SailPoint IdentityIQ Reviews

What is our primary use case?

We primarily use this solution to manage our identity. We use it for identity access and onboarding accounts and users.

What other advice do I have?

We have some old processes in place that need to be revisited and updated. Those, of course, made our implementation a little bit late and we ran into some issues. One of the hurdles has been that people are used to the old method and when a new change comes in, a lot of people are not very open-minded to it. So it takes a lot of training and convincing about this new technology. We need to make changes to the way the form looks, the process. We had to make a lot of changes to the current processes. We had very outdated processes that were not working well for us because we had to get a lot of…

What is our primary use case?

We use the product for identity and access management and access governance. The product manages the whole identity lifecycle for workplace identities. IdentityIQ takes care of the joiner (new accounts), the mover (transfer/role changes), and the lever (account termination), as well as looking at things like the certification phase. It covers the whole user lifecycle and provides market leading governance capabilities.

What other advice do I have?

The advice that I would give to people considering SailPoint is to be sure you get a good experienced service integrator to help you with the product. Somebody who has done it before knows the best ways to implement it and make the system work properly to meet your business application. They have the battle scars and can help you navigate around any potential issues On a scale from one to ten where one is the worst and ten is the best, I would rate IdentityIQ as a nine-out-of-ten.

What is our primary use case?

We primarily use the solution for regular connectors with LVAT connectors, Workday connectors, and Provision.

What other advice do I have?

Our organization does not have any business relationship with the product. I don't believe I would recommend the solution. I'd advise other organizations to use NetIQ instead. It's a better solution, in my opinion. I'd rate the solution five out of ten overall. 80% of my job is handling a software spike. If the project has failed, then I'm the one coming in to help clients and doing it for them. I've noticed that 80% of all SailPoint implementations do not go well.

What is our primary use case?

We used this solution in one of our projects for provisioning rights in applications such as Active Directory and Office 365. It was also used for collecting information and centralizing it, which was then used to create rights.

What other advice do I have?

The project that I worked on involved an on-premises deployment, although it can also be deployed on the cloud or in a hybrid cloud environment. My advice to anybody who is implementing this solution is to not begin without having the specification written and documented in advance. If you are implementing it for a client then you want to understand everything that the client wants to use, in advance of implementing. SailPoint is very good when it comes to Identity Management, although I would appreciate it more if it were simpler to use. I would rate this solution an eight out of ten.

What is our primary use case?

We use it for lifecycle management. We have joiner, leaver, rehire, and termination as well as user provisioning. We also do certifications and reporting.

What other advice do I have?

I would rate SailPoint IdentityIQ a nine out of ten. I am happy with it.