Salesforce Sales Cloud Scalability
SP
Srikanth Pasupuleti
Salesforce Technical Architect at a healthcare company with 10,001+ employees
It's easy to scale. It's 100% scalable.
I happen to work for all types of businesses, meaning startups to large enterprise organizations. Salesforce also offers an unlimited edition which is the premium one. It's a little pricey, however, you get all the features and benefits. Typically, large enterprise organizations will go with the unlimited edition. You can have a professional edition or a couple of other types. People choose enterprise versus professional based on the size of the organization and the number of users who would use the system.
80% of clients are happy with it and are likely to keep using it.
View full review »I plan to use the solution more in the future.
I rate the scalability of Salesforce Sales Cloud a nine out of ten.
View full review »JK
John Khoury
Head of Technology & Change Management at My Muscle Chef
It's very scalable. I implemented it in a region and then integrated it globally with my other counterparts for thousands of users. It's very scalable. It's agile. You can scale down or up depending on the term of your contract.
At My Muscle Chef, all the front-facing, customer-facing technologies are basically Salesforce, which basically compensates our current legacy, disparate backend applications. It's all compensated heavily by the effectiveness of how well we use Salesforce. I'm also a chairman of a National Rugby League club called the Canterbury-Bankstown Bulldogs, and we are also a Salesforce customer.
View full review »Buyer's Guide
Salesforce Sales Cloud
March 2024
Learn what your peers think about Salesforce Sales Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
The tool is scalable. My company has 35 users.
View full review »DW
reviewer1753767
Managing Director at a consultancy with 10,001+ employees
It scales well. A lot of people need to own that the solution will only work as well as its design, and how people apply it. The more information that can be given upfront about what the outcome requirements are, the better.
That's a conditional situation. It really depends on how engaged the client is in providing their requirements and then giving that stuff over so that it can be executed. It's a pretty well-thought-out solution that performs and scales well.
We have more than 5,000 users at this point. That's across departments in the services division. The solution is extensively used.
View full review »IP
Ivo PESEK
Freelancer at Freelancer
Salesforce Sales Cloud is a scalable solution.
View full review »DO
David Oparinde
Managing Director with 51-200 employees
Salesforce Sales Cloud is scalable. However, it depends on the licenses and what modules you require. For example, if you want voice integration, they have it. The ability for you to make your call to the customer directly from the system instead of picking up a phone.
In Nigeria, we have approximately 60. In some other countries, it depends on the number of staff that they have because all the systems have a user license. All the finance team is part of it. We have the marketing team and there are some others, such as the customer loyalty score users. Some of the service users that are rendering technical services, such as customer service staff are also part of using this solution.
The number of users can be quite large. It depends on your operations and the area that you want it to cover. Overall the solution is scalable.
Whether we expand or not depends on the business and how it grows. For example, if the sales teams increase, as a result of the business opportunities that are available in the country, we will increase usage of this solution. However, I am not sure because of the COVID-19 situation. It has impacted a lot of business. The possibility of an increase this year and next year is very slim because most organizations are only getting their sales goals.
View full review »KG
Karl Galbraith
Independent Security Consultant/ Virtual CISO at Galbraith & Associates Inc.
The solution can scale massively. I've been quite impressed.
In my one organization, we went from ten to 40 people with no issues.
The solution is being extensively used. I haven't looked back at the competition and had to make a new purchase evaluation, however, my perception is Salesforce took over the space.
It's one of those solutions where you can just start using the product immediately. You don't really need to do any setup or any thinking. You just start using it. After using it for three months, you probably will never go back.
View full review »Salesforce Sales Cloud is scalable.
We have approximately 1,000 users using this solution. We have plans to increase usage in the future.
View full review »PS
Pranu Sebastian
Salesforce Consultant at Amdrodd Technologies
Salesforce is super easy to scale. If you want to add users, you just need the licenses. If you want to add additional features, scalability is not an issue with Salesforce.
