tasks perform snappier.

Install your development environment to get started with IdentityIQ, then read the ‘IdentityIQ Performance Management Guide’ to ensure that all non-development environments are installed and tuned correctly for your infrastructure. A tuned environment is a fast environment; and fast environment means happy end-user. Also, make sure your administrators do regular health checks.

Deploying IdentityIQ is an integration task, use agile development to on-board applications quickly, have a simple to document application template to capture integration details, but remember you are not designing a system from the ground up. This is not a Java/VB/C++/you-name-it coding exercise.

Using OOTB means fast implementation times and lower cost to you. IdentityIQ is flexible but customizing everything will add to your costs now and your maintenance later. Keep it simple and keep the process standardised.

How often do you need to refresh the data? The hardware required to run IdentityIQ is largely dependent on how often you configure IdentityIQ to reload the data. How often the data is really required to be reloaded is largely dependent on the features you are using,. For example, SOD policy violation detect might require daily updates, but reviewing user access quarterly does not require daily data refreshing!

If you do want to keep all data up to date, then be smart and take advantage of IdentityIQ’s delta aggregation and partitioning functionality. Build application on-boarding tuning into your application on-boarding process and have database administrators review queries for performance.

Always utilise the direct connectors. Although IdentityIQ supports a variety of file feed connectors using the direct connectors now means you can take advantage of provisioning later without reconfiguring. Remember file feeds are unlikely to match the data the direct connector will pull back, reuse the investment SailPoint have made in the OOTB connectors and save time and money!

Standardise the compliance processes applied to applications. IdentityIQ is flexible but a unique access review process for each application will require more configuration and maintenance. Keep it simple and easy to maintain.

IdentityIQ has been the market leader according to the Gartner IGA Magic Quadrant for the past two years. We deploy and support several identity and access management products, and have reviewed numerous other vendors’ offerings.On balance we find IdentityIQ to have the best mix of functionality and ease of use, as well as being the easiest and most flexible to deploy.Quite a few of our engineers prefer to use and deploy IdentityIQ over other compliance, governance and provisioning solutions.

View full review »
MM
Solution architect at a manufacturing company with 10,001+ employees

The success of the implementation depends on customers knowing exactly what is needed from the solution. Assuming that the consultant or the product will handle everything is not the right approach. The customers should know what they need. Overall, I rate the solution a nine out of ten.

View full review »
MB10 - PeerSpot reviewer
Senior Associate at PricewaterhouseCoopers

I would rate this solution an eight out of ten. 

View full review »
JR
IT Architect at University of Stellenbosch

SailPoint IdentityIQ is deployed on-cloud in our organization. SailPoint IdentityIQ covers our whole portfolio, and its growth will depend on the growth of our numbers.

I would advise other users to be very sure of what they want to achieve and select the right product instead of being brand specific. In our case, SailPoint IdentityIQ matched the capabilities we sought.

Overall, I rate SailPoint IdentityIQ a seven out of ten.

View full review »
NK
Assistant Manager at a financial services firm with 10,001+ employees

I'm using SailPoint IdentityIQ, SailPoint IdentityNow, and Auth0.

My rating for SailPoint IdentityIQ is eight out of ten.

My company is a SailPoint partner.

View full review »
JO
IT Engineer at a energy/utilities company with 1,001-5,000 employees

We have some old processes in place that need to be revisited and updated. Those, of course, made our implementation a little bit late and we ran into some issues.

One of the hurdles has been that people are used to the old method and when a new change comes in, a lot of people are not very open-minded to it. So it takes a lot of training and convincing about this new technology. We need to make changes to the way the form looks, the process. We had to make a lot of changes to the current processes. We had very outdated processes that were not working well for us because we had to get a lot of exceptions. And any exceptions you make, you tend to break automation and start doing manual processes, and that slows down productivity. 

