We implemented another tool called BPC, which is cloud-based and integrated with Business Warehouse. So, we created all the roles and profiles in the Business Warehouse. But the front-end visibility and the tool used is BPC, which is cloud-based only. So, the latest also they are coming up with cloud only.

The deployment was done with the help of third-party vendors. We did not need many people for the deployment because we wanted the standard features.

An in-house team implemented SAP Business Warehouse.

In the initial phases of deployment, we had an integrator, then we switched over to the consultants. The integration partner was Siemens at that time when Business Warehouse was launched, and then gradually, we took third-party consultants only when there was a need.

There are two groups of people that do the implementation and support of SAP Business Warehouse. One group is for the build phase, the other group is for the support phase. There will be a handshake between these two groups, on how to go live. In the build phase, there are approximately seven to eight people are available for support, we agreed to not exceed more than four. However, this seven will be continuing for longer for deployment and new developments. 

Anything on the support side, if they find any challenge, they can easily reach for a phone and receive input from the builder team to resolve them quickly.

For BW we use a proper software integrator to help with their part and implementing it for us. But I think their experience is very limited. But since we wanted a partner who knows Microsoft Warehouse and BI, we have connected as partners. As far as the sizing and installation, everything was done by our team within our organization. The vendor is only responsible for creating the cubes and the reports but we implement the infrastructure installation.

The company used consultants and integrators from the vendors to assist with the implementation of the solution. 

We had a team for coordinating with the implementation partner, they coordinated with the vendor and also the business departments to understand what was required.

The implementation was completely done by the implementation partner proposed by the vendor.