SAP HCM Initial Setup

Vasu Narasimha - PeerSpot reviewer
Founder & CEO at BluTech Talent Plus LLP

The deployment and set up is  a very structured process. The complexity depends on the organization's processes, not the SAP SuccessFactors Platform.

SAP HCM, was on-premise, but SAP SuccessFactors are cloud-based. Legacy systems can still be used, but all new deployments will happen in the cloud.

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Diop Aissatou - PeerSpot reviewer
Director at Inetum

I am a technical expert, and thus, it is very simple to install for me. They have documentation to refer to. However, configuring HR processes, including reporting and workflow features, can be challenging. The deployment depends on the number of employees. It takes around three to six months to complete the process. We have a team of three technical executives. One resource can maintain the product. SAP also provides support to each customer for maintaining the application. They release updates every year.

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BP
SAP specialist at Dis-Chem Pharmacies Ltd

We completed the planning, blueprint planning, config addition, and testing for the initial setup. We also incorporated the USB and provided support. Throughout the process, we focused on various areas of HCM, such as personnel administration, org management, personnel planning, qualification catalog, and skills catalog. We developed different views using third-party products for the old structure view, which worked across all platforms and publishers. As we progressed into TalentHR, SuccessFactors acquired that component, leading to its discontinuation in SAP development.

While "onboarding" typically refers to straightforward hiring, SuccessFactors introduced a distinct definition for it. Consequently, a considerable amount of customization development was involved in personnel management and administration. Additionally, I created a solution for employee wellness, an area where SuccessFactors is not particularly strong. When it comes to disability management and health and safety, SuccessFactors lacks the necessary features. In certain cases, government regulations in South Africa require the employment of disabled individuals. However, the onboarding process may not adequately cater to disabled individuals, such as those who use wheelchairs. Addressing disabilities is a significant aspect, and SAP would greatly benefit from creating a dedicated module for it.

Managing changes in applications can be challenging since it complicates testing and unit testing, resulting in longer testing phases. This time-consuming process often leaves little room for actual work. These are crucial factors that SAP should consider when evaluating their product, including upgrade releases. While providing updates to clients is essential, SAP should take additional steps to ensure a smoother process, potentially by creating a dedicated partner to handle these tasks instead of relying solely on implementing partners. SAP should also focus on delivering more presentations and sharing valuable content directly rather than leaving it solely to implementing partners.

I recently attended a presentation that impressed me, and I would appreciate receiving a copy as promised. During the session, I asked if the presentation would be made available, and the speaker confirmed it would be accessible afterward. However, I have not received anything yet. This is an area where SAP needs to improve by taking ownership and not relying solely on implementing partners to fulfill such commitments. SAP should have a dedicated partner responsible for managing and delivering content, focusing on forthcoming changes. This could include webinars where participants worldwide can access different speakers discussing specific localizations. For instance, if I want to listen to a presentation about localization in South Africa, I should be able to select the corresponding audio and video content. The presentations could be pre-recorded for ease of access, and having an individual available to answer questions during the session would be beneficial.

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Buyer's Guide
SAP HCM
March 2024
Learn what your peers think about SAP HCM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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Kumar Madhur - PeerSpot reviewer
Service Delivery Project Manager at HCL Technologies

The initial implementation of SAP HCM is complicated. It's complicated for users and for implementers. It took a lot of time to do the implementation. For example, to do the complete UK payroll implementation, can take approximately nine months.

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DS
SAP HCM Senior Consultant at WadiDegla

We know that HCM serves a specific field of business and a specific corporation with particular needs. It comes with a set of challenges as well. The biggest challenge for us was re-engineering our business processes to match the standards of HCM in best practice. We eventually implemented most of our processes successfully.

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Sara Kadry - PeerSpot reviewer
HR Digital Transformation Senior Manager at Integrated Diagnostics Holdings PLC

I haven't faced any problems when implementing HCM. Usually, we don't implement the entire package. The personnel administration and payroll modules take two to three months to install and implement. 

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NK
HR Assistant at Comprehensive Nuclear-Test-Ban Treaty Organization - CTBTO

The tool's deployment and installation can be complex because numerous adjustments are required to tailor it to our needs. For instance, when processing education grants, it takes considerable time to customize SAP to suit our purposes due to our various requirements.

Maintaining SAP is generally manageable, but we sometimes need assistance from external contractors to handle tasks that we cannot manage internally.

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SG
SAP Delivery Manager at Tec Grato

The initial setup is not difficult. The time we take to deploy the solution depends purely on the project's scope, size, and budget. On average, it could take one to two years, but sometimes it can take longer or less time.

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Ahmed_Kamal - PeerSpot reviewer
IT Infrastructure Supervisor at Gieco

It was difficult to deploy. However, it has already been deployed, but there were challenges regarding configurations and implementation. So, we had a lot of issues.

The setup took around one year. Because configuration included our requirements and making the rules, ensuring compliance with insurance rules and governance tools. It's like insurance policies in Egypt or something similar that may affect the SAP HCM system.