That was a little bit frustrating and a lesson learned. Feedback from the client and explaining to them why we're changing some of the processes, policies, and standards was challenging. But we had to do a lot of cleanup before doing the implementation. We had an old system that was there for more than seven years. So that product was almost at the end of its life and we had a lot of complaints from the client that they were fed up with it. They wanted a change. But they were not expecting a change to the forms and the processes. They were expecting us to just solve the issues and move on, not a big system change. So we're training people. We created a lot of videos for them to play back when they request things. That helped a lot. We created a blog for them to give us any of their feedback. So we can make improvements because we are still in phase two of our implementation. We still have three more phases to go.

For advice, I would say to make sure you gather your requirements first. Make sure you have more thoughts, make sure you know what your pain points are and what are you expecting to get out of the product that you select. That will help you a lot in selecting the right vendors. Secondly, have some solid use cases, and when you use those use cases, most of the time you should know the answer to the questions. That will help you in identifying who can meet your requirements.

Do your diligence in terms of getting some references. Specifically, references for a current implementation from another customer. Getting that information from that customer will help you a lot in terms of how their implementation went, and what their pain points were in implementation.

I would give the solution a nine out of ten. When every possible manual process we have right now can get automated, I'll give it a ten. We still have some processes that we have to do manually.

View full review »
HamadaElewa - PeerSpot reviewer
Technical Sales Manager at Spire Solutions

We are distributors. Our main competitor is Micro Focus. It is now OpenText. I will recommend the product instead of other tools. It is one of the best IAM products in the market. The price is the only issue. Overall, I rate the tool an eight and a half out of ten.

View full review »
RS
Sailpoint implementation Engineer at Starlink Ukraine

Our clients using SailPoint IdentityIQ are mainly in the banking sector, and the others are part of the Saudi Arabia government and ministry. For 12 years, SailPoint IdentityIQ twelve has been the leader of Gartner Magic Quadrant. All the market reports suggest SailPoint IdentityIQ when you're doing governance and compliance for your workforce. SailPoint IdentityIQ is even replacing other solutions like IBM and ServiceNow.

SailPoint IdentityIQ is a stable and reliable workforce identity and access management solution. If you're looking for a solution for the workforce, you should opt for SailPoint IdentityIQ, and if you're looking for a solution for the customer base, you should choose ForgeRock.

Overall, I rate SailPoint IdentityIQ a ten out of ten.

View full review »
RB
Lead IAM manager at a tech services company with 11-50 employees

I highly recommend the solution and rate it a seven out of ten. 

View full review »
Surya Sadhu - PeerSpot reviewer
Manager at Fortuna Identity

Before making a decision, it's essential to align your primary goals with the long-term roadmap of your organization. Consider factors such as whether your organization is a government or private entity and where you envision your organization heading in the next five to ten years. While cost can be a significant factor, it's important to assess the value and features offered by SailPoint IdentityIQ in relation to your organization's needs and future direction.

There have been many instances where we provided initial templates in building some of the connectors approximately eight or seven years ago. In response, my team developed a custom connector, which was reviewed and eventually incorporated into the SuccessFactors Connector by SailPoint. The previous version had limitations with subset deployments. SailPoint has introduced various solutions over time. For instance, they now handle deployment entirely, even for IdentityIQ, transitioning it into a SaaS application. SailPoint manages servers, applications, deployments, and server patches, relieving customers of these challenges. Customers access the product via a URL, focusing solely on utilizing it to address their needs. SailPoint continues to provide comprehensive solutions, including evolving IdentityIQ into a SaaS-capable platform, to support their customers' requirements.

In terms of solving identity management and access governance challenges, SailPoint IdentityIQ is certainly a strong contender. However, it's essential to clarify your specific goals—are you focused solely on identity management and access governance, or do you also require access management and privileged access management solutions?

Configuring IdentityIQ can be complex, requiring significant coding and effort, especially considering the intricacies of integrating with various target systems. The level of complexity can vary greatly depending on each system's specifications.

