SailPoint IdentityIQ Scalability

Quach Van Lam - PeerSpot reviewer
Security Officer at ACB

The solution is scalable. 

If we deploy with the reduction, we have more than 15,000 users.

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RameshBhattacharjee - PeerSpot reviewer
Manager at RSM US LLP

SailPoint is easy to scale.  They give you the bandwidth for that. 

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DR
Commercial and Technical Professional Manager at Evolution Technologies Group

We did not have an issue with scaling the solution. My customers range from medium to large scale businesses using this solution.

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Buyer's Guide
SailPoint IdentityIQ
March 2024
Learn what your peers think about SailPoint IdentityIQ. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.
RF
Hse Manager at a retailer with 10,001+ employees

We aimed to implement SailPoint IdentityIQ across our entire enterprise, encompassing over two hundred thousand users. While we were informed that it could scale up to fifty-five to sixty thousand users with ease, scalability considerations required additional backend server resources. This scalability, however, is subject to various factors, including the complexity of integrations and the environment. Ours was particularly complex, involving integration with four distinct IdentityIQ digital identity solutions. I would rate it seven out of ten.

We plan to expand our usage of SailPoint IdentityIQ in the future, with the aim of establishing it as the central product for identity and governance across our organization.

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Tomi Pitkanen - PeerSpot reviewer
Head of ICT Security at Neste

It is a scalable product.

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EY
Technical Account Manager at Infoarchi

The solution is scalable.

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CD
Security Solutions Architect at a tech services company with 10,001+ employees

The solution is scalable, however, companies need to be mindful of the extra costs involved.

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NK
Assistant Manager at a financial services firm with 10,001+ employees

Scalability-wise, I rate the solution an eight out of ten.

I deal with the tool's customers, handling small, medium, and large businesses.

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Zico Khong - PeerSpot reviewer
Cybersecurity Consultant at KPMG Singapore

We have large-scale institutes as our customers for SailPoint IdentityIQ. I rate its scalability an eight out of ten.

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EB
Security Architect at a financial services firm with 5,001-10,000 employees

Scalability is hard, especially when you are doing it in real time. But, it would be eliminated once we have the first version of IdentityNow. So, the main goal for now is just to eliminate maintenance costs or run the entire infrastructure. That's why we plan to migrate it to the SaaS version of SailPoint.

We have more than 10,000 end users. We use it daily, 24/7 operation.

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it_user189228 - PeerSpot reviewer
Principal Technologist

IdentityIQ scales well both vertically (‘bigger’ servers) and horizontally. When load increases additional servers can be added to the UI or task server groups with minimal configuration effort. IdentityIQ supports the notion of having dedicated UI servers handling user interaction and task servers, which handle background activities (eg. data loading and refresh, generating reports, re-evaluating SOD policies, etc.). IdentityIQ manages its own batch server load balancing in the background. SailPoint also provide whitepapers and supporting materials on tuning your IdentityIQ deployment to meet your needs and your environment.

However, we have encountered issues using IdentityIQ on virtualized platforms. These were caused by the virtualization hosts being overloaded (i.e. several virtual machines on one overloaded host). If you are going to virtualise IdentityIQ application servers, I would recommend allocating vCPU and memory to each virtual machine. If resources are not allocated, IdentityIQ can be starved by other virtual machines running on the same hosts.

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MM
Solution architect at a manufacturing company with 10,001+ employees

The solution is scalable and super flexible. I have 50,000 users for the product. I rate it a ten out of ten.

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MB10 - PeerSpot reviewer
Senior Associate at PricewaterhouseCoopers

This is a scalable solution.

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JR
IT Architect at University of Stellenbosch

SailPoint IdentityIQ is a scalable solution. We onboarded about 30,000 students, 7,000 staff, and 7,000 third parties that we need to manage on the platform. They use it themselves, and we just need to manage the numbers on the platform. People are managing it administratively within IT with five to six people.

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NK
Assistant Manager at a financial services firm with 10,001+ employees

SailPoint IdentityIQ is a scalable product.

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JO
IT Engineer at a energy/utilities company with 1,001-5,000 employees

In terms of scalability, they can handle it. That was one of our requirements is how they could scale. We asked what number of accounts they can handle, and they were way beyond those. Some of their previous implementation, some of the companies they implemented for, they were four times the size of our company. So we were aware that this solution could handle our growth.