The solution is suitable for every sized company. It makes things easier, even for small companies. The amount of manual work can be reduced if they have a proper automated system in place.
View full review »JN
Jonathan Nickel
Business Development Manager at Fraser Valley Office Systems
I'm only using a small portion of it. You can do a lot more than I'm using it for, but I haven't gone into that yet.
There are 10 people in our organization who are using this solution. It is currently not being used extensively in the organization. It could be used more. Right now, we're just scratching the surface.
View full review »MK
Mustafa Katfan
ICT Manager at ZSCO
Scalability is wonderful.
View full review »AB
Amanda Beard-Neilson
Director at ABN PRO LTD
The solution is easy to scale and our customers range from small to enterprise size organizations.
KR
reviewer1866744
Sr. software integration engineer at a pharma/biotech company with 1,001-5,000 employees
This is definitely a scalable solution. They have different types of licensing based on your needs. You can increase and decrease the number of users and access it from anywhere. The users are in business functions including the case management team, revenue team, analytics team, development, and QE.
BH
reviewer1226991
Directeur Grands Projets at a energy/utilities company with 10,001+ employees
We have a lot of managers who use Salesforce because we use it for our development teams and can use it for requirements, we can use it for customer requests, bugs, and bug fixes, and all managers require customer information.
This solution is used by more than 150 people in our company, and we have 200 customers.
View full review »AP
Aron Pectoor
Salesforce Functional Consultant at Realdolmen
The solution is extremely easy to scale up because you can go from the Professional Edition to the Unlimited Edition.
You will only have a problem if you wish to downgrade.
View full review »I would rate Salesforce Sales Cloud's scalability as very good. We have scaled from 30 to 150 within three years without a glitch.
Additionally, we plan to increase usage but that all will depend on how much access the company wants to give the consultants.
View full review »GG
Georgy Avilov
Team Lead at a tech services company with 201-500 employees
Ease of scalability depends on where we actually are scaling, and if we had a certain predicted behavior, such as we have a new region to sell, we have a new person in the new region or have a new account, etc. It definitely requires not just some maintenance, but some developments as well.
We have approximately 100 users in our company. We're using the solution more and more often. Initially, it was a certain form where sales just gave everyone the opportunity. Then we came to the decision, we want this as a system to direct those people on a regular basis. Now we have a regular meeting and the information from Salesforce is checked by the commercial director. We're trying to introduce the solution to see the broader picture, the full pipeline for targeting the client, and finishing the client when you've closed the case.
View full review »The solution is scalable.
We have approximately 50,000 users using this solution.
View full review »PW
reviewer1784448
Prysmian Group at a manufacturing company with 10,001+ employees
I have not tried to scale it. We have five to seven people in my team who are using this solution.
I'm working in a global company, and in my business unit, for the local region, we have five to seven people using this. We also have a group of people abroad who view this information.
View full review »AH
reviewer1722117
Salesforce developer
We have approximately 100 users using this solution in my organization.
Salesforce Sales Cloud has the ability to scale to large numbers.
We are using this solution on a daily basis.
View full review »I would call out the one GB data limits as a scalability concern – as it is often an unexpected cost as Salesforce generally hides this nugget of information in the documentation/limitations of the product. From a deployment perspective – not really. It’s a complicated tool so the amount of time, expertise and/or money you have is generally going to impact deployment.
View full review »Scalability issues only arise around reporting from my experience as the data pulls can become slow.
View full review »No issues encountered.
View full review »No issues with scalability.
View full review »EA
reviewer2328600
Product Owner at a tech services company with 1,001-5,000 employees
Scalability-wise, I rate the solution a nine out of ten.
My company is a medium-sized company with around 400 people.
This is a scalable solution. I previously used Asana but Salesforce offers better scalability compared to Asana.
View full review »We have thousands of people using Sales Cloud at this company.
