SAP CRM Stability

Shreyas  K M S - PeerSpot reviewer
Systems Architect at NetApp

SAP is highly stable compared to competitors like Salesforce and Microsoft Dynamics 365. We haven't seen significant downtime in the last couple of years. It runs running smoothly. We are using NetApp products for backup solutions, so disaster recovery is pretty easy. With the NetApp and SAP partnership, the product works flawlessly.

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GodfreyNoel - PeerSpot reviewer
Distribution Cordinator at Unilever Inc.

It was not very stable. It was not a network problem because we were using tools that were not SAP. They were working well. But when I'm running the SAP, it's not working for us. But it occurs once in a while. After three days, you might experience some features when trying to send the IPP documentation to someone in the warehouse so that they can do a floating of the product. And stops positioning them in the LA in the warehouse.

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Bruno Spiazzi - PeerSpot reviewer
Business Process Analyst at Marcopolo SA

I would rate the stability of this solution a 10, on a scale from one to 10, with one being the worst and 10 being the best.

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Buyer's Guide
SAP CRM
March 2024
Learn what your peers think about SAP CRM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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Darshan Makhecha - PeerSpot reviewer
Sr Sales Engineer at a manufacturing company with 10,001+ employees

The stability is very good. There are no bugs or glitches and it doesn't crash or freeze.

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SM
Internal Controls, Risk and Access Management Officer at NCBA Group

I would rate the stability a ten out of ten. 

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SD
Founder & CEO at imfine.club

I rate the tool’s stability an eight or nine out of ten.

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MN
CLO at a financial services firm with 10,001+ employees

It is quite a stable solution. It's only the challenge when people do implementations and they don't make sure that what they're implementing is fully tested and it's fully current. That's where the issue comes in. But over and above that, we only have the staff agencies that we can call and authenticate. But in my perspective, I find that sometimes they do take their own time to access. 

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Marouan Bellioum - PeerSpot reviewer
Cyber Security Program Manager at a financial services firm with 10,001+ employees

This product is stable at the moment. 

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RT
Manager at a consultancy with 5,001-10,000 employees

In terms of stability, there are some latency issues. I would rate it a seven out of ten.

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DM
SAP Basis Consultant at Experis US, Inc.

The solution is very stable and offers straightforward reliability. I haven't dealt with bugs or glitches and haven't experienced crashes or freezing.

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OğuzKalaycı - PeerSpot reviewer
System engineer at Yaşar Holding

The product is very stable.

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PS
Senior Manager at a manufacturing company with 10,001+ employees

I rate SAP CRM an eight out of ten for stability.

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Vimal Bhardwaj - PeerSpot reviewer
Deputy Manager, Information Technology at Greenpanel Industries

I rate the product's stability a seven out of ten.

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RajeshKumar20 - PeerSpot reviewer
Senior Engineer at Team Computers

The solution’s stability is good.

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Neha_Singh - PeerSpot reviewer
Compliance Officer at a financial services firm with 10,001+ employees

We have found it to be a very stable product.

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Siddhart Dosieah - PeerSpot reviewer
Information Systems Engineer at Ayuusht

SAP CRM is a stable solution.

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Jayesh Bhandari - PeerSpot reviewer
Group IT Head at Ashapura Minechem Ltd

I rate the solution’s stability an 8 out of 10.

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Yazeed Alwkhyan - PeerSpot reviewer
Software Engineer at Pharma International Company

It is a very powerful product. I rate its stability a ten out of ten.

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FR
CRM administrator at a manufacturing company with 10,001+ employees

Initially SAP CRM feels a little bit difficult, but when users become used to this software, it is a very good solution compared to other solutions, because I have used other solutions before, including the Lotus Notes based CRM system. It was not that much faster. I cannot compare it with Microsoft Dynamics or Salesforce, because although some might say they are better and others do not, I have not used them in our customer center.

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Hasan Haseeb - PeerSpot reviewer
Senior Network Engineer at accrets

SAP CRM is a highly stable solution. It is one of the best on the market.

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SriniDhanaraj - PeerSpot reviewer
Head of Data at Gauri Ltd

The stability of SAP CRM is good.

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MB
Independent Consultant at Bosch&Cia

The solution is stable.

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ZavedAhmed - PeerSpot reviewer
Senior Business Associate at Tech Mahindra

SAP CRM system is very robust and stable. I never saw any disruption in the SAP CRM system except in the maintenance period. The maintenance period is the time when they prune the systems of unnecessary codes, extract logs, troubleshoot, or patches. Additionally, they check the load balances. At those times, you would have downtime. Otherwise, I have never seen the SAP CRM system having any issues.

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GoutamRoy - PeerSpot reviewer
Associate Vice President & Head-ITS at a pharma/biotech company with 1,001-5,000 employees

It is a stable product.

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RJ
Service Delivery Manager at a agriculture with 10,001+ employees

Performance and stability were good, we never had any issues. 

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Tariq Taj - PeerSpot reviewer
Data Engineer at NDIS

The stability is good. 

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it_user1113342 - PeerSpot reviewer
Worksoft Certify Consultant at a manufacturing company with 10,001+ employees

The solution is stable. We haven't had any issues and find that it's reliable. There aren't bugs or glitches. It doesn't crash. It's very good in that respect. We don't have complaints.

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AS
Mobile Application Developer at Guru.com

I had no issues with the stability of the software.

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MA
SAP HCM Professional at a financial services firm with 201-500 employees

The solution is stable.

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Buyer's Guide
SAP CRM
March 2024
Learn what your peers think about SAP CRM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.