SAP ERP Pros and Cons

It is the best solution in the class of ERP products.

It provides great visibility into the details of enterprise resource planning.

The most valuable features are the claim management.

The best thing that SAP ERP has is the extensive coverage of processes for every field and business unit such as procurement, inventory, financials, asset management, plant maintenance, and production. We can cover up to 99.9% processes of our organization, which is the best thing about this solution. It also has a very good capability to integrate with other applications. The security and authorization level of SAP ERP is very high. No other solution can match this level.

The architecture of the solution overall is great. It's great for development, testing, and production. I've worked with solutions where the architecture wasn't as strong and it was a disaster.

The system can be integrated with other SAP functionalities - such as finance, production, sales, marketing, HR, et cetera, and can also be customized to become a model that's specifically designed for my business. That's the solution's most valuable aspect.

It is a comprehensive and robust solution. It can provide lots of functional features.

The transactional integration of operations is the best-recommended feature of this product. It provides integration of all operational modules.

It meets our requirements for what we need it to do in the manufacturing industry.

This product is very scalable and easy to expand.

Control and governance are the best features.

The product does not update budgeting based on exchange rates which is important for BPM.

It is very expensive to customize to meet compliance with regulations in some countries.

There are a lot of manual tasks that are used by a lot of people, so it is a very good candidate for RPA.

One thing that is lacking in ERP is a good user interface. It is currently very clumsy and complex. Another thing is that reporting capability of SAP ERP is customizable, but it is not very good. Its development time is also very high if you require specialized technical services. If you want to do any changes to the report or develop a new report, you need people with specialized skills. Business processes are very straightforward and standardized as per the industry standards. However, the way it works is a bit complex, and you need to know a lot of things. There are different things that can be complex for a general user. A lot of information is being provided in ERP. A general user doesn't require all this information, and it creates a lot of confusion. Its learning curve is very high.

The system is very big. It is not exactly user-friendly, due to the fact that it's so massive and complex.

The solution is quite expensive. They need to work on the pricing to make it more reasonable.

In general, a user should attend training before they can use this platform. There's definitely a learning curve. As a new user or employee, there may be some difficulty with onboarding.

The version that we are using lacks in reporting. The reporting feature needs to be constructed more in this product. There can be better scope for mobility. They could include the technical development of reports instead of depending completely on programming. The programming method needs to be easy.

It is a little difficult to use.

It was not designed to service all industries.

Technical support is an area that is in need of improvement.

Pricing could be improved for preferred customers.