Salesforce Commerce Cloud Primary Use Case

DimitriosTsaknakis - PeerSpot reviewer
Senior Manager, Tech Advisory at PricewaterhouseCoopers

We use the solution for business development, account management, lead management, and pipeline management activities.

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Vinayak Bandewar - PeerSpot reviewer
Test Architect at Cognizant

I primarily use it for automation testing of the applications. 

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Devaiss Mohanty - PeerSpot reviewer
Premium Services Sales- CX Professional Services at Cisco

We use Salesforce Commerce Cloud mostly for reporting. We know exactly how to use the reports, which are either filtered by time, customer IDs, accounts, or region. It becomes very easy when you're using such a platform.

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Buyer's Guide
Salesforce Commerce Cloud
March 2024
Learn what your peers think about Salesforce Commerce Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
MK
Business Development Manager at The digital Guard

We are Salesforce solution partners. Our clients primarily use Salesforce Commerce Cloud as a configuration tool to track customer orders.

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Akshita  Thakur - PeerSpot reviewer
Product Design Manager at FocalCXM

I primarily used Commerce Cloud to build an omnichannel for clients in the life sciences.

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Cameo Mbowane - PeerSpot reviewer
Chief Executive Officer at Customersoft Innovation

We use Salesforce Commerce Cloud for servicing our financial, insurance and banking customers. We are using the latest version on the cloud.

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Syed Hasan Badshah - PeerSpot reviewer
Salesforce Solution Architect | IT Consultant at CO Founder at Aiva Creative pvt.limited

Our clients use Salesforce Commerce Cloud to sell their goods retail online. This solution has been mostly used by American retailers.

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JG
Team lead at Nulogic

I like the product because it's pretty much like Elastic Path. I was also able to create an old infrastructure, storefronts, and all that kind of stuff also. In our case, the use case was for another Mexican company, and in that case, we decided to use Salesforce because it was, like, the technology that is a must.

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Cristianne Aguiar - PeerSpot reviewer
Data Analytics and Information Designer Lead at Oi S/A

We use the solution to sell some products.

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RJ
Senior Manager at a computer software company with 10,001+ employees

We use this solution for general CRM use cases including capturing the regular customer lifecycle, opportunities, accounts and managing leads. It supports our entire sales cycle and forecasting.

Currently, we've got is a very small user base but we plan to increase usage in the future.We have a very small IT team who manage and maintain the system.

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AC
Student at ECPI Colleges

I use it for tracking purposes as a CRM to track accounts and customers.

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Eeshaan Satwalekar - PeerSpot reviewer
Sales Head at Onnivation

We use Salesforce for creating and documenting leads and opportunities as well as for forecasting and creating dashboards.

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JA
Salesforce Programmer at Freelancer

We are a solution provider and Salesforce Commerce Cloud is one of the products that we implement for our clients. My role is as a Salesforce developer and I work on different tasks, including product customization.

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AB
Security Product Manager at Sencinet

The solution provides us all the information we need about sales and reports.

I do not know which version we are using. 

We use the solution for creating the pipeline and getting the learning process. We get reports, which helps us keep track of opportunities. 

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it_user827292 - PeerSpot reviewer
Consultant at a retailer with 1,001-5,000 employees

eCommerce for consumer packaged goods sold direct to consumers, not via distributors.

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RK
Manager at a tech services company with 5,001-10,000 employees

We use it for eCommerce, which is similar to ATG.

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it_user844278 - PeerSpot reviewer
Director at Baozun

For use in an E-commerce website based on commerce cloud. Applied to front-end and order check, and integrated with order management system.

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Buyer's Guide
Salesforce Commerce Cloud
March 2024
Learn what your peers think about Salesforce Commerce Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.