Our own in-house team was involved in the implementation process.

We handled the initial setup in-house. 

The deployment process was done in less than three weeks by a couple of our technician experts.

Third parties were involved in the implementation process. We had our in-house project team, but we also worked with a main external provider who organized the other third-party providers since four different organizations were working with us to do the deployment.

The people required for the deployment process vary depending on the specific module or feature. For example, in a larger implementation like insurance, you might require a big implementation team of 15 to 1,000 people. However, even for a smaller 15-member team, ongoing maintenance and support by at least 10% of the team is necessary.

However, it's not fair to base this solely on team size. Suppose we're talking about a significant feature; we've delivered the entire thing in two to three months, but we still need at least two to 10% of the team to maintain it.

We are having a vendor do the implementation of the Salesforce Platform. It is not taking too much time as other CRMs do. 

If you have the people with the implementation knowledge they can do it internally, but I don't think this is the right approach. It's very costly to find somebody who's capable and I don't think you would need them as a full-time employee. Once you have your processes set up and ready, you might need only one administrator, you don't need developers or architects. You need only an administrator to sustain and maintain what is already there.

We have a technical team that does the implementation, and we hired third-party resources too for the deployment. I wasn't part of the deployment team.

We used Appirio as our implementation vendor. They did a solid job. As usual, with consulting, it's the strength of the team they field for you, so that is what you should evaluate the most.

We had a vendor to start with, and now we have an in-house team.

When there is a need to update the solution I do it and it is simple. We have a team that did the implementation of the Salesforce Platform.

We ended up using a consultant for the integration, however, we handled the deployment by ourselves. We had a good experience with the consultant. They were very good.

Our IT did the implementation of the solution.

In house

We implemented through an in-house team

It is deployed by our admin. We have 20 people for deployment and maintenance.

We had no problems with deployment.

It was done by our IT guys.