SailPoint IdentityIQ Room for Improvement

IT Engineer at a energy/utilities company with 1,001-5,000 employees
The service could be improved with some more out-of-the-box features. If the solution could make the forms more customizable, for example. They are very generic and any changes you make to them, you are doing customization. The solution needs more templates that meet general needs. I would like to see more Cloud management from this product. Right now they have some, but they are currently plug-ins. It does not handle the management of some of the groups or dynamic groups in the Cloud. I would like to see that in the future. I have heard that they are releasing one soon, but I'm not sure when. That will help us a lot because we are a hybrid solution company. We have some on-prem, some in the Cloud, and we want to manage both. View full review »
Mohammed Ather Khan
Technical lead at a tech services company with 11-50 employees
I would like for the client base to be improved. Also, they should change what they charge for the licenses. They should lower the price and technical support should be better. Their support takes a long time to respond and they're not straightforward. View full review »
Charles Abreu
Digital Technology Leader, Risk Operations at a energy/utilities company with 10,001+ employees
The product has poor reporting and analytic capabilities. Reports are not easy to use and its analytic capabilities are limited. View full review »
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