SAP ERP Reviews

We are using SAP ERP at a manufacturing company for a production system, material management requirements, and materials planning.

The most valuable features of SAP ERP are the integration between all departments, such as purchasing, finance, trading, and sales.

I have been using SAP ERP for approximately 14 years.

SAP ERP is a very stable system. It's made in Germany so it's a very stable system and received updates all the time.

We have hundreds of users that are using SAP ERP.

The technical support from SAP ERP is very good.

I used technical support a few times over two years because of the cable system. We are only using them in emergencies or urgent matters.

We have only used SAP ERP.

The initial setup of SAP ERP is complex and it took a lot of time.

We used approximately seven people for the deployment of the solution. There are plenty of modules and for each module of the solution, such as material management, we have an expert that helps us. 

There is a license needed to use this solution.

I recommend this solution to any company.

I rate SAP ERP a ten out of ten.

I use SAP ERP to make our internal processes run smoothly. It helps with finances, accounting, and reporting. I can manage inventory and purchasing efficiently, and the system ensures our production and manufacturing processes work seamlessly.

The most valuable features of SAP ERP are its stability, industry-specific package, and adaptable configuration. It is versatile in communication, making it easy to align with our business processes. 

One challenge we face with SAP ERP is the push to upgrade to S/4HANA, which comes with significant costs. While SAP encourages this transition, we need to carefully evaluate factors like our team's functions, existing customizations, and the overall expense involved in the upgrade process. Cost considerations are a major downside to this potential move. For the next release of SAP ERP, I would like to see enhanced financial planning and analysis features

I have been working with SAP ERP for six years.

SAP ERP is quite stable. Our current instance operates smoothly, and we have only made minor customizations for specific management reporting needs. When it comes to the standard functions and configurations, we haven't encountered the need for significant changes.

It is a scalable product. In our company, we have around 200 licensed users for SAP ERP. When it comes to administration and maintenance, we have only one system administrator for the basic IT needs. Additionally, we have less than ten people handling application-related IT tasks. Overall, the management is straightforward, with a small team handling the responsibilities.

Before SAP ERP, we used Oracle ERP. The decision to switch to SAP ERP was not driven by our IT team but it resulted from business organizational changes that forced us to adopt a different ERP package.

Deploying SAP ERP two years ago was a bit challenging. We moved from an existing instance to a new virtual one, rebuilding everything from scratch and converting Master DataOps. It took some effort, but with external support, we successfully made the transition. Deploying SAP ERP had its challenges because when we started using it six or seven years ago, it wasn't a new setup but a result of a merger. For the first three years, we were more focused on daily operations. When we decided to take full control three years ago, it was our first time setting up our processes. We needed external support to navigate the difficulties, given our limited familiarity with the new package.

It is on the expensive side. 

Overall, I would rate SAP ERP as a nine out of ten.

I use SAP in the finance department for two manufacturing subsidiaries of my company. 

SAP ERP provides the perfect database and options for additional production. It's also good for finance analytics, production drill-down, and other types of analysis.

The reporting could be improved, such as the casework, production, and activity reports. Our consultants in a subsidiary enterprise have requested that we develop a new production report. They could also improve production, financial, and HR analysis. 

My company has used SAP ERP for more than 10 years.

SAP ERP is stable.

SAP ERP is scalable.

I rate SAP support seven out of 10. 

Neutral

It might be difficult for people who are new to the platform. I rate it seven out of 10 for ease of setup.

SAP ERP is worth the money.

It was expensive. I rate SAP ERP about three out of 10 for affordability. This software is designed to meet the individual needs of each company.

I rate SAP ERP eight out of 10. SAP ERP is a good system for optimizing processes for various employees and it offers information for company decision-making. It provides databases and other tools for HR, production, and financial analysis. 

My advice to new users is to forget everything they know about other software and ERP systems because SAP is specific and customized for different types of activities. 

The payroll solution and the localization for advances are valuable.

There is room for improvement, especially since we are dealing with two systems, on-premises and on cloud, and so many connections could be interrupted. Sometimes the checking criteria on Success Factors are different than the criteria on S4Hana, so we enter master data, and the Success Factor accepts it. However, additional controls are done on S4Hana, so not all the data goes smoothly. Sometimes we have so many errors and must monitor them, which takes time.

It is not easily integrated with outside products because we purchased the finance, timesheet and project management modules on-premises and the HR module on cloud. Our integration issues may be specific to our company, and others may not have similar issues.

We have been using this solution for one year. We have Success Factors. I'm not sure of the version number, but we recently updated it. We have part of it on cloud and part of it on-premises.

We contact technical support when we have issues. I have only used them a few times, but my colleagues have said it takes some time to get a response from them.

The initial setup wasn't that complex. We went live for about eight branches, and it was complex in terms of size only. Everyone uses this solution because it is used for timesheets.

I have no details about the pricing.

I rate this product a seven out of ten.

We are using SAP ERP in the public sector for manufacturing and R & D.

The solution can be deployed on-premise and in the cloud.

The most valuable feature of SAP ERP is the financial module, pre-configured packages, and plenty of features. The solution is updating and adding new features that are helpful.

I have been using SAP ERP for approximately seven years.

There can be some stability issues.

SAP ERP is scalable. You are able to add administrative modules to increase the features. There are many other modules that can be added, such as the Linux framework and the business technology platform.

