SAP Customer Identity and Access Management Overview

What is SAP Customer Identity and Access Management?

Power relevant customer experiences based on first-party data. With SAP Customer Identity and Access Management solutions for B2C, you can build rich, centralized customer profiles and synchronize them with all your digital properties.

Buyer's Guide

Download the Customer Identity and Access Management Buyer's Guide including reviews and more. Updated: June 2021

SAP Customer Identity and Access Management Video

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RT
Sap Grc Security Architect at a tech services company with 201-500 employees
Real User
Top 20
Good automated provisioning, integrates well with other SAP systems, and works well with Microsoft's Active Directory

Pros and Cons

  • "The most valuable aspect of the product is the provisioning of a lot of SAP systems. It offers automated provisioning."
  • "The automated provisioning only works well with the SAP products and there are some problems with the non-SAP products. Even if it is SAP, if it is a non-ABAP system, it is a little bit problematic."

What other advice do I have?

We are a partner. I'm working for a consulting firm and we provide our services. While we mostly deal with hybrid cloud deployments on AWS, we have seen clients go completely to the cloud and use Azure as well. We're largely happy with the solution, however, if the risk analysis was a one-stop-shop, that would be really great. Otherwise, from the administrative point, if it is made a little bit simpler for someone to understand, it would not require a lot of experience to implement it from the security standpoint. It's a little complex to understand for a beginner. Overall, I would rate theā€¦