SAP Business One Other Advice

Sajith Morais - PeerSpot reviewer
Consultant Enterprise Solutions - SAP Business One and Google Workspace ( G Suite) at Axleta

My advice would be; first, you should have the right consultant to implement the system. SAP Business One is a good product, but it needs to be properly mapped with your business requirements to gain maximum benefit. Customization may be required, such as developing reports, writing queries, and making small customizations, so it's crucial to get support from the right consultant. Some consultants may lack experience and knowledge about the product. 

In my 13 years of experience with SAP Business One and over 15 implementations, I recommend applying the right solution, mapping, and complying with SAP's recommendations and special amendments. If there's a gap between the Business One ERP system and your business requirements, it may lead to failure in the ERP implementation.

SAP Business One is almost perfect. I can give it a ten out of ten. It has been a stable and reliable platform for me.

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Abbas  Khan - PeerSpot reviewer
Practice Lead - Technology Consulting at HCC - Technology & Advisory

I would recommend this solution to others, it has good features, many modules, and is user-friendly.

I rate SAP Business One an eight out of ten.

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Asim Nilose - PeerSpot reviewer
COO at INDIBA

I would tell those planning to use the solution that though it is a good solution, it might not be a complete solution since there are some missing features in it. Overall, I rate the solution an eight out of ten.

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Buyer's Guide
SAP Business One
March 2024
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
TarunPanchal - PeerSpot reviewer
Sr. SAP System Admin at a tech vendor with 1,001-5,000 employees

The solution's reporting and analytics features are helpful for a quick understanding of the margin and a quick overview. The solution provides many IoT-based integrations. Generally, SAP Business One is capable of running manufactured machines from integrated services.

I suggest using a hybrid model if the client has more than 450 users. If the client has 50 to 100 users, they must go with the cloud version.

I recently implemented integration for a big client. They have integrated with Amazon, AWS, IoT, and third-party end-user analytics services. All are SAP-certified services. SAP Business One does not come with total availability. Sometimes, it needs a two-hour downtime.

I would recommend SAP Business One to other users because it’s a great application.

Overall, I rate the solution ten out of ten.

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Hatem Mohamed NageebSalama - PeerSpot reviewer
Technical Account Manager at Seidor

My company is a service provider for SAP.

I recently provided SAP Business One to customers. I've always offered the latest version of the solution to my customers.

SAP Business One is hosted on the cloud, on-premises, and by subscription. It has multiple options for deployment.

Outside of the MENA region, the solution is on the SAP cloud, but within the MENA region, there's no data center for SAP for the cloud version, so SAP Business One is hosted on a partner-managed cloud.

One consultant can deploy SAP Business One from end to end, with assistance from multiple teams from multiple stakeholders from the customer side.

The number of users of SAP Business One varies. Some companies have three thousand users, while some have five users. It's based on the company size and business processes rather than the company's revenue.

The solution is suitable for small, medium, and large enterprises, depending on the business process.

My rating for SAP Business One is nine out of ten.

Choosing a solution for whatever purpose, for example, adjusting the procurement cycle, looking into the costing for your manufacturing company, or integrating invoices, requires a reliable solution, one that you can implement quickly and securely, and that could be SAP Business One.

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MS
Head of IT at Prerana Motors India

Overall, I would rate the product a seven out of ten.

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Candy Nanalig - PeerSpot reviewer
Executive Assistant at Nestlé

Overall, I would rate it an eight out of ten.

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PradeepKumar22 - PeerSpot reviewer
Data Governance Lead at Centrient

I am using an older version. It may be version four or six. 

I'd rate the solution seven out of ten. 

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Luis Guillermo Morales Kestler - PeerSpot reviewer
Gerente Informatica Corporación Arium at Arium Co

I rate the solution a nine out of ten. We are concerned with the Web Client because it doesn't have the old features we had on a desktop. In addition, we need more flexibility in the authorization process for purchasing because we don't have all the information we need to approve. We need to navigate different areas for information, and we only need one screen with all the information for the approved process.

