I find Crystal Reports very easy to use, even for a non-technical person. The drag-and-drop capability is good. It is easy to change between different file types. The reports scheduler is helpful. It provides a lot of flexibility.
What needs improvement?
There could be improvements made to the analytics capabilities. Crystal Reports could be more graphical. Management wants to be able to see everything on one page.
Which solution did I use previously and why did I switch?
I used Crystal Reports when it was incorporated with Visual Basic. It has now been separated, which makes it easier. We also use Microsoft Power BI, which allows you to use graphs and filtering on one page. You can also see the different… more »
What other advice do I have?
My advice for anybody who is implementing this product is to learn the dimensions that are needed for the reports. There are some measures or formulas that are needed, and you have to organize your templates. With practice, it becomes easy… more »
Which other solutions did I evaluate?
We have considered migrating to another platform but there are so many available.