Salesforce Service Cloud Deployment

it_user379731 - PeerSpot reviewer
Senior Consultant at a tech services company with 10,001+ employees

Deployment was not an issue. The product wasn't the issue, it was more so the implementation as a whole.

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it_user379719 - PeerSpot reviewer
Artist and Owner at a tech consulting company

We had no problems with any of these phases of the project. Design and deployment took six months.

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it_user361608 - PeerSpot reviewer
Program Manager | Technology Consultant at a consultancy with 10,001+ employees

There should be no issues with deployment so long as best practices for Salesforce deployment are followed. I haven't seen any major issues with deployment.

Deployments become more complex when they involve heavy custom development, but for a configuration-based solution, it is very simple.

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Buyer's Guide
Salesforce Service Cloud
March 2024
Learn what your peers think about Salesforce Service Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.
it_user342396 - PeerSpot reviewer
Founder at Learn SFDC

There are elements of Service Cloud which cannot be smoothly migrated from sandbox environments to production, leading to manual steps in a deployment.

For example, translations have to be manually applied in production, and on-demand email-to-case must be set up directly in production.

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it_user361551 - PeerSpot reviewer
Implementation Team Lead at a marketing services firm with 501-1,000 employees

There are no issues with deployment at this time.

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it_user375486 - PeerSpot reviewer
Salesforce.com Developer/Administrator at a recruiting/HR firm with 1,001-5,000 employees

There have been no issues with the deployment.

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it_user377616 - PeerSpot reviewer
Consultant at a tech services company with 501-1,000 employees

We've had no issues deploying it.

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it_user317994 - PeerSpot reviewer
Systems Engineer Cloud at a tech services company with 10,001+ employees

No issues encountered.

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it_user361434 - PeerSpot reviewer
Consultant at a consultancy with self employed

We haven't had any issues with deployment so far. 

All the limits of the Salesforce platform are well documented. I’ve seen poor documentation and bad implementation, but Salesforce is not like that. 

Looks like they are hiring the best developers.

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it_user344478 - PeerSpot reviewer
Salesforce Consultant/Developer at a consultancy with 51-200 employees

Not as such. However, Salesforce deployment can appear to be a little overwhelming at first to a beginner, but there are ample tools out there to make it as smooth as butter.

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it_user339798 - PeerSpot reviewer
Solution Architect at a tech services company with 10,001+ employees

We encountered no issues with the deployment.

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it_user293352 - PeerSpot reviewer
Head of Business Development - Automated Marketing Systems at a marketing services firm with 51-200 employees

No, but I wasn’t the one conducting the deployment.

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it_user314037 - PeerSpot reviewer
VP - Sales & Business Development at a music company with 51-200 employees

No issues encountered.

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it_user361941 - PeerSpot reviewer
Business Process Consultant at a renewables & environment company with 1,001-5,000 employees

Not really, as it’s really easy to follow the implementation guide and watch some tutorials to get it up in running on your sandbox and it’s really flexible so you can model the console to your needs (although you’ll need a developer to create some custom components to get it just the way you want it).

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it_user361578 - PeerSpot reviewer
IT Director at a manufacturing company with 501-1,000 employees

We have no issues with deploying it.

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it_user356802 - PeerSpot reviewer
Salesforce Technical Specialist at a comms service provider with 10,001+ employees

Once set up, we've had no issues with deployment.

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it_user338421 - PeerSpot reviewer
Technical Analyst at a tech services company with 501-1,000 employees

There have been no issues.

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it_user377472 - PeerSpot reviewer
IS Manager at a manufacturing company with 501-1,000 employees

There were no issues with the deployment.

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it_user361590 - PeerSpot reviewer
Ambassador at a tech company with 501-1,000 employees

We've haven't yet had any issues with deployment.

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it_user332889 - PeerSpot reviewer
Sr. CRM Systems Analyst at a computer software company with 501-1,000 employees

No issues encountered.

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it_user377427 - PeerSpot reviewer
Director - Global Client Services & Platform Education at a tech services company with 501-1,000 employees

We've had no issues with deployment.

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it_user363717 - PeerSpot reviewer
Salesforce Service Cloud Admin at a financial services firm with 1,001-5,000 employees

No, it's very easy especially if Standard functionality is used.

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Buyer's Guide
Salesforce Service Cloud
March 2024
Learn what your peers think about Salesforce Service Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.