Salesforce Platform Reviews

What is our primary use case?

We originally started using Salesforce Platform for our sales guys who go into the market every day. They wanted a common platform that is scalable and easy to work with, especially for the clients. We took to Salesforce because it filled this need, and because it came with multiple apps from different vendors and partners that could be integrated with it. The sales team do route planning, meeting planning, and then they take a particular vehicle to particular retailers. Then they talk to them and find out their reason for taking or not taking a particular order, so that my marketing team and… more »

What other advice do I have?

I can recommend Salesforce Platform to others with no hesitation. For a PaaS, all the infrastructure was in place. But when you begin with a new platform, you have to start from scratch at level zero and then keep on maturing. Thus, my advice to my team and everyone else is: don't complicate from day one. You start, make it simple, keep on using it, make sure it's working correctly and so on, and from there on out things are very easy for users. I would rate Salesforce Platform a seven out of ten.

What is our primary use case?

Our primary use case is as a CRM. The goal is to create an easy and organized way of collecting and reporting on data. There are many pros and cons but overall, this is the best CRM that I have used. I have utilized at least five different CRMs over the last five years and although HubSpot was the easiest to use, it was not as robust as Salesforce. Salesforce inches above the rest as my favorite. I feel like some things are complicated just to be complicated and that takes away from the overall productivity it is creating for my team.

What is our primary use case?

We use the mobile application, the Lightning application. We use it with consulting and integrating the different products like vCloud or integration with Google. There are some that we do production also. Everything is on mobile now. So we use mobile apps and then we develop those applications. It's a Cloud browser and device support that we are doing the programming. So basically now we are developing that in the Lightning Application, where we can. That is based on the event architecture and by the company's controller, we write those according to that. We develop the programming that will… more »

What other advice do I have?

I would rate the Salesforce Cloud App at an eight out of ten.

What is our primary use case?

As a project manager, I deal with many use cases, however, for privacy reasons, I can't really discuss them in detail.

What other advice do I have?

I'm not sure of which version of the solution we're using. We're using both Google and Amazon clouds, however, I'm not sure where this version actually sits and if it's on one of those. I'm just a user. I'm not an integrator or reseller. I'd advise those considering the solution to ensure that the integrations are strong. We probably would have had an easier time if our older solution integrated better into this one. Overall, I would rate the solution at an eight out of ten. I'd rate it higher, however, we did have some challenges at the outset with the setup.

What is our primary use case?

We primarily use the solution as a support console.

What other advice do I have?

We're just customers. We don't have a business relationship with Salesforce. We primarily use the solution for internal use. We don't deploy it to clients. I'm not sure of which version we are using. It's likely the latest one. I'd rate the solution seven out of ten overall. It really is a fit for all business types.

What is our primary use case?

We primarily use the solution for customer invoicing. We also use it for telling the customers about the regional upgrades and patches that we're rolling out.

What other advice do I have?

We're partners with Salesforce. I'm not sure which version of the solution we're currently using. We're a sizeable company and have 3,000-4,000 people using the solution currently. We're moving towards a different cloud due to a corporate mandate we'd like to have the opportunity to implement it there. There's a lot of training that needs to be done to get used to the solution and to get to understand all of the features on offer. To tackle this, we have asked the task force training candidate members to get everyone trained. Getting a good handle on the solution is very important. Before…

What is our primary use case?

We use this solution for the support of business sales and service processes.

What is our primary use case?

Our primary use case for Salesforce App Cloud is to make assertions that I personalize, based on the information that the companies have in their systems.

What other advice do I have?

I would recommend this solution to others and I will recommend that they use all the other SalesForce products. If their primary business use case is covered by Salesforce App Cloud, they should start there. If they have other business cases, they should definitely use other Salesforce products to see if that is covered. Additional features that I would like to see included in the next release is more integration with Google. On a scale of one to ten, I will rate this solution a nine.