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CS
Managing Director at a construction company with 1-10 employees

It is simple for users to use, but we can design and understand how to customize the menus for technical staff. It takes a lot of experience to technically understand the environment, especially when you need to integrate other systems such as the HANA database. We need to have more Linux and freedom experience, but not as much as with Microsoft SQL Server. You also need network knowledge, which is something you can compare the HANA database to. 

I would rate SAP at about 8 out of 10.

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P P Gopalakrishhnan - PeerSpot reviewer
Practice Head: Digital Transformation at Progressive Infotech Pvt. Ltd.

I rate the solution a seven out of ten. 

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MB
Independent Consultant at Bosch&Cia

I'm a consultant and a user. We consider ourselves a partner. 

It's a very good product. Whoever wants to buy this product, needs to understand how SAP works through a partner or directly. The enterprise must have a technical counterpart with a lot of experience, real experience since the software doesn't work alone. It's very good software, however, if you depend exclusively on the partner, that doesn't work very well.

I'd rate the solution ten out of ten.

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EK
Sr, I.T. Manager at Siddiqsons Ltd

We are consultants and have customers in Pakistan using it. 

I'd rate the solution six out of ten.

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BA
Head Of Information Technology at Kasapreko

I am a customer and end-user of the product.

I'd recommend the product to others. Anyone who wants to use SAP Business One should do so. It's a good solution. They need to get a good implementer, however, as if it's not implemented well, you will have issues. 

I'd rate the solution at a six out of ten. At first, we really liked it, however, as of now, we need to change as it no longer meets our needs.

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MG
IT Senior Manager at Viettel IDC

We are planning to migrate to SAP S/4HANA.

We use five people for the maintenance of the solution.

I strongly recommend this solution to others.

I rate SAP Business One a seven out of ten.

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AB
Head of IT at New Products

I rate SAP Business One eight out of 10. If you are considering implementing this solution, I recommend you start with the master data. Pay as much attention as possible to the master data and establish a dedicated function.

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KD
Delivery Head, Emergys India at a computer software company with 501-1,000 employees

Two consultants are sufficient for the maintenance of this solution.

I would recommend this solution to others.

I rate SAP Business One a nine out of ten.

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RK
Vice President at Ayurvet Limited

Overall, I would rate it an eight out of ten.

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Ranjan Dwivedi - PeerSpot reviewer
Information Technology Business Development Manager at Softcore Solutions Pvt. Ltd

SAP Business One does require annual maintenance and support from the partner who implemented the solution after implementation. We provide maintenance to our customers the solution.

A dedicated team is responsible for providing support services for SAP Business One, consisting of approximately 32 individuals. This support is available 24 hours a day, seven days a week as customers are located in various time zones, including India, Asia Pacific, the Middle East, and European countries.

I rate SAP Business One a ten out of ten.

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Sichon Theamkaew - PeerSpot reviewer
Project Manager at a tech services company with 51-200 employees

I rate the solution a six out of ten. The solution is good but can be improved by providing options for the solution to be moved to cloud.

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RS
Head of Information Technology at Biogenomics Limited

I recommend this solution to others.

I rate SAP Business One a nine out of ten.

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Christodoulos Panagi - PeerSpot reviewer
Accountant at a financial services firm with 51-200 employees

My advice to others is SAP Business One is one of the best accounting software in the market right now. Using it has made my life much easier.

I rate SAP Business One a ten out of ten.

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VK
Owner at BPAS

People have to really look at the product they are wanting to use. Today with a lot of automation and additional features people jump on the bandwagon and have features they do not need. There is digital transformation, business transformation, digitization, these are many buzz words out there on the market. 

My advice to the clients is to look back to your drawing board to understand your business processes. Once you document them properly, then you can find which transaction can be automated. You then need to look at the right tool that will be the right fit. I would not suggest selecting the prescription model, whether it is Oracle, Microsoft, or SAP they are all good. Everything is good as long as it meets your requirements. No one other than you can define what exactly are your requirements. This is what exactly I'm helping the customers with.

