UiPath is a leading Robotic Process Automation (RPA) software that automates repetitive, mundane tasks in organizations. Its most valuable functionality lies in its ability to perform tasks across multiple applications, systems, and databases. This helps organizations improve efficiency, accuracy, and productivity by freeing up employees' time for more strategic, value-added activities.
Licensing should be reduced and price should be cut down a bit.
The pricing differs on the requirements. If there is a huge purchase, then we get a discount. There is not a fixed pricing of the product.
Licensing should be reduced and price should be cut down a bit.
The pricing differs on the requirements. If there is a huge purchase, then we get a discount. There is not a fixed pricing of the product.
Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. With Camunda, business users and developers collaborate using BPMN to model end-to-end processes and run sophisticated automation with the speed, scale, and resilience required to stay competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone design, orchestrate and improve business-critical processes with Camunda to accelerate digital transformation.
It is less cost-prohibitive than other solutions on the market. This solution was in our price range.
We are using the open-source version of this solution.
It is less cost-prohibitive than other solutions on the market. This solution was in our price range.
We are using the open-source version of this solution.
SAP ECC is not cheap but I consider it the best system for managing an organization's data and processes.
This is a costly product.
SAP ECC is not cheap but I consider it the best system for managing an organization's data and processes.
This is a costly product.
Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.
Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies.
Pricing and license differ and depend on how much license you are purchasing from them.
Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies.
Pricing and license differ and depend on how much license you are purchasing from them.
Oracle E-Business Suite (EBS) is considered the most extensive offering of amalgamated worldwide business applications available. Oracle EBS helps facilitate medium to large business enterprise organizations with the ability to enhance critical decision-making processes, streamline business procedures, minimize costs, and improve overall performance and productivity.
Oracle EBS runs as a complement to Oracle Database software. The applications serve to automate such processes as supply chain management (SCM), human resource management (HRM), customer relations management (CRM), project portfolio management (PPM), financial management, service management, and more.
Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses.
Find a best Oracle partner and get a better discount.
Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses.
Find a best Oracle partner and get a better discount.
Microsoft Dynamics CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and customer service processes. With its user-friendly interface and powerful features, it enables organizations to effectively manage their customer interactions and drive business growth.
We have to buy a separate license in order to implement the social listening feature.
It's kind of pricey. It's about $50 or $60 per user.
We have to buy a separate license in order to implement the social listening feature.
It's kind of pricey. It's about $50 or $60 per user.
Genesys Cloud CX is a call center solution for customer service and contact centers. Its primary use case includes building IVR systems, transitioning from old platforms, and integrating with CRMs. The most valuable features are its expanded capabilities in digital channels, simple setup, good integration, and omnichannel experience. It saves time, is easy to learn, and offers easier troubleshooting compared to on-premise solutions. Genesys Cloud CX is a comprehensive and superior solution in the CCaaS market.
The cost depends on the type of license based on your organization's requirements and can get expensive.
I rate Genesys Cloud CX's pricing a one out of ten.
The cost depends on the type of license based on your organization's requirements and can get expensive.
I rate Genesys Cloud CX's pricing a one out of ten.
SAP CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and service processes. It offers a range of features including lead management, opportunity management, campaign management, and customer service management. With SAP CRM, businesses can effectively manage their customer interactions, improve customer satisfaction, and drive revenue growth.
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it.
They should reduce the price to target small businesses.
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it.
They should reduce the price to target small businesses.
With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.
I was not involved in licensing and pricing, but it is worth the cost.
Pega is pretty costly.
I was not involved in licensing and pricing, but it is worth the cost.
Pega is pretty costly.
Siebel CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and service processes. With its robust features and user-friendly interface, Siebel CRM enables organizations to effectively manage customer interactions and enhance customer satisfaction. The solution offers a wide range of modules, including sales force automation, marketing automation, and customer service management, allowing businesses to automate and optimize their customer-facing activities.
Its licensing is yearly.
The product is expensive.
