Salesforce Einstein Analytics Reviews

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Real User
Software Engineer with 201-500 employees
Dec 03 2017

What is most valuable?

After summer, 2015, the Einstein version came out. I think the predictive analysis is a very good feature, because it exists in other tool I have used, like Qlik. For example, in India, April to March is the financial year. So, if I have data for March through December, and I want to know how what… more»

What needs improvement?

There are many things that have to improved. When I want to create a full outer join data flow it is not there. So I have to go to the front end and I have to implement the union of groups and I use SQL as well. I end up having to do lots of coding. We can do a left join but we can't do a right join… more»

If you previously used a different solution, which one did you use and why did you switch?

Salesforce is my first CRM and I actually like Salesforce. I never used any other CRM so I can't tell you which CRM is better.

What other advice do I have?

In terms of advice, I would tell them that it is definitely a plus point if they are a Salesforce CRM user. And the the UI is good. Clients always want better, shiny things like that. As I mentioned, I have worked in Qlik Sense also. In Qlik there some limitations in creating dashboard charts. But… more»
Manik Ghai
Real User
Senior Software Developer at a tech services company with 501-1,000 employees
Nov 23 2017

What is most valuable?

* Easy to use * User-friendly * Not required to be technical for a user to use * Creates reports and dashboards with simple clicks and drags and drops * Scheduling data sync * Can easily handle a huge amount of data without any… more»

How has it helped my organization?

Even the data, if not on any system or database (Excel or CSV), can be analyzed. Giving insights to the buyer to which vendor is compliant (or not), location-wise display of data using maps, enhanced filters, easy sharing, easy creation… more»

What needs improvement?

Support: Very less support now. Some days, I have to struggle a lot to achieve some simple steps even getting issues solved in deployment.

What's my experience with pricing, setup cost, and licensing?

$125 to $250/month per user.

If you previously used a different solution, which one did you use and why did you switch?

No.

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Salesforce Einstein Analytics Questions

What is Salesforce Einstein Analytics?

Salesforce Einstein Analytics is a customer and business analytics platform that’s optimized for mobile use and brings flexible customer analytics to everyone in the company. It works with many types of data, from many data sources, and it can change the way your company answers critical questions. Einstein Analytics allows you to:

  • Connect directly to your CRM data and execute on insights directly in Chatter.
  • Automatically analyze millions of rows of data and get predictive analytics with Einstein Discovery.
  • Explore data quickly and automate actions with prebuilt apps.
  • Use mobile to act, whether you're on Android or iOS.
Also known as
Einstein Analytics, Salesforce Wave Analytics
Salesforce Einstein Analytics customers

ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority

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