Samanage Overview

What is Samanage?
"Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "
Buyer's Guide

Download the Help Desk Software Buyer's Guide including reviews and more. Updated: June 2021

Samanage Customers
SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
Samanage Video

Filter Archived Reviews (More than two years old)

Filter by:
Filter Reviews
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
it_user347538
IT Site Administrator at a marketing services firm with 1,001-5,000 employees
Vendor
It's not only taken over asset and inventory management, but it also has the ability to function across departments. However, some of the reporting metrics could be improved for more granularity.

What other advice do I have?

Reach out to the vendor directly and if you choose to use this product, engage and rely on the community as a resource.