Its licensing is yearly.
The product is expensive.
Oracle ATG is an ecommerce solution that features out-of-the-box omnichannel experiences, makes it easy and fast to launch websites, provides scalable business-user control, and integrates well with other products. The platform helps businesses ensure relevant experiences to their customers at each touchpoint of a customer’s purchase journey (including the web, contact center, mobile devices, social media, physical stores, and more). Thich helps to increase sales and ensure a seamless buying experience. The solution can be implemented on premises or hosted by Oracle or a third party and it also runs on one of three application servers, including Oracle WebLogic, JBoss, or IBM WebSphere.
Oracle ATG is an expensive solution.
Oracle ATG is an expensive solution.
On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.
It is not cheap. It is more suitable for big companies.
We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle.
It is not cheap. It is more suitable for big companies.
We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle.
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.
There is a license required for this solution.
It is around $1000 a month.
There is a license required for this solution.
It is around $1000 a month.
This is definitely an expensive product compared to others on the market.
Licensing fees are on the higher end and I rate them an eight out of ten.
This is definitely an expensive product compared to others on the market.
Licensing fees are on the higher end and I rate them an eight out of ten.
Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.
Salesforce is not a cheap product. It can be expensive.
The price is too expensive.
Salesforce is not a cheap product. It can be expensive.
The price is too expensive.
Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.
The price is reasonable.
It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing.
The price is reasonable.
It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing.
Acumatica is the world’s fastest-growing provider of cloud business management software, with the industry’s highest customer satisfaction rating. And that’s not a coincidence. We offer a unified, modern business management platform designed to help today’s small and medium-sized businesses connect every facet of their operations. With Acumatica, the information you need to make critical decisions is right at your fingertips, wherever you are. Our technology and licensing are designed to be flexible and growth-friendly—adapting gracefully to the changing needs of growing businesses and freeing you up to focus on delighting more customers.
It is expensive.
The pricing is on the higher side.
It is expensive.
The pricing is on the higher side.
The solution is affordable.
The price of Pipedrive has been reasonable.
The solution is affordable.
The price of Pipedrive has been reasonable.
HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.
HubSpot CRM is affordable.
I do not recall the particulars of the licensing fees.
HubSpot CRM is affordable.
I do not recall the particulars of the licensing fees.
Sales Automation Software to accelerate the complete sales cycle — from lead to repeat sales
Pricing for this solution is more affordable than Salesforce, and the costs are upfront.
Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution.
Pricing for this solution is more affordable than Salesforce, and the costs are upfront.
Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution.
I am not sure about the cost of the solution overall, but with their SMS notifications services, there is an extra cost.
The license is paid yearly, and it is about 30 euros per month per user.
I am not sure about the cost of the solution overall, but with their SMS notifications services, there is an extra cost.
The license is paid yearly, and it is about 30 euros per month per user.
In today's ever-changing business landscape, organizations are grappling with the need to adapt to the digital transformation while simultaneously improving customer experiences without incurring excessive labor costs. Traditional telephony-based Contact Center as a Service (CCaaS) solutions have struggled to keep pace with these changes, often lacking the functional maturity required to meet customer demands.
Orchestrated Customer Engagement (OCE) is the next generation commercial platform from IQVIA. OCE connects sales, marketing, medical and other functions to harmonize interactions with customers. This enables life sciences companies to build trust and optimize performance in a way not possible with legacy point solutions such as CRM and MCM tools.
OCE is less expensive than Veeva, for instance.
OCE is less expensive than Veeva, for instance.