View full review »We have 20 people who use this solution, and we hope to expand. However, at my previous company, the Salesforce integration took six months. Therefore, in terms of scalability if you have to add different departments or new employees, the integration may take a while.
The only challenge that I see is in terms of having to run the cycle, create the account, and contact different teams for different purposes. What could be done better is to have a single point of contact for all your queries, but that is a massive request because there are sales teams, support teams, tech teams, dev teams, etc. However, if you can have a sales engineer who can help with all our questions, then it would be great.
View full review »AD
Arno Deygas
Salesforce Consultant at Wipro
The solution is really easy to scale. One of my projects was to deploy Salesforce for a multinational company, we started with one country, and then deploy it to all the countries of the company.
The risk there is about the right & access and to cover all countries requirements.
But Salesforce gives a lot of tools to answer to customer needs.
CC
reviewer1728747
Senior Salesforce Consultant at a marketing services firm with 11-50 employees
It seems to be pretty good. It provides the ability to use different types of automation. If you want to create complex solutions or automation, you can do that. You can also start with simple ones and then go into the more complicated ones.
Currently, we have around 10 to 15 users who use this solution. They are usually into business development. There is also a leadership team with around five or six people. There are two different divisions of the company. One is marketing, and one is sales, and then there is also a business development section. So, each team has a number of people associated with it.
It is being used extensively. If we onboard new people, it'll probably scale.
View full review »The solution is scalable.
We have approximately 150 users using this solution in my organization.
View full review »AH
reviewer1735053
Salesforce CRM Lead at a non-tech company with 1,001-5,000 employees
This solution is definitely very scalable. We work in a multinational company—in Australia, we have approximately 70 people using Sales Cloud, but we use Salesforce in the other countries as well. In total, I'd guess there are around 2,000 people who use it. Our sales team uses it maybe 30% of the time because a lot of our main selling processes are still external. Given that our organization has a mature customer base, this is the way things have been done for a long time. We're translating processes bit by bit—maybe three projects a year—translating big things in order for us to do it within the Salesforce Sales Cloud CRM. We would like to get engagement up to 50-60% in the coming years, and we'll definitely see that engagement with initial projects that we're rolling out for the coming years and beyond.
Salesforce replicated very well within multiple organizations. We've got one organization for several countries across the world, even though we've only got 70 people in Australia, and I think it will be very easy for us to use as we move forward. There are times when we need a bit more training, but I think that the onus is on them. Salesforce provides their own training and upskilling lessons called Trailhead, so they're very helpful.
View full review »JB
reviewer1372812
Storage Sales Excutive at a computer software company with 10,001+ employees
I don't perceive any problem from where I sit.
We probably have 5,000 people who are using this solution. They range from salespeople to management. It is being used extensively. I don't know what the corporate plans are to expand its usage.
View full review »JD
reviewer1752747
Analyst at a tech services company
It is a scalable solution.
View full review »RC
reviewer1737423
Salesforce Administrator at a tech services company with 201-500 employees
The scalability of Salesforce Sales Cloud is one of their biggest advantages.
We have a little over 150 employees using it Salesforce Sales Cloud. There are probably 10 of us that use the backend. We have five of us that are dedicated Salesforce developers and administrators and an additional five that you would call super users, who have a lot of permissions because they were very close with us, and we trust them. The rest of the workforce is more client-facing in different parts of the organization. We are the development team, they are part of who we support.
The leadership team is very dedicated to increasing the use of Salesforce, whether it's adding another cloud or adding more people to my team. Recently we added approximately 30 brand new users. this can happen again at any time.
View full review »KS
Kornchai Shuleepongchad
Delivery Manager at kbtg
Salesforce Sales Cloud is scalable but requires additional licenses. At times we cannot scale for some users because of the license, and the cost.
We have more than 100 users in our organization.
View full review »Scaleability has never been in doubt.
View full review »Many teams in our organization are using Salesforce Sales Cloud. Around 10 to 20 people in our team are using the solution. Around 5,000 to 10,000 people are using the solution in our entire organization.
