Salesforce Service Cloud Stability

ChanchalSaxena - PeerSpot reviewer
Lead Digital Transformation at Kohler Co.

The solution is extremely scalable if implemented in the right industry practices. Do not do custom development in Salesforce until it's business-critical. 

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ChanchalSaxena - PeerSpot reviewer
Lead Digital Transformation at Kohler Co.

The solution is quite stable. I rate its stability around eight out of ten. Sometimes, we might face issues when connecting Salesforce with some other system in the interfaces. However, within Salesforce, it's not a problem.

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Joanna Hindle - PeerSpot reviewer
Support Operations Manager at One Advanced

I have never encountered any stability issues with it. I would rate it ten out of ten.

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Buyer's Guide
Salesforce Service Cloud
March 2024
Learn what your peers think about Salesforce Service Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,246 professionals have used our research since 2012.
Diganta Tah - PeerSpot reviewer
Director - Customer Experience at a consultancy with 10,001+ employees

It is a stable product. It has been in the market for quite some time, so it is a stable product. 

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NK
Project E2e Architect at Optus


The level of stability depends on the deployment. I'm not familiar with all the details, whether it's a self-service or managed deployment, on-premise or in the cloud. As a newcomer, I'm still learning, and I may not provide accurate feedback on these aspects.
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Ajit Saikia - PeerSpot reviewer
Global Alliances Management at HCL Technologies

The tool is pretty stable. I rate the stability a nine out of ten.

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ML
Salesman at Manacor

Stability-wise, I rate the solution a seven out of ten.

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SaurabhSingh4 - PeerSpot reviewer
Data Analyst at Wespath Benefits and Investments

There have been no reported issues on the stability front. It is a highly stable solution.

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SD
Founder & CEO at imfine.club

The stability is a ten out of ten. 

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JN
Company Owner at a consultancy with self employed

It is very stable. That's one of the advantages. It is what you pay for. You pay a fortune for Salesforce products. It's a web-running stable solution that we can customize, but it's also very expensive.

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TC
Key Account Manager - Cloud Technology at a tech vendor with 501-1,000 employees

I rate Salesforce Service Cloud a seven out of ten for stability.

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it_user379731 - PeerSpot reviewer
Senior Consultant at a tech services company with 10,001+ employees

There were no issues with the stability.

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it_user379719 - PeerSpot reviewer
Artist and Owner at a tech consulting company

I can’t remember a time we were down unexpectedly.

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it_user361608 - PeerSpot reviewer
Program Manager | Technology Consultant at a consultancy with 10,001+ employees

Stability is never an issue with the Salesforce platform.

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LC
Sales Consultant at a tech services company with 1-10 employees

The solution is extremely stable. 

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it_user361551 - PeerSpot reviewer
Implementation Team Lead at a marketing services firm with 501-1,000 employees

We've had no issues with stability.

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it_user375486 - PeerSpot reviewer
Salesforce.com Developer/Administrator at a recruiting/HR firm with 1,001-5,000 employees

There are some governor limits which can make life difficult at times; however, I believe it is important to have these limits in place in order to maintain stability.

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it_user377616 - PeerSpot reviewer
Consultant at a tech services company with 501-1,000 employees

The stability is unmatched.

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it_user317994 - PeerSpot reviewer
Systems Engineer Cloud at a tech services company with 10,001+ employees

No issues encountered.

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it_user361434 - PeerSpot reviewer
Consultant at a consultancy with self employed

There have been no issues with the stability.

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it_user339798 - PeerSpot reviewer
Solution Architect at a tech services company with 10,001+ employees

We encountered no issues with stability.

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it_user293352 - PeerSpot reviewer
Head of Business Development - Automated Marketing Systems at a marketing services firm with 51-200 employees

Other than the occasional slow response, which was probably caused by bandwidth problems on our end, the system was always robust and stable.

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it_user314037 - PeerSpot reviewer
VP - Sales & Business Development at a music company with 51-200 employees

No issues encountered.

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it_user361941 - PeerSpot reviewer
Business Process Consultant at a renewables & environment company with 1,001-5,000 employees

There were no stability issues.

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it_user361578 - PeerSpot reviewer
IT Director at a manufacturing company with 501-1,000 employees

We've had no stability issues.

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it_user356802 - PeerSpot reviewer
Salesforce Technical Specialist at a comms service provider with 10,001+ employees

We've only had one stability issue in three years.

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it_user338421 - PeerSpot reviewer
Technical Analyst at a tech services company with 501-1,000 employees

There have been no issues.

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it_user342639 - PeerSpot reviewer
Senior Manager at a tech services company with 10,001+ employees

The solution is very stable.

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it_user377472 - PeerSpot reviewer
IS Manager at a manufacturing company with 501-1,000 employees

There have been no issues with the stability.

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it_user361590 - PeerSpot reviewer
Ambassador at a tech company with 501-1,000 employees

It's been stable for us.

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it_user332889 - PeerSpot reviewer
Sr. CRM Systems Analyst at a computer software company with 501-1,000 employees

No issues encountered.

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it_user377427 - PeerSpot reviewer
Director - Global Client Services & Platform Education at a tech services company with 501-1,000 employees

We've had no issues with stability.

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Buyer's Guide
Salesforce Service Cloud
March 2024
Learn what your peers think about Salesforce Service Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,246 professionals have used our research since 2012.