Salesforce Identity Reviews

AhmedNaji

Pre Sales Engineer at Jawraa

Oct 17 2019

Access Management tool with ability to communicate quickly via dashboard, but needs a user-friendly interface

What is most valuable?

The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members. Getting in touch with the members through the dashboard in… more»

How has it helped my organization?

We are using that to have our projects documented and the tracking that in easier way with multiple options It is valuable to have a key strategy for your activity in SalesForce.

What needs improvement?

It takes time to learn the interface and all of the functions. For people who don't have a background in SalesForce, they will need at least one week on hand training to learn of the features. The interface should be simplified and the… more»

If you previously used a different solution, which one did you use and why did you switch?

Previously we had Trello. We switched to SalesForce because most of the companies we are dealing with are using SalesForce. It is easier to get in touch with them in one dashboard from one company, one builder.

What other advice do I have?

This solution meets our companies needs. I would rate this solution a seven out of ten.

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What is Salesforce Identity?

Salesforce Identity provides a single, trusted identity for employees, partners, and customers, so that you can manage apps, users, and data sharing with simplicity and transparency.

Salesforce Identity customers

SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle