SAP ERP Overview

SAP ERP is the #1 ranked solution in our list of top ERP tools. It is most often compared to Anaplan: SAP ERP vs Anaplan

What is SAP ERP?
SAP ERP addresses the core business software requirements of midsize and large organizations in all industries and sectors. SAP ERP includes four individual solutions that support key areas of enterprise resource planning: human capital management, financials, operations, corporate services.
SAP ERP Buyer's Guide

Download the SAP ERP Buyer's Guide including reviews and more. Updated: April 2021

SAP ERP Customers
B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
SAP ERP Video

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PE
Projektmanager Logistik/SCM at a mining and metals company with 10,001+ employees
Real User
Top 20
It provides one overview of the capacity planning but it needs to incorporate more S/4HANA features

What is our primary use case?

It's for production planning, logistics, supply chain, and tasks. It is operations oriented with logistics planning and material creation. Our company has been using the product for over ten years now.

Pros and Cons

  • "It provides one overview of the capacity planning."
  • "It needs to incorporate the new features from the SAP S/4HANA release, such as, utilizing data processes, which is quite nice."

What other advice do I have?

Check what features you need, which features the solution solves, and look at features are already in the product. When selecting a vendor, look at the pricing, as well as the support and their knowledge.
CW
Chief of Systems Development at a non-tech company with 10,001+ employees
Real User
Significantly reduces the time required to produce our financial reports

What is our primary use case?

We're using it for accounting, materials management, and sales and distribution. We are happy with SAP solutions. We are in the dairy products industry here in Chile, and there are good solutions for SAP in this industry.

Pros and Cons

    • "SAP is not making a big effort to make it easy to integrate solutions from other vendors. It's not easy at all... Integration is what they can do better."

    What other advice do I have?

    Check and double-check the fine print of the contract. Also, find a hardware provider that can scale to the volume of your business, and have a hardware provider that already has implemented solutions. In our case, IBM made a mistake when sizing the server that we needed and we had three months of performance problems. It wasn't the fault of SAP, it was the fault fo IBM. It was a bad way to start with a new system, but they didn't have enough experience in sizing the server for the solution. I give the solution an eight out of 10. Everything works well enough, but something that could be…
    Learn what your peers think about SAP ERP. Get advice and tips from experienced pros sharing their opinions. Updated: April 2021.
    501,151 professionals have used our research since 2012.
    VB
    Applications Architecture at a engineering company with 5,001-10,000 employees
    Real User
    It integrates everything into one process

    What is our primary use case?

    We run our entire business from order receipt to invoicing. We also do manufacturing, purchasing, invoice control, billing, and reporting on SAP.

    What is most valuable?

    It integrates everything into one process.

    What needs improvement?

    There will always be something within our business that it won't fit.

    For how long have I used the solution?

    More than five years.

    What do I think about the scalability of the solution?

    The scalability is good.

    How is customer service and technical support?

    They have dealt with our issues well. The technical support is good.

    What other advice do I have?

    Think of processes as not being linear. Think of them as being three dimensional. You have to consider not just what you want to achieve out of…
    JF
    Head Of Information Systems at MBDA
    User
    ECC has poor ergonomics. Finance view across functions is valuable, and the platform facilitates the automation of transactional processes

    What is our primary use case?

    European migration in the 2000's was the main reason to change. The legacy mainframe bespoke application was difficult to maintain.

    How has it helped my organization?

    We were able to consolidate various obsolete IT systems 15 years ago in the context of merging several companies into a more integrated business.

    What is most valuable?

    Finance view across functions has been valuable. The platform has been used to automate transactional processes.

    What needs improvement?

    The ergonomics of ECC were poor and unattractive to newcomers, as businesses expect process streamlining.

    For how long have I used the solution?

    More than five years.
    Transportation Planning Responsible with 10,001+ employees
    Real User
    Provides us with an efficient, real-time warehouse management system

    What is our primary use case?

    I use SAP for logistics transactions. I test SAP transactions to make sure they work correctly and train colleagues who are SAP users.

    How has it helped my organization?

    As our Warehouse Management System, SAP efficiently manages our warehouse operations in real-time.

    What is most valuable?

    The most valuable features are its worldwide reach.

    What needs improvement?

    Although you can use SAP as a Warehouse Management System, and you don’t need any other program for that purpose, it is not enough as a Transportation Management System. You need another program which is integrated with SAP. I think this is an area where SAP should improve. It should be work as a Transportation Management System.

    For how long have I used the solution?

    Three to five…
    Team leader SAP Development at Ness Technologies | נס טכנולוגיות
    Real User
    Consolidates multiple back-office systems into one platform with a single database

    What is our primary use case?

    As a manager/team leader and developer with a strong technical background, I work with all aspects of the system in various industries and use cases.

    Pros and Cons

    • "The power of ABAP Development Tools is the main valuable feature in the SAP ECC system. Every couple of years SAP upgrades ABAP technology significantly, which facilitates developers' work."
    • "The power of ABAP Development Tools is the main valuable feature in the SAP ECC system. Every couple of years SAP upgrades ABAP technology significantly, which facilitates developers' work."

    What other advice do I have?