I would say we have about eighteen thousand users. 

Right now we are using the solution for onboarding user accounts. Primary and secondary accounts. Our second phase will be managing groups and applications, access to new groups and applications. Then the third, we'll go a little bit with analytics with doing some risk-scoring. Beyond that, we might even use it for any new innovation or company comes with, in terms of managing access to devices and IOTs.

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HamadaElewa - PeerSpot reviewer
Technical Sales Manager at Spire Solutions

The tool is very scalable. Even if the implementation exceeds the number of users decided previously, the tool will fulfill the needs and will still be stable. The solution is not suitable for small companies. The cost will be high.

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RS
Sailpoint implementation Engineer at Starlink Ukraine

I rate SailPoint IdentityIQ less than five out of ten for scalability. To increase scalability, you need to increase servers, which is not easy.

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RB
Lead IAM manager at a tech services company with 11-50 employees

If you have enough hardware to support the on-premises version, then the solution is scalable. You need enough hardware to support the number of identities you want to manage. 

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Surya Sadhu - PeerSpot reviewer
Manager at Fortuna Identity

The solution is scalable.

I rate the solution’s scalability an 8 out of 10.

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DM
Identity Management Consultant at a consultancy with self employed

Its scalability is awesome. They've got customers with over a million users, so it'll scale to what you need. It has a very scalable architecture.

I'm a consultant, and I implement it for clients. I've worked with clients from 5,000 users and up to about 400,000 users.

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ES
Product Manager, Consultor at Assertiva

The solution is scalable. 

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PM
IT Consultant at a computer software company with 1,001-5,000 employees

I rate SailPoint IdentityIQ's scalability an eight out of ten. 

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HH
Senior Solution Architect at a tech services company with 51-200 employees

It is scalable. It can support tens of millions of identities. We have a total of nine clients. Eight clients use it internally. One client is using SailPoint for external customers, and it is a very large deployment. They have about a million and a half customers.

We do not offer support because support is provided by SailPoint, but we can act as the first line of support. We have around seven people who are actively doing SailPoint tasks.

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BM
Senior Manager at ENH isecure Pvt ltd

The solution is scalable, the majority of our customers are enterprise-size companies. 

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AB
Assistant Consultant at a tech vendor with 10,001+ employees

The scalability is good. 

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it_user185514 - PeerSpot reviewer
Tech Consulting Sr Associate at a consultancy with 10,001+ employees

Being based on Java, this tool is very heavy in memory and in processing. Word of advice, for large implementations be sure to use Intel processors. SailPoint supports Unix deployments, but it really is only better for smaller environments

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PP
IAM Consultant at Investcorp Bank BSC

We have 1000 people using the solution in our organization. It is suitable for a small organization with less than 5000 employees.

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SC
Vice President Sales at RNS

This is a very scalable solution. A couple of million users can be scaled overnight.

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RiyasAbdulkhader - PeerSpot reviewer
Security Consultant at a financial services firm with 10,001+ employees

This solution can be expanded so I would say that it is scalable. The solution can accommodate thousands of users, there are maybe sixty of seventy thousand users within my organization.

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NJ
Implementation Engineer at a tech services company with 5,001-10,000 employees

When using SailPoint IdentityIQ you need to tell them the capacity you want, and they will provide the solution with the appropriate license. For example, you have to tell them initially that you will have 50,000 users using the solution then they will tell you how much service you will need to deploy.

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SushantAggarwal - PeerSpot reviewer
Architect(IAM) at a tech services company with 201-500 employees

Scalability is good, but if the number of users significantly increases, it requires different web servers and becomes difficult to manage. In addition, SailPoint IdentityIQ doesn't provide any SIM tool, so we have to implement it if required. Without it, we have to work locally, going into the logs for eServers by ourselves, and there isn't a central log factory where we can see all the logs for the SailPoint IdentityIQ.

The number of users depends on the project. There are projects with millions of users and others with 100,000 or 300,000 users. Also, the number of people required for deployment depends on the number of servers and users. However, if I were to estimate, it requires an average of three people, but if the server and the UI server increase, it becomes challenging to look at the logs.

