SAP Crystal Reports Archived Reviews (More than two years old)

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Real User
Principle System Developer at a healthcare company with 51-200 employees
Mar 05 2017

What is most valuable?

Performance Drill-down reporting functionality Report wizard Variable Built in Formulas Presentation Options like Charts, Cross tab reports etc.

How has it helped my organization?

We develop many management reports using Crystal Reports. It has reduced the development cost, effort, and provides feature rich reports. Support of crystal report is also very good, in terms compatibility, many vendors preferred crystal… more»

What needs improvement?

It needs better support for child reports. It needs additional formulas. some performance issues when joining tables using report wizard.

Which solution did I use previously and why did I switch?

We previously used SQL Server reporting services. These are also good but complex in some scenarios, like child reports.

What other advice do I have?

Study your requirements carefully, map them into this product, and if you think it fulfills the requirements, you should go for it.
Vendor
Senior Application Analyst at a healthcare company with 1,001-5,000 employees
Oct 23 2016

What is most valuable?

The ability to connect to most databases, be it Lawson, PeopleSoft, Excel or Access and that is only to name a few. The customization for clients is the absolute favorite… more»

How has it helped my organization?

With the reports I have created, mostly financial, it gives the business owners an easy way to see how their money is being spent, where it's going to and to see if they… more»

What needs improvement?

I think the product is great and has so much now but I have noticed that it is not Excel 10 compatible and when the reports are extracted to XLS it defaults to MS Office… more»

What's my experience with pricing, setup cost, and licensing?

We are a large organization so we called and arranged a package of 25+ licenses at a real good rate. We paid for the product once then the additional licenses for the… more»

Which solution did I use previously and why did I switch?

I have used numerous report writers in the past and by far Crystal Reports is the best. The user friendliness and versatility to create custom reports and designs to fit… more»

What other advice do I have?

If your company has a reporting need which almost all do, then I would highly recommend Crystal Reports. I use the product so much in the past 15 years that I ended up… more»

Which other solutions did I evaluate?

I did not evaluate any other products but have used Report Smith, Lawson Report Writer and MS SQL Developer in the past and have found that Crystal Reports has more… more»
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Vendor
Data Analyst at a healthcare company with 51-200 employees
May 19 2015

What is most valuable?

It has a lot of flexibility and can be used with a variety of data sources. A lot can be done with grouping and sub-reports.

How has it helped my organization?

Our organization previously exported a lot of data to Excel. This had to be endlessly manipulated by sorting, cutting, modifying pasting, de-duping, resorting, etc. Using Crystal Reports means all this manual work is eliminated. The report comes out sorted and in the right format without need for… more»

What needs improvement?

Some features are difficult to use for beginning users, such as shared variables.

What other advice do I have?

It's a great product that can be used out of the box, however it's always good to invest in training.

What is SAP Crystal Reports?

Turn information from almost any data source into a sophisticated, interactive report with SAP Crystal Reports. This powerful, user-friendly application for small businesses and departments can help you deliver key insights to the right decision maker, at the right time, in the right format. 

Click here for a free trial

SAP Crystal Reports customers

City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP

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