My company faced some issues with the product, as our virtual machines crashed, and we had to face some security issues. Thanks to the remote help provided by the technical engineers from Sangfor, who helped our company deal with the issues in the product, after which, for a year and a half to two, the product has been running fine without a single issue. With Sangfor HCI - Hyper Converged Infrastructure, issues stemmed from the crash of virtual machines in our company, which is an area of concern where improvements are required.

In my company, we use some sort of a more advanced backup mechanism right now. If a few advanced features for backup mechanisms or application features, like DR or CDP, are available, which are parts that are mostly included in the license-based modules in Sangfor HCI - Hyper Converged Infrastructure currently, it would be great. Native backup mechanisms are available in Sangfor HCI - Hyper Converged Infrastructure, and we use them in our company, but a little bit more advanced features must be incorporated for basic users.

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Sangfor’s hypervisor is not mature enough to handle all the flavors related to industrial needs. Hyper-V and VMware ESXi are two renowned hypervisors that easily support all OSs. Sangfor lacks performance while working with a new VM and assigning the hybrid resources to the existing VMs.

When the mount point is already installed in the solution, and we migrate a VM from Hyper-V to Sangfor’s hypervisor, there is a lag in initiating the process due to the modem capabilities. The solution’s performance is very bad.

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One question that has come up frequently in the last week is whether or not the renewal cost for Sangfor's HCI solution is too high. Customers are hesitant to renew their contracts because of this cost, but everything else about the solution is good. The features are fine and even better than VMware's. However, the renewal cost is a bit higher.

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Sangfor has to expand its service network to other countries. They have very good services in the Gulf but don't have local partners in Egypt.

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Sangfor HCI has room for improvement in terms of integration. So, the integration with Sangfor HCI is not as extensive as in Nutanix. 

Usually, the integration should be straightforward, but with Sangfor HCI, we need to use another API to make the integration happen. That's what happened with our client's project.

In future releases, from a business point of view, Sangfor HCI needs to focus on coding, research, and testing, or involve the R&D department. Most of the time, Sangfor HCI utilizes this technology to follow the BIUI (Business Intelligence User Interface). 

Sometimes it becomes difficult to recall the exact details of a particular feature at the moment. Maybe the next feature should address this issue, so that we don't experience significant delays in the process.

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We just deployed Sangfor HCI for our client, and the one problem we faced with Sangfor is preventative maintenance. When we do preventative maintenance, we must upgrade the operating system and run some updates, such as APT updates, because most virtual machines are on Linux. We need to keep the OS updated from time to time. Normally, we do a PM twice a year. Every time we do it, we face challenges. We needed to run an update on the VMs one at a time, which was the biggest challenge we faced. We have over 200 virtual machines, and doing the updates one at a time is tough. There's a window for preventative maintenance with downtime we have to agree on with our client. Normally, the downtime lasts about a day or half a day, depending on the client's requirements, such as the kind of uptime they require. If it's an application that should be highly available all the time, the updates are a huge problem for us. We can't update one virtual machine at a time. We need to update all of them simultaneously. That is why I would rather choose something like Nutanix.

There is a feature to upgrade multiple VMs simultaneously, but it crashes.

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We have had issues while integrating VMware with Sangfor HCI. The tool should be also faster in terms of customization.

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The migration process could be easier. 

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I can't recall missing any specific features.

The interface could be a little bit better.

We'd like the solution to offer a built-in firewall.

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It would be beneficial if Sangfor HCI provided us with more tools to perform various tasks. Currently, when we need to do capacity planning, we have to rely on Sangfor's support team for assistance. However, if there were dedicated tools available, we could handle it ourselves and increase efficiency.

For instance, Nutanix has some tools called Nutanix sizing tools. I would like Sangfor to offer similar tools specifically for IT sizing. These tools would help us accurately size our infrastructure since we operate on a service basis. We have numerous customers with different needs, and being able to easily size the infrastructure based on specific criteria would be advantageous. Currently, we face challenges in obtaining customer information, as it is not feasible to visit each customer individually and collect data. 

Having a dedicated tool for this purpose would greatly improve our operations. I've heard from the community that such a tool exists, but I don't know where to download it or how to access it as a user. 

If such features exist, it would be beneficial to understand how we utilize those features, check their functionality, and manipulate them.

We have documentation available for this solution. However, it may not provide detailed information about these specific tools. It's not easy to find comprehensive documentation for this type of tool.

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The solution could improve by including backup capabilities.

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When it comes to backup, the native tool they have in their offering is not up to the mark. They need some improvement with that. When it comes to firewalls, they don't have email spamming or a complete email spam filtering solution compared with other competitors. For example, Fortinet has a separate solution for that. And with HCI, they don't do very well regarding backup. They have a very basic thing.

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The cost must be improved.

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Support may be an issue for customers in some industries. For example, financial institutions may require 24/7 support. 

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Sangfor does not support a SAS configuration, which is something that we would like.

I would like to see support for Kubernetes and Docker.

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Sangfor HCI can improve it's self in many ways.
1) Admin need a granular control on their system. There is no command line interface like we get in Hyper-V and ESXi.
2) The documentation and support from the community are not available. Support engineer lack knowledge also.
3) GUI also requires much working as well. The web interface of HCI and SCP are not user friendly.
4) No compatibility with third party solution and also no support with cloud services (Azure/AWS/GCP) and leading ERP providers. View full review »

It should have object storage. It already has network virtualization and micro-segmentation, but it is missing object storage. It does not have object storage. vSAN also does not have object storage, but Nutanix has object storage, and it is natively integrated into its HCI. So, if you pay for the object storage license, you have that module pre-built. 

I would've been really happy if we had point-to-point network connectivity between the virtual firewall and the customer site lease line so that we could have a private IP VPN.

Sangfor is relatively new in all markets. I would request the Sangfor team to come up with a partner training program with a free voucher so that we can get some of our staff trained and certified in Sangfor and educate them in a proper way.

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As far as I know, no hyper-convergence solution includes security, so you have to buy security from another brand. For example, you buy SimpliVity or Nutanix. They don't really have a security solution inside the product. It would be good if there is a security solution inside this solution so that it is not only for the virtualization of CPU, RAM, disk, and network but also for security.

Its price should also be better.

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Sangfor has improved significantly over time. There are certain aspects of sizing of the solution that need improvement.

There are some security features that could be added.

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I would want the product to include Continuous Data Protection (CDP) which can help to easily retrieve the data. 

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Sangfor HCI could be improved with certification and the right ecosystem for ISVs like Oracle and SAP. In the next release, I'd like to see more adapters to allow us to migrate applications to the cloud when needed.

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The initialization is not fully automated and has room for improvement.

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I'd like to see network support, it's very useful to have support with the sub-suite solution. I'd also like to see additional features included in the future.  

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I have prepared this solution with VMware, and both of them are the same. However, the processing speed and cost should be improved in Sangfor HCI. VMware is more economical than Sangfor HCI.

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Its virtual machine tools can be improved. These tools should be enhanced for use in other applications and operating systems, such as Linux.

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Sangfor could improve its built-in CAP system. Right now, we need to use an external tool for CAP.

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The error reporting needs to be improved.

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It can have more compatibility and new features. I would also like to see better performance. Some of the other HCI solutions already provide the SSD and flash storage and much higher Intel processors. Sangfor HCI can improve on that.

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