Compared to SailPoint IdentityIQ, Saviynt provides a way to select servers. From the UI, you can choose different servers and see the logs.

SailPoint IdentityIQ is being used at full capacity, and I am currently working as an architect for both Saviynt and SailPoint IdentityIQ. If I were to compare solutions, there is no comparison with SailPoint in the market right now, and SailPoint is way ahead. Solutions like Saviynt and Omada have features such as logs, clarity of the risk and SODs that are not as good in SailPoint IdentityIQ.

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it_user715140 - PeerSpot reviewer
Senior Software Design Engineer-IAM at a university with 10,001+ employees
Pratik Kumar - PeerSpot reviewer
Identity Management Consultant at Novozymes

IdentityIQ is scalable manually and automatedly.

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KS
Director - Cyber Security at a media company with 1,001-5,000 employees

We haven't had any issues with scalability. What we built earlier matched our requirements, so Identity IQ was scalable as per our need when we added more users or applications. We have about 100,000 users. 

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OE
Technical Advisor, Java EE Developer at a computer software company with 1-10 employees
KS
Senior Architect at a consultancy with 1-10 employees

It is a scalable solution. We have more than 50 people using this solution.

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VS
Solution Architect – Identity and Access Management , Platform services at a pharma/biotech company with 10,001+ employees

It is scalable.

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KS
Management Consultant at a computer software company with 11-50 employees

The solution is scalable. 

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it_user715134 - PeerSpot reviewer
Information Security Architect and Senior Analyst

As long as the database is very close to the application server, the system can manage many identities and connectors to various directory.

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SS
IAM Architect at a comms service provider with 11-50 employees

Since it is a very scalable product, I rate the solution's scalability a ten out of ten. Our clients include small, medium, and enterprise businesses.

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it_user192285 - PeerSpot reviewer
Senior IT Consultant at a consultancy with 10,001+ employees

Yes, I found some scalability issues:

  • Java.lang.OutOfMemoryError: Java heap space
  • Advanced searchs with 0 rows
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MT
Principal Consultant at UNIFY Solutions

The user group for this product are normally larger companies or enterprise businesses that have got full identity-governance requirements. That is the typical SailPoint customer requires more than just basic identity management automation.

As far as scalability of the product, it has got a lot of horizontal and vertical scaling opportunities that could be taken advantage, so scaling is not an issue.  

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TC
Principal Solution Engineer at a tech services company with 11-50 employees

You can scale the solution quite easily. That wouldn't be a problem for a company.

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it_user294231 - PeerSpot reviewer
Information Security Analyst at a financial services firm with 10,001+ employees

There were no issues with scaling it for our needs.

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it_user194688 - PeerSpot reviewer
IT Access Management Process Leader at a consultancy with 10,001+ employees

Not yet. Though current nightly batch jobs range from completing within 8 hours to 48 hours, with no obvious reasons as to why

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it_user185688 - PeerSpot reviewer
IdM Consultant at a tech services company with 501-1,000 employees

No, I didn't.

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it_user191790 - PeerSpot reviewer
Security Consultant at a tech services company with 51-200 employees

Yes, with a growing number of certificates there was slowness in the overall certificate generation time which I believe is corrected in the upcoming release of the solution.

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it_user201006 - PeerSpot reviewer
Identity Management Infrastructure Services Senior Analyst at a insurance company with 501-1,000 employees

Yes. We needed to contact Sailpoint directly to address the issue.

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it_user185991 - PeerSpot reviewer
Sr. Application Test Engineer at a tech services company with 1,001-5,000 employees

Only if we have a combination with an AD forest.

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it_user201891 - PeerSpot reviewer
Senior Technical Consultant at a tech services company with 10,001+ employees

Initial testing with a large amount of cubes (over 60K) went well.

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MK
Technical lead at a tech services company with 11-50 employees

Scalability is good. Based on compliance, it is good. 

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LN
Software Engineer at a tech services company with 51-200 employees

It is scalable. We have 15 users in our organization.

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Buyer's Guide
SailPoint IdentityIQ
March 2024
Learn what your peers think about SailPoint IdentityIQ. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.