Sangfor NGAF Room for Improvement

NadeemKhan
Group IT Director at United Medical
We're still evaluating the program, so there is no guarantee that we will always get this kind of protection. They need to improve their research team and they need to study their data to analyze it and build the product. I think the developers should sit with their clients to understand how they can improve their product. Although it's running very smooth, they need to collect data from their clients to improve the product. Cisco, for example, has forums where you can go and type in your question and get the answer. So the developers of Sangfor needs to get feedback from the users and adapt their product on the basis of that feedback. View full review »
reviewer1368798
Director Technology & Service Delivery at a tech services company with 11-50 employees
These days there are lots of breaches and vulnerabilities which you can see if you do some research. Sangfor has similar issues with one or two products where customers have had problems. The company deaks with these things immediately and quickly brings out new firmware to solve the issue so I'm not aware of any deficiency in the solution. If a customer finds a feature lacking, we open a ticket to support and Sangfor comes up with the appropriate new firmware within 10 days. If you were to do the same with other vendors, it would normally take four to five months to get the new feature. View full review »
reviewer1083897
Network and Security System at a healthcare company with 201-500 employees
In terms of improvement, it should have integrated consoles. Since we have various products and we need one console that we can use to manage all of the solutions. Sangfor should provide it. It could also be cheaper. View full review »
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