Overall, I rate the solution an 8 out of 10.

View full review »
DM
Identity Management Consultant at a consultancy with self employed

They've got such a big lead in the market from a capabilities point of view. They're going after the cloud, so they're doing a lot in the cloud management area and making that easier for clients to implement it for managing the applications in the cloud space or all their SaaS applications. That's one of the big areas. They just did the acquisition of SecZetta, which provides management for third parties. For partners and third parties you work with, it can help automate the management of access to those people.

I'd rate it a nine out of ten because what it does is hard. The work that they implement isn't simple because the companies are so big. It works and does the job. It's not the product that causes problems; it's generally working with the company and its processes, but the product is bulletproof.

View full review »
ES
Product Manager, Consultor at Assertiva

The solution is mainly geared toward SaaS, cloud-based services, which is the proper way to use it. I cannot think of a better use for it. 

We have hands on experience with SailPoint IdentityIQ. We work together with the SailPoint service professional and are in daily contact with their employees. 

I find the solution to be comprehensive. 

I would advise others to first create the connectors and provision in Active Directory or the the EHR system, human resource systems. One should implement the solution and the basic connectors, such as those concerning human resource applications or directory applications such as Active Directory. 

I rate SailPoint IdentityIQ as a nine out of ten. 

View full review »
PM
IT Consultant at a computer software company with 1,001-5,000 employees

If a customer wants certain automation during the identity lifecycle - for example, when hiring someone, letting someone go, or moving someone from one organization to another - you can automate tasks based on various factors like their role or department. The product simplifies tasks, especially those where certain individuals require specific access levels based on their roles. With automation, administrators don't need to manually remember or assign access levels for each role or department. 

I rate the overall product a seven out of ten. 

View full review »
MM
Governance Specialist Tl at CarePlus

I'm not sure about the version of SailPoint IdentityIQ my company is using, but it's probably the newest version.

My company has ten administrators of SailPoint IdentityIQ and around one thousand users. Ten technicians maintain the solution. My company maintains the solution and always keeps it updated, so integrating other solutions to SailPoint IdentityIQ won't be a problem.

In terms of rating SailPoint IdentityIQ, nine is a good score for me. My company is very happy with the solution.

My company is a customer of SailPoint IdentityIQ.

View full review »
HH
Senior Solution Architect at a tech services company with 51-200 employees

I would absolutely recommend this product. It is a good product.

I would rate SailPoint IdentityIQ a nine out of ten.

View full review »
BM
Senior Manager at ENH isecure Pvt ltd

It's important to look at the product and its functionalities. Technology is a continuous journey, and if you want to have an identity management program, then SailPoint is a good option. They have a long-term vision that a company like Microsoft does not have. If somebody wants to have a good product for the long term then IdentityIQ provides that. 

I rate this product 10 out of 10.

View full review »
AB
Assistant Consultant at a tech vendor with 10,001+ employees

I'm a customer. We have bought the product, and we are using it. It's in our organization.

I am not sure which version of the solution we're using. It might be one version behind. 

Whether or not this is the right solution for others depends on your use cases. If your use cases align with those, this is the best product to use. The client that I'm working with has their use cases aligned with this solution, and we haven't had to customize much. Most of the functionality's in-built.

I'd rate the product ten out of ten. It covers the functionality we need.

View full review »
it_user185514 - PeerSpot reviewer
Tech Consulting Sr Associate at a consultancy with 10,001+ employees

It is very difficult to go at this alone. If you are interested in implementing send your engineers to the SailPoint provisioning training and get a few experienced consultants to help you.

View full review »
PP
IAM Consultant at Investcorp Bank BSC

I would recommend the product to others. The solution is easy to deploy. We get a lot of applications out of the box. Overall, I rate the solution a seven out of ten.

View full review »
NJ
Implementation Engineer at a tech services company with 5,001-10,000 employees

My advice to others is if you are new to the identity access management world, and you are starting with SailPoint IdentityIQ, you have the best tool in your hand to start with. You can receive complete exposure to all the types of operations or workflows.