View full review »ND
reviewer1134768
Director - Enterprise Applications at a computer software company with 501-1,000 employees
The scalability of Salesforce Sales Cloud is good, we have not had any issues.
We have a few thousand users using this solution in my organization.
View full review »We've implemented Salesforce.com for over 200 clients and we've never come across a requirement that could not be delivered on the platform.
View full review »DP
DB Prabhu
Consultant at a tech consulting company with 1-10 employees
It is highly and seamlessly scalable. it is very robust at any scale.
View full review »Yes, when we moved beyond 3000 seats, we had challenges in meeting some Performance & Scalability standards.
View full review »This is a scalable solution.
View full review »Salesforce Sales Cloud's scalability is good.
View full review »HJ
reviewer1464810
Senior Director Product Management at a computer software company with 51-200 employees
We had about 50 sales and marketing people working with Salesforce.
View full review »EE
Emad Ezzo
Salesforce consultant - IT manager at Gegobyte Ltd
This solution is very easy to scale, thanks to the processes builder and the automation process builder. We can scale and customize the solution as we want, according to the business.
View full review »MA
reviewer903033
Marketing & Sales Services at a pharma/biotech company with 201-500 employees
As the solution is very flexible, I plan to recommend to the rest of the company, the one which is multinational, that we increase its usage.
There have been no issues scaling it.
View full review »Sales Cloud is scalable.
View full review »SR
reviewer0971513
Regional Sales Manager at a tech vendor with 501-1,000 employees
The scalability is good. We have many Salesforce Sales Cloud users in our organization's sales, marketing, and back-end teams.
View full review »No issues encountered.
View full review »Salesforce Sales Cloud is scalable.
We have approximately 75 users using this solution.
View full review »It has scaled well and every department in our organization uses it.
Start small, then leverage it to the whole team in phases. You will achieve greater success when doing it in small steps, which will also ensure that this product gets used most efficiently.
MK
reviewer1296264
Principal Solutions Architect- Enterprise Applications at a tech services company with 1-10 employees
The solution is very scalable. It scales quite well, as a cloud solution.
We only have five people on the platform currently. It's not too many. We have one administrator and two or three sales people that are on it regularly.
View full review »In terms of scalability, the Salesforce platform is a multi-tenant platform and, hence, it focuses more on the governor limits and scalable applications. But if a company wants to expand the CRM, they can ask Salesforce for the 'unlimited' version which enables a larger limit with a per usage count.
View full review »MM
reviewer1966407
Account Executive, Enterprise at a tech vendor with 501-1,000 employees
It's very scalable. In terms of its users, there are different levels of salespeople inside sales and outside sales. There are about 100 or so users in the company.
View full review »KR
reviewer1712571
Implementation Engineer at a tech vendor with 201-500 employees
Sales Cloud is scalable.
View full review »We've had no issues with scalability.
View full review »CB
reviewer1740669
Recruiter at a recruiting/HR firm with 51-200 employees
I think Salesforce is scalable. We have almost 2,000 users.
View full review »As it is a cloud computing managed technology, all these headaches are taken care of by Salesforce itself.
View full review »None
View full review »We've been able to scale it as needed.
View full review »Considering they are 100% cloud, if the customer needs scalability you just have to contract more users.
View full review »It scaled well for us.
View full review »BL
reviewer1778652
E-Commerce Business Partner at a tech vendor with 501-1,000 employees
It is very scalable, and it is very easy to add new users.
We have 200 to 300 users of this solution. We will expand its usage depending on our needs. If needed, we'll extend the number of users.
View full review »TM
reviewer1760238
Sales development manager at a computer software company with 1,001-5,000 employees
It is highly scalable. We have at least 500 users. About 70% to 80% of the company is using this solution.
View full review »No issues encountered.
View full review »Buyer's Guide
Salesforce Sales Cloud
March 2024
Learn what your peers think about Salesforce Sales Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.