Freshsales is a single solution CRM designed for high-growth, high-velocity sales teams. The software includes integrated phone and email, user behaviour tracking, and lead scoring on one platform. Users can track events and manage a visual sales pipeline, as well as view custom reports and analytics.Email tracking features enable users to know when and how many times an email was opened, or a link was clicked on. Users can effectively engage with prospects by targeting the next set of email actions, and create personalised sales campaigns from email templates. Insightful email metrics tell users which emails are performing well and which aren’t. The Awaiting Response feature automatically lists contacts that need to be replied to.Freshsales enables direct calling with a simple click on a contact’s phone number. The solution records the entire conversation history including email conversations in one place. Users can add notes, schedule tasks, as well as make appointments. Freshsales also offers personalised welcome and voicemail messages for greeting customers.In-depth customer insights on prospects allow users to plan relevant conversations, and keep track of touch points using the activity timeline. Freshsales collects data and segments activities based on a contact’s behaviour. Users can get perspective on leads with advanced lead scoring, and prioritises important follow-ups.The visual sales pipeline provides complete visibility of deals across various stages. Users can sort and filter by close dates, helping to make more guided decisions for climbing up the sales ladder. Freshsales’ drag and drop navigation tool enables users to move deals across the sales pipeline into any stage. Users can call or email prospects directly from the deals dashboard for a non-interruptive workflow.Visual sales reports and revenue analytics monitor sales progress and identify successful campaigns by source, sales rep, territory, and more. Freshsales mobile apps for iOS and Android let users access deals while on-the-move and stay up-to-date on prospects at all times.Freshsales is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.
The price for this solution is good in general, but in Brazil we do pay additional taxes.
The basic price is affordable. The add ons are expensive.
The price for this solution is good in general, but in Brazil we do pay additional taxes.
The basic price is affordable. The add ons are expensive.
SugarCRM is a versatile CRM solution that facilitates communication and organization within a company. Its primary use case includes call and comment logging, account relation, customer detail storage, verification handling, transaction tracking, marketing material management, and payment transaction handling. The most valuable functionalities include customizable exports of graphics, statuses, complaints, and tasks, as well as its scalability, stability, and low cost. It integrates well with Jira and can be easily configured. The platform improves efficiency, productivity, collaboration, communication, and coordination within organizations, while also providing valuable insights and data analytics for informed decision-making.
Licensing fees are paid on a yearly basis.
Licensing fees are paid on a yearly basis.
Reimagining relationship intelligence. Using patented technology, we help businesses leverage their most valuable data to find their next big opportunity
Affinity follows a pay-per-account model, and I think there will be a monthly or a yearly paid subscription. I have heard that it was expensive.
Affinity follows a pay-per-account model, and I think there will be a monthly or a yearly paid subscription. I have heard that it was expensive.
Impartner PRM is a web application for managing all facets of the partner lifecycle, from performance management to cooperative marketing and selling to partner recruitment. It’s a turnkey SaaS solution with a web portal for onboarding, partner management, analytics and deal registration. The portal can be completely customized with your company branding, or you can select from a variety of design layouts and add your logo and content.
The solution’s pricing is higher compared to other competitor products.
The solution’s pricing is higher compared to other competitor products.
We have a yearly license.
We pay for eight core modules and 20 user licenses and this costs us $1500 per year.
We have a yearly license.
We pay for eight core modules and 20 user licenses and this costs us $1500 per year.
Outreach, the leading Sales Engagement Platform, accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions.
Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.
We are paying for a subscription.
We are paying for a subscription.
Infor CloudSuite Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts.
Evariant helps leading hospital networks make sense of big data, giving marketers and physician relationship teams actionable insights to drive volume and engagement. The Evariant platform brings together robust Business Intelligence tools, the most comprehensive and current data and advanced analytics to produce attributable outcomes. Evariant’s enterprise class platform includes Patient, Consumer, and Physician engagement solutions designed to create measurable Return on Investment and transform marketing and physician relations teams into revenue and profit centers.
Where are you in digitizing 100% of your supply chain document flows? What customer engagement or supply chain initiatives are you trying to support? IBM Supply Chain Business Network helps you connect with your trading partners to automate and digitize B2B document flows, and leverage cognitive document correlation technologies to gain deep visibility into B2B transaction life cycles and partner performance, so you can deliver collaborative and transparent information flows across your supply chain.