Salesforce Sales Cloud Competitors and Alternatives

Read reviews of Salesforce Sales Cloud competitors and alternatives
Quickbase
Real User
Quality Engineer at a manufacturing company with 1,001-5,000 employees
Apr 26 2018

What do you think of QuickBase?

Primary Use Case We use QuickBase for the following: Supplier performance Corrective action response Priority log for our work center Production Part Approval Process (PPAP) Audit findings.  • Improvements to My Organization It has helped streamline and simply track status and collection of data from suppliers and other internal departments.  • Valuable Features The need for little to no code knowledge has been huge. I am a Quality Engineer in a manufacturing facility with very little IT knowledge. • Room for Improvement The improved developer interface in some areas can be difficult to use for complex items (a lot of back and forth or having to move items up and down one line at a time). • Use of Solution One to three years.
Real User
Project Manager at a financial services firm with 201-500 employees
Aug 01 2018

What is most valuable?

Since we started using this platform, we have been able to ensure all communications trials with our customers are documented. We are able to effectively follow up on requests, ensuring all customer issues are resolved in a timely manner.... more»

How has it helped my organization?

The customer is the bedrock of every organization, and it is important the customers are always happy. Because all issues relating to customers are visible in the system, they are ultimately happy. When they are happier, they become our... more»

What needs improvement?

There is a feature called Social Listening. It enables the system to sniff out social interactions between our customers. With it, we are able to make informed decisions about the types of products and services to provide to customers. The... more»
Consultant
Consultant Project Manager at a tech vendor
Jul 09 2017

What is most valuable?

Integration with Oracle E-Business ERP: Every installation of CRM uses some form of ERP or back office applications. The benefits of integration are often overlooked when making a CRM purchase decision. Integration of CRM with the back office... more»

How has it helped my organization?

As an implementer, I have worked to implement this application for organizations that were new to CRM as well as organizations that have used some other CRM tool before. The Oracle CRM application provides for an effective interaction with... more»

What needs improvement?

The application needs improvement in its usability aspects. Non-integrated applications such as Salesforce have been able to be more nimble; they provide more flexibility to adapt and interface with state-of-the-art social applications,... more»

Sign Up with Email