    SAP ERP is the best product for managing all back-office processes in a large organization. All data is stored in a single system which includes one database.
    SAP logistic experts-Mgr MDM Buisness analysis IT Enterprise Program at Teva Pharmaceuticals at Teva Pharmaceuticals
    Real User
    Gives us full control over changes, to the level of individual fields in a master record

    What is our primary use case?

    We use two modules. Materials Management (MM) handles the procurement-to-payment process, from inventory through final invoice receipt and verification. Master Data Governance (MDG) centrally creates, changes, and distributes or consolidates master data across the complete enterprise system landscape.

    How has it helped my organization?

    It gives us full control over each change, to the level of the individual field in a master record, including certificates.

    What is most valuable?

    MDG provides a central location for governance of the creation/updating processes of master data. It allows you to change several fields in the same object. For example, we can change a field on the purchasing view and change another field on an accounting view to the same…
    Corporate Information Management at Gebr. Heller Maschinenfabrik GmbH
    Real User
    The new Visual Enterprise functionalities give an intuitive approach to data

    What is our primary use case?

    It runs our company. We try to put as much into the system to have data consistency. Heavy integration is available with all types of systems, and we use it.

    How has it helped my organization?

    It gives one answer to questions. That is the beauty of an integrated system. Everybody is using it. 

    What is most valuable?

    The new Visual Enterprise functionalities: They give an intuitive approach to data and make communication between engineering and production easy.

    What needs improvement?

    Improvements to the UI. The UI is pretty old, but this will change with the upcoming release of S.4. It needs a more complete guidance with complete processes. Right now, it only has single transactions.

    For how long have I used the solution?

    More than five…
    Senior HCM Consultant at a tech company with 501-1,000 employees
    Vendor
    Provides built-in localized versions.

    What other advice do I have?

    If you have the budget, then I would highly recommend implement it.
    SAP Professional at a tech services company with 10,001+ employees
    Consultant
    Top 20Leaderboard
    The most valuable features for us are the finance and analytics functions.

    What other advice do I have?

    SAP ERP is capable of handling all types of business scenarios and industry verticals.
    Programmer Analyst Principal Leader at a tech services company with 10,001+ employees
    Consultant
    It standardizes processes. Employee/manager self-service could be improved.

    What other advice do I have?

    Go for Workday or SuccessFactors as the system of record, and SAP ECC as the payroll and time management product, if you wish to process these functions in-house.
    Chief Strategy Officer at a manufacturing company with 1,001-5,000 employees
    Vendor
    Real time end-to-end transactions is invaluable. UI needs improvement.

    What other advice do I have?

    Allocate enough time to do the blueprint and UAT well, but don't drag on the project for too long. 1 year is good -- not too long and not too short.
    SAVP Accounting Information System Manager at a insurance company with 1,001-5,000 employees
    Real User
    We're now able to do deep costing analyses, although initial setup was complex.

    What other advice do I have?

    If transformation is what you're looking for, then SAP is your answer. Keep in mind that you need to change yours, and others, mind set. At the end of the day, it's for the organization's future sake.
    General Manager with 1,001-5,000 employees
    Vendor
    SAP All in One vs. Oracle E-Business Suite vs. Microsoft Axapta
    We put together an ERP evaluation for 3 proposed solutions. The top 3 packages considered for detailed evaluation – SAP All in One, Oracle E-Business Suite, Microsoft Axapta. The Key Criteria used for Evaluation are as follows: A. Functional Fit to meet current Business Requirements B. Flexibility to support Future Enhancements C. Project Implementation and Support Functional Fit to meet current Business Requirements: Bill of Material: Available for all three solutions.  Utility tracking - all available except for Period end allocation to batches during month's end which is unavailable for both Oracle and Axapta.  Integration of different modules - Unavailable for Oracle. Cost Accounting/Drill down capabilities of reports - Not available for Oracle.  Language compatibility -…
    Senior System Analyst at a energy/utilities company with 1,001-5,000 employees
    Vendor
    It was complex to set-up as there was a lot of data conversion involved​ however it has created a paperless environment

    What other advice do I have?

    Positive solution.
    Senior Project Manager at a tech services company with 10,001+ employees
    Consultant
    A comprehensive ERP solution with all key business processes covered, lacking on the user friendliness front.
    I have been working with SAP ERP solution for more than 14 years in different capacities including Developer, Functional/ Technical Consultant, Solution Architect and Project Manager. I have been involved in more than 20 different SAP ERP implementations in different industry verticals and companies of varied sizes. There are couple of big advantages with SAP ERP. The most important one is the end-to-end functional coverage it provides. All the important business processes including Procure-to-Pay, Order-to-Cash, Plan-to-Produce, Inventory Management, Plant Maintenance, Project Management are covered quite extensively; with many possible variations in the solution and integration of all these into Financials and Management Accounting. On top of it, there are industry specific solutions…
    Owner at a tech services company with 51-200 employees
    Consultant
    Very stable, Infinite business process scenarios

    Valuable Features

    Finance, Controlling, Material management, Plant maintenance. The integration between the various components.

    Room for Improvement

    User experience

    Use of Solution

    Almost 10 years

    Customer Service and Technical Support

    Customer Service: Very goodTechnical Support: Very good
    Network Manager at a manufacturing company with 501-1,000 employees
    Vendor
    Top rated ERP, but not very user friendly and tech support is lacking.