Salesforce Platform Valuable Features

reviewer1342554
Associate Vice President at a consumer goods company with 201-500 employees
We found that the dashboard creation is very simple, so we got all our data in one place and we told users: now it's your job to create whatever analytics you want on the backend. So instead of generically recreating and redefining everything, what we did is we allowed our users access to all the fields that let them select and define their own graphs and analytics and so on. When used like this, it is very simple for users and doesn't require any technical IT skills from their point of view. We like that the technology is very agile and flexible in the sense that there's a large partner ecosystem within Salesforce Platform. This enables us to choose from many different partners with different advantages, and all of it can be done in a plug-and-play kind of way. One other aspect that is very important to us is that Salesforce Platform is a global platform and widely available across all of India. View full review »
Natalie Wesnke
Customer Success Director at CloudChomp
The most valuable feature is being able to track the activity of my team and report results. It is easy to add accounts, contacts, and opportunities. The integration with different applications makes quick work of tracking activity. The ability to customize things is great, as we can create an environment that is more conducive to how we do business. This allows us to be more efficient as a team and provide quick and easy reporting for our management team and customers. I also like the automated alerts, to catch things people miss so that things stay updated correctly. View full review »
AnilKumar4
Senior Developer at jarvis
They also have features they are integrating to the other services or managing the technical management or you can go with the integration point of view and you can able to, in the build tool, do the configuring of those things in terms of other approvals or like customization. And you can include the time bond overflows for the emails. So all these parts come from the Salesforce only. So Appian does not have it, it comes with that only and now we are able to do it. View full review »
Learn what your peers think about Salesforce Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
457,459 professionals have used our research since 2012.
reviewer1483014
Coordinator of Billing Process at a insurance company with 201-500 employees
The queue management of the solution is its most valuable aspect. The solution is quite stable. The product offers good scalability. View full review »
reviewer1313040
Enterprise Solutions Architect at a tech vendor with 501-1,000 employees
The way the solution is able to record and update within the feeds, including internal conversations, is really helpful on a case by case basis. The initial setup is pretty straightforward. I've used Salesforce for five years within different companies. It's the first CRM I used and I have kept using it. The UI or UX is probably what I'm most familiar with. I don't think there's anything that makes me feel uncomfortable. It's easy to use. The solution is really good if you need to have direct communication with end-users like retailers and that sort of thing. The product is pretty responsive. View full review »
AmanSingh2
Business Line Manager at Thomson Reuters
I'm not sure what the most valuable aspect of the solution is, but I can say that their finance and auditing systems are quite impressive. You can audit in different invoices right to procurement. It's all quite seamless. The user interface is very good. View full review »
reviewer1133562
Chief Technical Lead at a tech vendor with 201-500 employees
The most valuable features are quick customization, solid deployment processes, and excellent reliability. View full review »
reviewer1375074
Chief Commercial Officer at a non-profit with 51-200 employees
The most valuable feature is ease of use. The interface makes it an easy solution to use. View full review »
Learn what your peers think about Salesforce Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
457,459 professionals have used our research since 2012.