SAP Ariba Procurement Archived Reviews (More than two years old)

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Real User
SAP MM/SRM/ARIBA at a non-tech company with 5,001-10,000 employees
Sep 11 2017

What do you think of SAP Ariba Procurement?

What is most valuable?

The Precision Time Protocol (PTP).

How has it helped my organization?

We made custom enhancements to suite our business process.

What needs improvement?

Integration: SAP Ariba's integration has not matured yet, there is lot of scope for improvement in terms scenarios, error handling, data update intervals, etc.

For how long have I used the solution?

Five years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

Customer Service: A seven out of 10. Technical Support: An eight out of 10.

How was the initial setup?

Straightforward.

What about the implementation

Vendor
Assistant Athletic Business Manager at a healthcare company with 5,001-10,000 employees
Aug 23 2017

What is most valuable?

The PunchOut functionality is fantastic as it makes shopping very easy. This has saved us a lot of time in that employees can look directly on a vendor's website, see… more »

How has it helped my organization?

Rather than having to run orders through the business office and have them placed by someone else, users can do their own shopping and submit their own carts. This has… more »

What needs improvement?

The SAP portion of the procurement is not always obvious or user friendly. Things such as cost center can be prepopulated for items selected, but the vendor cannot. For… more »

What's my experience with pricing, setup cost, and licensing?

Similarly, I was not present during the initial purchase.

Which solution did I use previously and why did I switch?

BU did use a previous procurement system and we switched for two reasons. First, we switched because the university was changing its accounting system to SAP, and Ariba… more »

What other advice do I have?

As with many SAP products, I’d encourage users to recognize that it is a powerful but not intuitive product, and that training is vital.

Which other solutions did I evaluate?

I’m sure other options were considered, but I was not involved.
Vendor
Partner, Consultant, and Independent Contractor
Aug 10 2017

What is most valuable?

SAP Ariba's Sourcing cloud based solution has the greatest quantifiable ROI of its solutions, which typically occurs within the first six months after acquisition for most… more »

How has it helped my organization?

For the companies that I have worked with, Ariba Sourcing has automated processes and standardized the sourcing process. It ensures that sourcing projects are performed… more »

What needs improvement?

Gaining access to the sourcing project by the supplier needs improvement. There is room for improvement when multiple users at the supplier have accounts on the Ariba… more »

What's my experience with pricing, setup cost, and licensing?

The subscription pricing will vary based upon the number of buyer users that you want to set up. Also, pricing considerations will be determined to some degree based upon… more »

Which solution did I use previously and why did I switch?

My clients have used different solutions including ePS, Scanmarket, and SciQuest (Jaggaer). While SAP Ariba is known for having the most functionality for sourcing… more »

What other advice do I have?

Focus on adopting as much as possible from the solution out-of-the-box. Trying to customize every process that you currently have in a cloud-based environment can add… more »

Which other solutions did I evaluate?

My clients have also chosen other solutions for P2P (Procure-To-Pay) and S2P (Source-To-Pay), including Jaggaer, ePS, and Scanmarket.

What is SAP Ariba Procurement?

SAP Ariba Procurement, is a cloud-based deployment, has an intuitive receipt and reconciliation processes and approvals can be done via mobiles. SAP Ariba Procurement has the following supporting softwares: SAP Ariba Buying and Invoicing, SAP Ariba Buying Solution and SAP Ariba Catalog Solution. They help manage suppliers, processes, budgets, approvals, and payments on a global basis. A unique software-as-a-service (SaaS) solutions, that ensure control and compliance between vendors, contracts, regulations, and buyers.
Also known as
Ariba Procurement
SAP Ariba Procurement customers
Colorado Department of Transportation (CDOT)