I go into the customer's business or location. I set up the whole expectations as well as the requirements and business processes model using one of the tools, such as Visual Paradigm or Signavio. Then the customer will be able to understand which will be the right fit, whether it's Microsoft, SAP Business One, Oracle, NetSuite. I'm not a prescriptive model person, I'm a consultative selling person. My advice to the people who are looking for an ERP is to please don't look at ERP as a magic wand. It is not going to solve your problems unless you are clear about what your problems are. Automating a wrong process is not going to give you any sort of productivity increase. Automating a wrong process is going to give you more unwanted information.

I rate SAP Business One a nine out of ten.

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Harish Golla - PeerSpot reviewer
SAP Consultant at Quadricit

I would recommend this solution to others. It is a good solution.

I rate SAP Business One an eight out of ten.

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BT
Team Lead at a tech services company with 51-200 employees

My advice to others is to know their needs and how they want to implement them. They will benefit by having a good plan on what is required in the solution.

I rate SAP Business One an eight out of ten.

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ND
Senior Consultant at Fair Trade company

I would recommend this product but it's important to take your budget into account. 

I rate this solution a seven out of 10. 

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LG
Director of Strategic Projects at a tech services company with 501-1,000 employees

We evaluate every solution very closely before purchase. It gives us what we need, and we are using all the features that we need. We haven't had any problems.

It is very important to go for a contract that doesn't include paying your public cloud provider's company for development. It will give you the possibility to make your own changes without having to pay your public cloud vendor. You need to check the contracts to ensure that you can make changes without requesting the support of the public cloud vendor.

I would rate SAP Business One a nine out of ten.

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SI
ERP Project Manager & Managing Consultant at Liwa Education, Iranfava

Due to the countries I work in, largely on-premises deployments are the norm and are preferred.

I used to work with different companies for Business One because my main job is as an implementer. I work as an ERP manager as well, however, my main work is implementation.

I would rate the solution at a nine out of ten. We've been mostly very happy with the product.

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Sohail Ali - PeerSpot reviewer
Assistant Vice President at Abacus Consulting

I rate SAP Business One eight out of 10. I recommend it. 

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ZB
Senior Director - Finance Transformation at a comms service provider with 501-1,000 employees

It depends on what your needs are. It's very good for small businesses, and if the main challenge is the setup, then you would need a professional to do that. You need to know the system. It's not Excel that you can just sit down and play. It requires setup, migration, and coding. You need to know what you are doing, but it's not difficult if you know what you are doing.

I would rate it an eight out of ten because of the reporting or BI engine. It should have an embedded BI engine.

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CS
CFO at a comms service provider with 51-200 employees

For what we require and use it for, on a scale of one to ten, I would give SAP Business One a nine.

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JR
ERP Head at a manufacturing company with 1,001-5,000 employees

The vendor maintains the server we use for SAP Business One.

I rate SAP Business One an eight out of ten.

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DS
CEO/GM at a tech services company with 11-50 employees

I'm a customer and an end-user.

It's competitive with anything else in its space. We checked that out. No one likes to pay for licenses, so we all complain about the pricing, however, everything costs roughly the same. I know that in newer versions when I was asking about hosted options, they're starting to offer software as a service. That way, instead of doing a CapEx investment, you can do OPEX and just pay a monthly fee per user. We've done some evaluations on that. For us, it was cheaper to do the CapEx and buy the license and not do the software as a service due to the fact that, after two and a half years, you basically paid for your license if you'd bought it, and the other way you're still paying a monthly fee. After three years, you're actually in worse financial investment shape than you were if you've just done the CapEx upfront.

It's just a game of where you want to put the money and either way you're going to buy licenses. All solutions in this space fall within a percentage of each other. None of them are giant. You have to be competitive to get the business, so they all price it pretty close.

