This solution has made my client's customers' journeys a lot better.

It effectively streamlined our user access management processes, serving as a central hub within our enterprise ecosystem. With various credentialing IdentityIQ access management solutions in place across the organization, SailPoint integrated seamlessly with these systems. It ingested events from these sources, generated reports, and initiated outgoing events and triggers to facilitate appropriate actions based on user and supervisor actions.

The policy management and risk-scoring capabilities of SailPoint IdentityIQ greatly benefited our organization. While we primarily focused on policy enforcement based on written guidelines for identity lifecycle management, we didn't extensively utilize a risk-based approach, as that fell under a separate area of resource management. However, within the policy feature set, SailPoint provided robust options. We were able to categorize users into different groups, such as office users, retail channel users, and backend users. Additionally, we could apply role-based access controls and differentiate between temporary and permanent employees, full-time and part-time staff, and those with specific time-based access requirements or temporary assignments within the organization.

The implementation of IdentityIQ significantly impacted our IT audit and compliance activities. SailPoint was introduced in response to an audit observation, as no prior system was in place and everything relied on manual processes. This lack of automation resulted in gaps and oversights. Implementing SailPoint IdentityIQ for attestation and governance effectively addressed this audit observation and closed the compliance gap.

It played a crucial role in addressing a complex identity management challenge within our company, particularly in the area of credential cleanup. Given the large user population, a dedicated team within the IAM pillar focused on this task. Before SailPoint, it was common to encounter instances where user identities remained active even after individuals had moved roles or left the company. For example, credentials associated with finance or treasury functions would still be accessible, even if the user had transitioned to a different department. Similarly, sensitive data access, such as payroll and HR systems, posed risks if not appropriately managed post-employee departure. SailPoint streamlined the process of managing these identities, effectively identifying and addressing instances where inactive accounts lingered, sometimes for extended periods, thus enhancing overall security and compliance efforts.

The UI is complex, but the background functionality is robust and well-designed to perform SailPoint IdentityIQ certifications.

We’ve used IdentityIQ to help customers update their ‘paper and spreadsheet’ based user access review processes. This has helped customers increase the efficiency of access reviews, reduce workload, increase oversight of access remediation as well as start to fulfill regulatory and audit compliance requirements that where previously unattainable.

We’ve seen organisations go from detecting and reviewing high-severity SOD Policy violations once or twice a year to being able to detect and remediate SOD violations in the same day. IdentityIQ provides the detection, enforcement and traceability to take the manual, paper-based policies into real automated rules.

Many of our customers have also used IdentityIQ to replace homegrown and out dated access request solutions (some even manual and paper based), as well as migrate away from expensive and difficult-to-implement provisioning systems. Implementing IdentityIQ has allowed customers to reduce the cost of on-boarding applications into enterprise access review and access request processes as well as tightly integrate access request and remediation with approval workflows and back-end provisioning.

Previously, when someone came on board, it took them almost a week or two to get access, to settle in, to be able to become productive. Now, with SailPoint, we can get all of that done within a few hours. It has decreased the onboarding process and increased productivity.

We have a variety of connectors that facilitate seamless integration with SailPoint IdentityIQ, enabling you to connect with target systems. This integration allows for the reconciliation of user information and access, consolidating them under a single roof. You can conduct access governance processes efficiently

SailPoint IdentityIQ has improved my organization as it's used mainly to provide access to first-time users and also for other actions around managing access.

This product, when implemented correctly, can streamline access control operations, reduce risk by provisioning and de-provisioning access quickly and hold approvers accountable for decisions on access.

This solution has made our team more effective. We need less manual approvals when someone new joins our company. There is less paperwork and fewer support tickets raised for access. 

Our user lifecycle takes less time with SailPoint IdentityIQ. Previously, it would take around one day to get all the users access, and now it is an automatic process with a good authentication authorization mechanism.

Manager Certification helped to review user access and revoked unnecessary accesses to various applications.

Improved visibility into who has access to what improved ability to validate and certify enterprise access to sensitive applications, useful for measurement and forecasting.

It allowed us to execute account review campaigns from very different systems.

It provides one solution for the entire process in a complex environment with different types of applications and connectors.

It has improved the controls and reduced the risk of access management issues with the client organisations. While also improving efficiency around the JML processes through automation and reducing the reliance on people for some of the access provisioning requests.

Simplified Access Governance and Life Cycle Management. Easy to implement in comparison to other IAM tools.

• It has, for the first time, consolidated a single view of a user's access to the company's multiple IT systems
• This has now allowed us to confidently cleanup a large proportion of accounts that could not previously have been easily identified as no longer required
• Furthermore, it has forced ownership of non-user/non-individual accounts and accountability of them

By using this product the organization has moved from manual access governance done previously to automated governance which has a full audit trail, and this is very beneficial.

It improves the function for CMS - the website is a centralized system to manage accounts and access for CMS applications.

This solution has improved our organization through its ease of application onboarding, approvals, provisioning, and lifecycle UI performance.

• Provides good authorization and authentication system functionality.
• Keeps data safe.

The organization is moving to replace several tools with this one tool.

Customization of workflows as per business needs is easy & most effective part is certification for easy compliance and access monitoring & revokes extra access if any.

Automated accounts provisioning during the on-boarding process.