SAP CRM Competitors and Alternatives

The top SAP CRM competitors are
  • Microsoft Dynamics CRM
Read reviews of SAP CRM competitors and alternatives
HeaRis224
Real User
Project Manager at a financial services firm with 201-500 employees
Aug 01 2018

What is most valuable?

Since we started using this platform, we have been able to ensure all communications trials with our customers are documented. We are able to... more»

How has it helped my organization?

The customer is the bedrock of every organization, and it is important the customers are always happy. Because all issues relating to customers... more»

What needs improvement?

There is a feature called Social Listening. It enables the system to sniff out social interactions between our customers. With it, we are able... more»

Which other solutions did I evaluate??

We had an existing solution, but it was locally implemented and did not have all the report features of a full-blown CRM software. We were not... more»

What other advice do I have??

I rate it as an eight out of 10. It has been able to incorporate most of our processes. However, there is room for improvement. I would tell a... more»

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