I rate SailPoint IdentityIQ a nine out of ten.

View full review »
SC
Vice President Sales at RNS

I would recommend Sailpoint to others. 

I would rate this solution a ten out of ten.

View full review »
RiyasAbdulkhader - PeerSpot reviewer
Security Consultant at a financial services firm with 10,001+ employees

I would recommend this solution to anyone looking into it and would rate it an eight out of ten.

View full review »
LT
Product Development Lead at a financial services firm with 5,001-10,000 employees

From the backend perspective, when we have needed certain functionality and it has not been possible within the solution, we have reached out to SailPoint for assistance. 

I would rate it an eight out of ten. 

View full review »
SushantAggarwal - PeerSpot reviewer
Architect(IAM) at a tech services company with 201-500 employees

I rate this solution an eight out of ten. If deployment is done on-premises, SailPoint IdentityIQ is best, but Saviynt or Omada is better if it is cloud.

Regarding advice, SailPoint IdentityIQ is the most customizable product. However, it is good to minimize customization and use more out-of-box functionality because it becomes a hassle in the long term to manage customization in the IM product. In addition, it will be good if there is better log management in future releases.

View full review »
it_user715140 - PeerSpot reviewer
Senior Software Design Engineer-IAM at a university with 10,001+ employees

Just go for this product. Its awesome.

View full review »
SS
IAM Architect at a comms service provider with 11-50 employees

I would tell those planning to use this solution that it is a very good and robust product in the market which supports almost all use cases. Also, SailPoint plans to expand to consumer identity. If one plans to proceed with this product, it will be a good decision. Additionally, it is not feasible for very small businesses, but it could be an amazing product and a good investment for the medium to large organizations. Overall, I rate the solution an eight out of ten.

View full review »
Pratik Kumar - PeerSpot reviewer
Identity Management Consultant at Novozymes

I would rate IdentityIQ nine out of ten because the UI is really easy for end users to understand and use.

View full review »
KS
Director - Cyber Security at a media company with 1,001-5,000 employees

I rate IdentityIQ 7.5 out of 10. 

View full review »
OE
Technical Advisor, Java EE Developer at a computer software company with 1-10 employees

Work with experience solutions experts who have worked with this tool before. Complement them with experience, and the tools needed to succeed including strong testing and development, project management and team support.

View full review »
KS
Senior Architect at a consultancy with 1-10 employees

I rate this solution an eight out of ten because it is simple and easy to implement and develop. Regarding advice, it is not readily available and cannot be downloaded from the net. If they get a corporate account, they can create the account via corporate email ID only. Therefore, I would recommend focusing on implementation. In addition, choosing the latest release minus one is good because it is always a stable product because clients have already tested and implemented it in their environment. So instead of taking additional risks, it can be tested by other clients first.

View full review »
VS
Solution Architect – Identity and Access Management , Platform services at a pharma/biotech company with 10,001+ employees

If you want to use a non-Microsoft application, then, for sure, go with SailPoint, but if your use cases are only using Microsoft applications, then go with Microsoft.

I would rate SailPoint IdentityIQ a seven out of 10.

View full review »
KS
Management Consultant at a computer software company with 11-50 employees

The solution can be deployed both on-cloud and on-premises?

It's pretty stable and simple to use.

I have recommended the solution to three customers who have opted for it.

I would recommend this solution to others. 

From the perspective of its performance I would rate SailPoint IdentityIQ as a nine out of ten, in light of its identity governance. 

View full review »
it_user715134 - PeerSpot reviewer
Information Security Architect and Senior Analyst

Make sure the distance between the database and application server is very short. There is natural integration with other solutions that should be considered in your selection, like with CyberArk or ServiceNow.

