SAP Crystal Reports Reviews

SAP Crystal Reports is the #10 ranked solution of our top Reporting Tools tools. It's rated 3.8 out of 5 stars, and is most commonly compared to Microsoft BI - SAP Crystal Reports vs Microsoft BI

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Patryk Golabek
Real User
CTO/ Software Architect at Translucent Computing Inc
Sep 24 2020

What is most valuable?

The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report. It has the ability to export to different formats including Excel and PDF, so there is value there when… more »

What needs improvement?

This was a good platform when it first came out but right now, it has become a complicated behemoth. These days, things are a little more dynamic and you really need a platform where you can change fast, and Crystal Reports is not it. This… more »

What's my experience with pricing, setup cost, and licensing?

This product costs a lot of money.

Which solution did I use previously and why did I switch?

We use a variety of different approaches for giving clients the data that they want to see. The first step is understanding what the client need is. If it is just a basic report that they don't want to change often, then we can get away… more »

What other advice do I have?

At this point, I would just go with something that is matched with Power BI. It's coming from the Microsoft world, and the users will be comfortable with it. I would say that its suitability depends on who you speak with. For a front-end… more »
Real User
Senior MIS Project Manager at a manufacturing company with 10,001+ employees
Aug 16 2020

What is most valuable?

I find Crystal Reports very easy to use, even for a non-technical person. The drag-and-drop capability is good. It is easy to change between different file types. The reports scheduler is helpful. It provides a lot of flexibility.

What needs improvement?

There could be improvements made to the analytics capabilities. Crystal Reports could be more graphical. Management wants to be able to see everything on one page.

Which solution did I use previously and why did I switch?

I used Crystal Reports when it was incorporated with Visual Basic. It has now been separated, which makes it easier. We also use Microsoft Power BI, which allows you to use graphs and filtering on one page. You can also see the different… more »

What other advice do I have?

My advice for anybody who is implementing this product is to learn the dimensions that are needed for the reports. There are some measures or formulas that are needed, and you have to organize your templates. With practice, it becomes easy… more »

Which other solutions did I evaluate?

We have considered migrating to another platform but there are so many available.
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Jason Borucki
Real User
Director of Business Intelligence, Allstate Investments at The Allstate Corporation
Mar 04 2019

What do you think of SAP Crystal Reports?

What is our primary use case?

Tabular reporting, primarily just data and tables, no charts Specific highlighting/formatting.

How has it helped my organization?

I've used it for a long time, and familiarity with the product allows for faster delivery.

What is most valuable?

Pixel-perfect formatting It's extremely customizable.

What needs improvement?

Charting capabilities are incomplete relative to competitors.

For how long have I used the solution?

More than five years.

What is SAP Crystal Reports?

Turn information from almost any data source into a sophisticated, interactive report with SAP Crystal Reports. This powerful, user-friendly application for small businesses and departments can help you deliver key insights to the right decision maker, at the right time, in the right format. 

Click here for a free trial

SAP Crystal Reports customers

City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP

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