The notification system for customer alerts, including the integration of various communication channels such as email, SMS, and mobile push, is excellent.
Enterprise Mobility & Security Specialist at a tech services company with 51-200 employees
Jan 27, 2023
I like that I can constantly add leads to Salesforce Marketing Cloud and look at accounts there. I also like that the solution lets me set up meetings.
Enterprise Mobility & Security Specialist at a tech services company with 51-200 employees
Jan 27, 2023
The main action I want to do in Salesforce Marketing Cloud is to export data into Excel and use it. My company may have that feature locked down, or if the Excel data exporting function still isn't available in Salesforce Marketing Cloud, that's the feature I want.
The performance is sometimes sluggish, but I think that's to be expected with a heavy CRM tool because they're running reports in real-time on the data that you have entered.