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Arsala Abbas - PeerSpot reviewer
SAP HCM / SF Consultant at a computer software company with 1,001-5,000 employees

I rate SAP HCM eight out of 10 for ease of setup. Deploying SAP HCM is easy for us, and we have experience implementing it for multiple organizations. When we first implemented HCM, we needed to spend some time studying tutorials, manuals, and knowledge bases. Now we are experienced, and we can implement any SAP process an organization needs. It's easy to adjust the configurations as needed.

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Dave Dumeni - PeerSpot reviewer
Project Manager at Telecom Namibia

Initial setup was complex. On a scale of one to five, I would give it a four.

It normally takes over a year to implement these types of solutions. 

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Fachlul Infithar - PeerSpot reviewer
IT PMO at PT. Bank Tabungan Negara

It is totally customized. The full deployment or rolling it out fully takes one to two years.

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FK
Head of HR at HOH

The initial setup for SAP HCM was straightforward for the most part. The entire deployment process took more than six months. The payroll setup was done quite well.

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AR
Management Executive at Pak-Arab Refinery Ltd.

The solution's initial setup process is time-consuming. Also, we need to hire resources for customized reports apart from maintenance.

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Andrews Raj - PeerSpot reviewer
Vice President at Chain-Sys Corporation

Implementing the solution in core HR and payroll for managed services and employee-managed services is not straightforward.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a four out of ten.

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Rajkumar V P - PeerSpot reviewer
Director & CHRO at Tecple Innoventive Solutions Pvt Ltd

The initial setup was straightforward. It was good.

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LM
Owner at Simply HR

I think they used the SAP acceleration methodology for setup, but I joined the organization after the setup.

The deployment took a year to make it fully work.

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AA
Executive Manager & CO. Founder at Phoenix Consulting

The initial setup is not just the installation. It is also the business process configuration. This is what will take more time. An expert is required to set up many things properly. Someone who expert in HR and knows the business of HR and the business processes, but also has to know the region. If the person doing the configuration knows the laws and how to perfect configuration for the user group, it will be easy for him and better for the company after implementation. But if the person doing the configuration is not an expert, does not know the laws and how the HR process works, it will be difficult for him, it will take longer, and the customer will not be happy with the results.  

To deploy HCM, getting the setup right depends on the organization and attention to detail. If it is an organization with 500 employees and the solution will be used for payroll, personal administration and organization management, it could take something like four months to install this and configure it properly. This is if the guys doing the installation are experts in HR and the configuration of SAP.  

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AV
CEO at a consumer goods company with 1,001-5,000 employees

You can implement SAP HCM in three months minimum, and if you need more customization, then it can take more time.

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PD
Specialist SAP Division at a tech services company with 1,001-5,000 employees

The initial setup is not complex. It will mostly depend on your consultant. I wouldn't say it's that difficult. I probably also would give it a six out of a 10. It's not as easy as SuccessFactors. 

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it_user516576 - PeerSpot reviewer
Director, Global Operations at a pharma/biotech company with 1,001-5,000 employees

The initial setup was complex due to the ties across the enterprise and a global implementation.

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it_user765252 - PeerSpot reviewer
SAP HCM/SuccessFactors Consultant at a tech services company with 10,001+ employees

The initial setup was straightforward.

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it_user531717 - PeerSpot reviewer
Team Leader at a tech company with 10,001+ employees

In the beginning, it was very difficult to set up because we lacked the support and experience to implement the product. After that, we arranged for support to work out a more correct and easier process.

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SK
SAP HCM/FICO Team lead at a transportation company with 1,001-5,000 employees

I typically come into the picture after the solution has been implemented, so I can't speak to how straightforward or complex the setup is. How long deployment takes depends on customer requirements. For us, I believe it took about two months. I believe you'd need a team of three for the initial deployment of the solution and two people to handle the maintenance if you are a medium-sized company.

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VS
Sr. SAP HCM Consultant at a tech services company with 51-200 employees

Initial setup was complex due to system requirements.

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AG
Applications Specialist at Bidvest Tank Terminals

The initial setup is complex. The deployment took between six and eight months. It is not an instant process.

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it_user472119 - PeerSpot reviewer
SAP HCM and HR Consultant at a tech consulting company with 51-200 employees

I managed very different kinds of projects. The product can be configured in lots of ways, everything depends on the customer and their desired processes to be designed.

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it_user517131 - PeerSpot reviewer
Senior SAP HCM Lead Consultant at a tech services company with 201-500 employees

Initial setup was straightforward.

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CS
Senior SAP HCM Consultant at a tech services company with 1,001-5,000 employees

The setup was straightforward.

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GP
Executive Director at a tech services company with 201-500 employees

As with all solutions, we found the initial setup to be complex but, with time and use, it became easy. 

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Buyer's Guide
SAP HCM
March 2024
Learn what your peers think about SAP HCM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.