We have seen a return on investment when it comes to this solution and especially considering our previous CRMs.

I have definitely seen a return on investment from the use of the product since I could see a lot of things happening in our large organization, especially in terms of everything being managed well.

We have witnessed an ROI while using this solution. 

We have a case study on our implementation on salesforce.com website that you can read, under DeVry.

Using this solution makes our company more agile and efficient, and prevents information silos.

Less than a year