I'd advise new users to make sure you got a partner you can work with as it's not going to be a one-time deal. It's a relationship that you're going to want to keep intact, in place, going forward. Every year a new version and new capabilities are going to be available. You'll need additional training. Every time you hire new people, you'll need someone to help get them up to speed and make sure it's working. Therefore, it becomes a relationship, and regardless of what ERP system you go with, the partner you work with, especially in the small to mid-size space, makes all the difference in the world. A good partner makes your life easy. A bad partner makes you hate everything about the ERP system.

I'd rate the solution at an eight out of ten. I would probably take it up to a nine, however, they're not there yet. It's coming. It's in their roadmap. However, I wish I could get it earlier.

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GK
Financial Controller at a logistics company with 501-1,000 employees

I would recommend Business One to someone who is the in the scale of what we do. It's a pretty stable system. That said, there is always room for improvement in any product.

I would rate this solution an eight out of ten.

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IA
Administration and Finance Coordinator at Globaltech Ecuador

I would recommend doing proper testing because it is not a simple solution. It has many options and features.

I would rate SAP Business One a nine out of ten. It is a good solution.

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AK
Vice President at ITOSS Solutions India Pvt. Ltd.

I would recommend Business One because it's cheap and user-friendly, and I would give it an overall rating of eight out of ten.

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RP
SAP B1 FUNCTIONAL CONSULTANT at Silver Touch

I would recommend SAP Business One to anybody looking for a good ERP and would rate it nine out of ten.

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NP
ERP Auditor at a construction company with 10,001+ employees

We are both users and integrators of the solution.

While the solution is not meant for such a number, we currently have 11 users who are making use of it. For the moment, we are in a trial phase with a company that is running tests. Based on these findings, we will consider moving into multiple companies.

The solution is straightforward and I don't see any issues in this regard.

I would advise others to do thorough testing before implementing the solution.

I rate SAP Business One as a six out of ten.

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GG
Software Engineer at a tech services company with 1,001-5,000 employees

I would recommend this solution to others.

I rate SAP Business One an eight out of ten.

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MW
Head Of IT at Interwood Mobel Pvt Ltd

A big sales organization that is not into manufacturing can use SAP Business One.

I would rate SAP Business One a six out of 10.

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JR
ERP Head at a manufacturing company with 1,001-5,000 employees

Business One is good for smaller and medium-sized companies that want to handle simple business processes. For those companies, I would rate Business One nine out of ten, but overall I give it four out of ten.

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Asim Nilose - PeerSpot reviewer
COO at INDIBA

I would recommend this solution to others. However, there are other solutions with features that could be a better fit for your use cases.

I rate SAP Business One a seven out of ten.

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VM
Deputy General Manager -IT at ROBO

I recommend this solution to others who are interested in using it.

I would rate SAP Business One a seven out of ten.

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NasrRafiq - PeerSpot reviewer
SAP B1 Support Consultant at Abacus Consulting

SAP Business One is really good and has helped many organizations to fix their inventory management processes. The solution's CRM functionalities are good, but not that good. We can integrate other CRM systems like Salesforce and Odoo with SAP Business One.

Depending on the customer's needs, the solution can be deployed both on-premises and on the cloud. Gathering client requirements is a big challenge for us during the solution's implementation. I would recommend the solution to other SMBs.

Overall, I rate the solution an eight out of ten.

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EH
Software Developer

I rate SAP Business One eight out of 10. My advice is to be ready to implement your ERP. Before selecting an ERP and starting the project, you must have a conversation with your users and clearly define your requirements. You need to familiarize them with the concept of an ERP so they can help you implement the project. 

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KL
IT Head at a manufacturing company with 51-200 employees

I would recommend this solution depending on the nature and the size of the business. For SMEs with a simple business model, SAP Business One is good enough to meet their needs, but for big enterprises, SAP ECC would be more suitable.

I would rate SAP Business One a seven out of ten.