For an on-premise deployment, there needs to be administration monitoring of all services. This is because there can be a lot of resources being used that have to be monitored on the server. We have found some instances of overloading in the reports.

The cloud deployment is managed by the cloud provider and it is highly scalable.

I have approximately 10 clients using this solution.

I rate the scalability of SAP ERP a nine out of ten.

When there is a system error it provides an error code and a lot of times these can be complicated. The support team could have more knowledge to be able to assist with these situations more promptly.

The setup of SAP ERP can be simple because there are pre-configured setups. This allows for similar implementation for clients. Cloud deployment can be easier. The on-premise takes more time to build the servers and systems.

We followed the active SAP methodology for the implementation of the solution. We then gather all the details needed for the business to complete the implementation, such as realization, customer training, and integration. We then support the customer for a few months after we deploy it.

A typical project can take seven to eight months to finish implementation.

We do the implementation of the solution.

There is a one-time license that is needed to use the solution. The support is what is needed to be renewed annually.

I would recommend this solution.

I rate SAP ERP a nine out of ten.

I use this solution for finance and procurement.

The solution is deployed on-premises and on a private cloud, and it's running on the Azure platform.

The features are very useful for finance.

They frequently change their strategy with the product, which they didn't do before. There are too many versions. In previous generations, SAP was stable and the roadmap was very predictable, but currently it's very difficult.

I have been using this solution for more than five years.

It's stable.

It's scalable.

Technical support could be improved. I would rate them 2.5 out of 5.

The initial setup was medium difficulty. We had more than 100 people working on it for two years.

I would rate this solution seven out of ten. 

My advice is that products fail or succeed depending on the organization that is implementing the solution.

SAP ERP is essentially used for back-office functions, such as payroll and HR, as well as covering financials. It has many functional modules that can be used depending on the needs of your business.

Implementing SAP is typically very costly, and it takes a long time to deploy because of the huge amount of complexity. For smaller organizations, the implementation can be particularly challenging. Maybe the integration capabilities could be improved to increase the rest of the three tools. If you're trying to plug it into other best-of-breed products for HR or reporting, that's where you'll have charges.

I would suggest that the implementation lifecycle could be made simpler. Therefore, it would be easier and faster to implement and cost less.

I've been using SAP ERP for fifteen years.

It is a very scalable solution but it can be cost-prohibitive at the same time due to the time it takes.

The deployment process depends on various factors. For the bare minimum setup, the solution would take six to nine months to deploy. But the likelihood of it taking six to nine months is very low. It's probably going to be more like a year to eighteen months to get the whole thing up and running and fully working as you expect for an organization of over six thousand people. 

The time taken to deploy the solution depends on the implementation approach. More than likely, you would roll it out to one part of the organization, which could take six to nine months. Then you would expand it to other parts of the organization, which would take longer. So, there's a deployment that could be done in six months, but it's unlikely that the entire organization would be fully onboarded in that time.

If you're a large, professional organization with significant complexity, then SAP ERP would be a good fit as it comes with out-of-the-box support for more complicated processes. However, if you're a smaller organization or a quick-build company that's not planning to grow larger, then SAP ERP may not be advised. It's more about the complexity of the business you're running, and we run a manufacturing distribution component that is quite sophisticated compared to something you would find with Dynamics or 365. But it's more about the organization's size and complexity that determines how useful SAP ERP can be.  It may be the right solution for some and not for others, so it's subjective.

Overall, I would rate the solution a seven out of ten. 

One of the most relevant features is that the product connects to every software. Our third parties can integrate through SAP ERP extremely easily, integrate with data transfer and communicate within the solution. The solution is reliable for external connections that other software doesn't provide.

The service could be more user-friendly regarding transition codes. There are more than 65,000 four and six-digit codes from every field and domain. A person like me, or anyone else, can't remember all of them. So something easier to remember or work with would be an improvement for all SAP products, not just ERP.

I started working with S/4HANA three years back. But overall, I've been working in SAP ERP for more than nine years. Right now, most clients are on S/4. If we have the latest version of SAP ERP, we call it S/4. 

The solution is not 100% stable. Working in a 24/7 environment, I face disasters day and night. Every work process operates in the backend. If a process goes down, once we identify the exact issue, we have a disaster center with all the data we copied on our servers. We can recover all the files and data from there. So the solution needs improvement.

I work for a parent company, and they have some other vendors to whom we provide support because we work for tech.

If we're talking only about administration, setting up our landscape is very complex. 

We have a huge number of servers. The SAP software itself is more than 100 gigabytes. It takes two to three days to download SAP software from the SAP service marketplace. And installing the server itself takes months. It's not easy.

Because I was representing third parties as their solution provider. I already knew most features and functions, so I never went to another vendor for support. But in such cases, if I can't resolve an issue, I log a ticket to an SAP technical team like the core SAP team or the SAP Support Portal. 

Overall, I would rate the solution seven out of 10.

Most S/4 ERP solutions are cloud-based. BPC is totally cloud-based. Most of our data servers are cloud-based, and Information Steward is also cloud-based.

All the data and more used to be stored locally. Nowadays, however, all the data, including S/4HANA, is only on the cloud. They're planning to move everything into the cloud, even ACC, because of space and wasted storage issues.

We have 22,263 SAP ERP end users, for which we require a team comprising around 25 technical and as many as 74 functional members.