The most valuable feature of Salesforce Einstein Analytics is the reporting tools.

The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features.

The most valuable feature of the solution is its ease of use. One can get data from Salesforce in a native way, so one can start working immediately with the data. One doesn't have to combine, prepare, or clean the data since it is already available in the tool, making it a helpful tool when it comes to the data part.

Salesforce CRM is something that is being used as a global CRM and is very user-friendly when it comes to providing the user experience. 

It is scalable. Almost 70% to 80% of the CRM platforms that companies are transforming to are actually Salesforce CRM solutions.

It is by far the best CRM solution that we have in the market right now.

The scalability is great.

The most valuable features of Salesforce Einstein Analytics is the flexibility around the deployment, overall capabilities, user-friendliness, and interactions with the tools that came built with it.

The interaction with AI for Salesforce Einstein Analytics was required for our contact agents and some of our portal capabilities. With the Bot and self-service capabilities, we built a global portal. The Salesforce Einstein Analytics and automation capabilities were key for the self-service capabilities that we were trying to deploy as part of this digital transformation. We put all of our documents in and we digitized almost all documents and put everything online. Salesforce Einstein Analytics helped in the evaluation of these solutions. It helped navigate for the end-users which were all internal. We had some external requirements as well because we ended up providing procurement and financial services for third party invoicing and procurement. Salesforce Einstein Analytics Einstein helped in the user effectiveness and efficiencies around the interactions.

The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI.

Generating reports is quite straightforward when working with Salesforce Einstein Analytics. It's really easy to obtain the necessary reports from there. With the assistance of AI, creating charts and generating reports becomes even easier, making it a time-saving activity.

The solution's integration with the CRM has improved our workflow efficiency. It's made capturing and saving data much easier.

Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals.  In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics. 

The out-of-the-box features are very good for organizations to get into data-driven mode. If we have an implementation of Service Cloud, we can use our data to make decisions based on analytics. For example, we raise requests on our website, and the website classifies the cases into different categories. The case will go to the wrong support team if the category is wrong. 

The solution does analytical interventions and changes the category of the cases to the right team. It saves us a lot of time. The out-of-the-box features are good for companies that want to try analytics and data science interventions. The product has very good capabilities.

Salesforce Einstein Analytics is a simplified CRM. It's integration is good. 

The ability to put together a very interactive dashboard with a very good, graphical presentation has been very helpful.

The initial setup is very easy.

We have found the scalability to be very good.

The stability is excellent. 

Technical support has been great. 

the training is very good and they do offer a very good trial. 

Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well.

It is valuable for bringing transparency of the communication that has been happening from all different parts of the organization to a customer. 

Transparency is the most valuable feature of this solution.

The insights it provides about customers are valuable. We get insights about the market, what they are doing, and what they're planning. 

It is a comprehensive solution. It has everything in it. I can easily find what I need.

The tool is a cloud-based solution capable of integrating any kind of data in the world. 

• Easy to use
• User-friendly
• Not required to be technical for a user to use
• Creates reports and dashboards with simple clicks and drags and drops
• Scheduling data sync
• Can easily handle a huge amount of data without any crunch/crash. 
• It uses SAQL, which is same as pig latin and helpful to users who would like to write custom queries for grouping and other manipulations to view data.

The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good.

After summer, 2015, the Einstein version came out. I think the predictive analysis is a very good feature, because it exists in other tool I have used, like Qlik. For example, in India, April to March is the financial year. So, if I have data for March through December, and I want to know how what business will be like in the rest of the year, predictive analysis is helpful. Salesforce Analytics has helped us a lot with this type of scenario. Previously it did not have that it, but now that feature is there.