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EE
Project Manager at EJADA

I would rate this solution a seven out of 10. 

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Prabhakara Sastry - PeerSpot reviewer
Director at IKYAM

I would advise doing no customization. This is the best way. There is no point in doing customizations and making ERP unstable.

I would rate SAP Business One a nine out of ten.

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KM
SAP Architecture Manager at a consultancy with 11-50 employees

Overall, this is a good product and I recommend it. At the same time, I would like to see improvements made to the reporting. Having more reports and better reporting options would earn it a perfect rating.

I would rate this solution a nine out of ten.

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LD
Operational Director at a tech services company with 11-50 employees

I would rate this solution 8 out of 10. 

My advice is that we need to have the project manager from the customer, like where I implement this ERP or another one. It's important to make a very real picture of the informational flow, and the organizational structure, and all kinds of documents that we wanted to have in this ERP, in real time and after the closing period. There needs to be some report to follow up with these reports to verify all the information.

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AG
CEO at a financial services firm with 1,001-5,000 employees

I would recommend this solution to new users.

On a scale from one to ten, I would give SAP Business One an eight.

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JB
SAP BO Business Consultant at FARMINDUSTRIA S.A.

I would rate this solution a ten out of ten.

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EO
SAP Business One Consultant at SENTIA BILISIM SAN. TIC. LTD. STI.

My advice to people considering this tool has to do with how to use it. The result is definitely very important and often people focus on that. But if you score a successful project out of 100%, a good software may be only 40% of that. Another 40% is the team of implementers, and their knowledge and experience. This is very important. The remaining 20% is the customer. You have to know if the customer ready for this kind of project. You have to know if the customer knows what he wants to have after this project is complete. Sometimes the customer does not know what he is looking for. In that case, the project can never get finished. Yes, it is important to have a good software, but it is also important to have a good team doing the project and also have a very good understanding of the project from the customer side. All of these things together are very important.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Business One as an eight-out-of-ten. The additional features I would like to see to make it score higher is increased functionality supported for web browser access and more user-friendly forms and UI templates.  

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SN
General Manager at a tech services company with 11-50 employees

We do a security audit every six months. Which includes coding and scanning, everything is good.

I would recommend this solution to others.

I rate SAP Business One a seven out of ten.

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Eshvanth Singh G - PeerSpot reviewer
Practice Director at a tech services company with 201-500 employees

SAP Business One is cost-effective, user-friendly, and is suitable for the enterprise segment. I would recommend it as an SME segment product.

I rate SAP Business One a nine out of ten.

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AzimSyed - PeerSpot reviewer
Territory Manager at a tech services company with 1,001-5,000 employees

My advice is if you are a startup company and looking to have a good ERP, then SAP Business One is a good solution.

I rate SAP Business One an eight out of ten.

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it_user457404 - PeerSpot reviewer
IT Consultant

Product is very stable. The key factor: if the available functions fulfill the requirements.

What is included works fine. What is not included can be customized; but it is highly recommended not to abuse customization.

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GT
Founder and CEO at a tech services company with 51-200 employees

I would recommend this solution. I would recommend looking at the case studies and implementations done by a reseller. You should see if they have implemented it in a similar industry. You should also write a list of your specific requirements on paper.

I would rate it a nine out of 10.

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AK
GM North at a tech services company with 201-500 employees

We're an SAP partner. We have a business relationship with the company.

We don't use the latest version of the solution. We tend to use the latest minus one. 

While we have implemented it on the cloud, we largely deal with on-premise deployments.

Customers considering the solution should really figure out their requirements ahead of time. If they're planning to implement an ERP for a short period of time and make sure they get an ROI, Business One is a preferred option. It's important to understand the core business and the functionalities required. Understanding the business practices to be covered will help you communicate your needs and assess the correct requirements.

Overall, I would rate this solution at an eight out of ten. It's been a largely positive experience.

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Buyer's Guide
SAP Business One
March 2024
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.