Salesforce Platform Primary Use Case

Our primary use case is as a CRM. The goal is to create an easy and organized way of collecting and reporting on data. There are many pros and cons but overall, this is the best CRM that I have used. I have utilized at least five different CRMs over the last five years and although HubSpot was the easiest to use, it was not as robust as Salesforce. Salesforce inches above the rest as my favorite. I feel like some things are complicated just to be complicated and that takes away from the overall productivity it is creating for my team. View full review »

We use the mobile application, the Lightning application. We use it with consulting and integrating the different products like vCloud or integration with Google. There are some that we do production also. Everything is on mobile now. So we use mobile apps and then we develop those applications. It's a Cloud browser and device support that we are doing the programming. So basically now we are developing that in the Lightning Application, where we can. That is based on the event architecture and by the company's controller, we write those according to that. We develop the programming that will go to the software, we need to have the APEX programming materials for the IBM system, or with Lightning RAWC, who with integration we need to go with other configuration tools. So there are a lot of things that need to be captured in developing the project. View full review »

As a project manager, I deal with many use cases, however, for privacy reasons, I can't really discuss them in detail. View full review »

We primarily use the solution as a support console. View full review »

We primarily use the solution for customer invoicing. We also use it for telling the customers about the regional upgrades and patches that we're rolling out. View full review »

We use this solution for the support of business sales and service processes. View full review »

Our primary use case for Salesforce App Cloud is to make assertions that I personalize, based on the information that the companies have in their systems. View full review »

The primary use case of this solution is for sales. View full review »