View full review »
it_user192285 - PeerSpot reviewer
Senior IT Consultant at a consultancy with 10,001+ employees
  • Phased Deployment
  • Get to know new features
  • Expand gracefully/logically
  • Create a change control & env. management process
  • Automate where possible
  • Become flexible with migrations
View full review »
MT
Principal Consultant at UNIFY Solutions

The advice that I would give to people considering SailPoint is to be sure you get a good experienced service integrator to help you with the product. Somebody who has done it before knows the best ways to implement it and make the system work properly to meet your business application. They have the battle scars and can help you navigate around any potential issues

On a scale from one to ten where one is the worst and ten is the best, I would rate IdentityIQ as a nine-out-of-ten.  

View full review »
TC
Principal Solution Engineer at a tech services company with 11-50 employees

Our organization does not have any business relationship with the product.

I don't believe I would recommend the solution. I'd advise other organizations to use NetIQ instead. It's a better solution, in my opinion.

I'd rate the solution five out of ten overall.

 80% of my job is handling a software spike. If the project has failed, then I'm the one coming in to help clients and doing it for them. I've noticed that 80% of all SailPoint implementations do not go well.

View full review »
it_user294231 - PeerSpot reviewer
Information Security Analyst at a financial services firm with 10,001+ employees

Implement Sailpoint IIQ for Access Governance and for simplified Identity Management.

View full review »
it_user194688 - PeerSpot reviewer
IT Access Management Process Leader at a consultancy with 10,001+ employees

Spend double the time/money up front in fully understanding your business requirements, opportunities for process changes. Also ensure you get a detailed understanding of identity and access business processes and understand your HR (and other authoritative) data source.

View full review »
it_user185688 - PeerSpot reviewer
IdM Consultant at a tech services company with 501-1,000 employees

SailPoint IdentityIQ is a very good product (in my opinion - it is the best product and it took the leading place in Gartner's Magic Quadrant two years in a row) and I can recommend it to all who are looking for a very strong IDM solution (if the price suits you).

View full review »
it_user191790 - PeerSpot reviewer
Security Consultant at a tech services company with 51-200 employees

If you are looking for a product that would suit your access governance needs then perhaps Sailpoint identity IQ is a good option, but if you require automatic remediation capabilities as well then you might need to integrate it with an identity management product like OIM.

View full review »
it_user201006 - PeerSpot reviewer
Identity Management Infrastructure Services Senior Analyst at a insurance company with 501-1,000 employees

Verify the requirements and the growth.

View full review »
it_user188808 - PeerSpot reviewer
IP Technical Consultant at a consultancy with 51-200 employees

I was an Identity Access Management operator for a company contracted as an outsource for a major global company. My involvement was brief. I was part time help while looking for full time employment in an unrelated field.

View full review »
it_user711927 - PeerSpot reviewer
Delivery Manager at a tech services company with 1,001-5,000 employees

I would recommend this product based on the customer requirements.

View full review »
it_user201891 - PeerSpot reviewer
Senior Technical Consultant at a tech services company with 10,001+ employees

Understand the customer's business practice regarding provisioning.

View full review »
MK
Technical lead at a tech services company with 11-50 employees

I would rate it a seven out of ten. Not a ten because of the support and because of the high price. 

View full review »
EA
Referent and IAM architect at a tech services company with 51-200 employees

The project that I worked on involved an on-premises deployment, although it can also be deployed on the cloud or in a hybrid cloud environment.

My advice to anybody who is implementing this solution is to not begin without having the specification written and documented in advance. If you are implementing it for a client then you want to understand everything that the client wants to use, in advance of implementing.

SailPoint is very good when it comes to Identity Management, although I would appreciate it more if it were simpler to use.

I would rate this solution an eight out of ten.

View full review »
LN
Software Engineer at a tech services company with 51-200 employees

I would rate SailPoint IdentityIQ a nine out of ten. I am happy with it.

View full review »
Buyer's Guide
SailPoint IdentityIQ
March 2024
Learn what your peers think about SailPoint IdentityIQ. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.