SAP CRM Scalability

Shreyas  K M S - PeerSpot reviewer
Systems Architect at NetApp

We can definitely scale up the system. There are about 7,000 active users, and managing them is no problem.

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GodfreyNoel - PeerSpot reviewer
Distribution Cordinator at Unilever Inc.

Sometimes, there are a lot of redundancies, it takes a long to send information to another member of our department. I have been experiencing a lot of limited efficiency even when I'm using a 5G network.

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Bruno Spiazzi - PeerSpot reviewer
Business Process Analyst at Marcopolo SA

I would rate the scalability of this solution a 10, on a scale from one to 10, with one being the worst and 10 being the best.

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Buyer's Guide
SAP CRM
March 2024
Learn what your peers think about SAP CRM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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Darshan Makhecha - PeerSpot reviewer
Sr Sales Engineer at a manufacturing company with 10,001+ employees

As far as scalability is concerned, it has a fair degree of scalability. With the way the features are organized and the way the product is performing, we can scale to the next level of supply chain and planning also. From sales to supply chain and planning, all three features we can integrate into the same software. Currently, we are using the RFP model in which any inquiry is entered into the C4C. It is likely rooted in to supply chain. The supply chain is working on the online portal only in the CRM. That is integrating other functions as well.

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SM
Internal Controls, Risk and Access Management Officer at NCBA Group

I would rate the scalability a ten out of ten. Around 3000 users are currently using this solution. Everyone from IT to front-end users uses the solution in our organization. 

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StefanRottwinkel - PeerSpot reviewer
Global Key User CRM at Weidmüller Interface GmbH & Co. KG

The product  was scalable enough for our company size. As an international company operating in around 30 countries with approximately 1500 users, its scalability meets our requirements.

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SD
Founder & CEO at imfine.club

There is not much to improve. We had five to ten users.

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MN
CLO at a financial services firm with 10,001+ employees

It is a scalable solution. There are quite a lot of end users in our organization. 

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Marouan Bellioum - PeerSpot reviewer
Cyber Security Program Manager at a financial services firm with 10,001+ employees

The scalability is good and it can handle a large volume of data.

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RT
Manager at a consultancy with 5,001-10,000 employees

The scalability of the solution is good. I would rate it a nine out of ten.

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DM
SAP Basis Consultant at Experis US, Inc.

It is not an issue if you need to scale. It can expand well. 

I cannot speak to how many people are using the solution.

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OğuzKalaycı - PeerSpot reviewer
System engineer at Yaşar Holding

The product is scalable. Approximately 500 to 1000 people in our organization use the solution.

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PS
Senior Manager at a manufacturing company with 10,001+ employees

More than 1,000 users are using the solution in our organization. I use SAP CRM on a daily basis.

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Vimal Bhardwaj - PeerSpot reviewer
Deputy Manager, Information Technology at Greenpanel Industries

The platform is highly scalable. It is more suitable for enterprises than small businesses.

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RajeshKumar20 - PeerSpot reviewer
Senior Engineer at Team Computers

SAP CRM is a scalable solution. Around 500 users are using the solution in our organization.

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Neha_Singh - PeerSpot reviewer
Compliance Officer at a financial services firm with 10,001+ employees

This is an easily scalable solution.

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SG
Sr. Manager, TMT Business Consulting (Focused on B2B Tech Product cos.) at a security firm with 11-50 employees

The solution is highly scalable. It works at scale. It is one of the key reasons for us to use SAP. At least 70% of the people in my organization would have some interaction with the product. I spend two hours a week on the solution.

I need to be involved when certain processes are being executed, and records are being created on the system. Almost 70% of my company would probably use SAP CRM for maybe an hour or two hours a week. There would be some employees with specialized roles that are spending their entire day on it. I don't know how large the administration and IT teams are.

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Yazeed Alwkhyan - PeerSpot reviewer
Software Engineer at Pharma International Company

I rate SAP CRM’s scalability a ten out of ten.

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FR
CRM administrator at a manufacturing company with 10,001+ employees

SAP CRM is scalable.

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Ercan Kocak - PeerSpot reviewer
Head of Presales at Felece

The tool is scalable.

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Hasan Haseeb - PeerSpot reviewer
Senior Network Engineer at accrets

I have found that SAP CRM is scalable.

We have more than five customers using SAP CRM. Some use SAP B1, and others SAP ECC 6. All intend to migrate to SAP HANA sooner or later.

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SriniDhanaraj - PeerSpot reviewer
Head of Data at Gauri Ltd

SAP CRM is a scalable solution. 

We have a few clients using SAP CRM.

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VS
DGM at Bharat Electronics Limited

We have 150 users using SAP CRM in my organization. The people in the marketing in sales are using the solution.

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MB
Independent Consultant at Bosch&Cia

The solution is scalable. We have 30 to 50 employees that use the software.

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ZavedAhmed - PeerSpot reviewer
Senior Business Associate at Tech Mahindra

SAP CRM is a scalable solution.

We have approximately 500 people using this solution.

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GoutamRoy - PeerSpot reviewer
Associate Vice President & Head-ITS at a pharma/biotech company with 1,001-5,000 employees

It is very scalable.

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RJ
Service Delivery Manager at a agriculture with 10,001+ employees

Scalability was not an issue.

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HB
Owner / Consultant at Brodbeck

It is very scalable. It can cater to huge traffic and thousands of simultaneous users.

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Tariq Taj - PeerSpot reviewer
Data Engineer at NDIS

This is an enterprise solution so it's scalable. 

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it_user1113342 - PeerSpot reviewer
Worksoft Certify Consultant at a manufacturing company with 10,001+ employees

The scalability of the solution is excellent. It expands well. A company that needs to grow it out can do so easily.

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AS
Mobile Application Developer at Guru.com

I did not encounter issues with scalability.

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MA
SAP HCM Professional at a financial services firm with 201-500 employees

SAP CRM is scalable.

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PV
Project and Service delivery Manager at a tech services company with 11-50 employees

The solution is scalable.

We have approximately seven customers using this solution.

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Buyer's Guide
SAP CRM
March 2024
Learn what your peers think about SAP CRM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.