SAP Jam Archived Reviews (More than two years old)

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Vendor
Owner | eHRM & HR-IT expert | Project Management | Transformation at a energy/utilities company with 1,001-5,000 employees
Jun 12 2017

What is most valuable?

SAP JAM is implemented to use along with the SuccessFactors Learning Solutions module for the social collaboration as part of the learning approach. SAP JAM has lots of possibilities, but the client… more»

How has it helped my organization?

It is too early after the recent implementation to answer this question. Eventually, it should be able for trainers to set up virtual classrooms for trainees to teach and for trainees to collaborate… more»

What needs improvement?

The user interface is still quite rigid.

What's my experience with pricing, setup cost, and licensing?

SAP JAM has lots of possibilities. My client is using it for a very specific matters, like social collaboration. There are other examples where JAM is used in a broader, integrated way for HR. For… more»

Which solution did I use previously and why did I switch?

We didn't have a previous solution.

Which other solutions did I evaluate?

We did not evaluate another options. This was part of the requirements for a Learning Management Solution.
Vendor
IFS, SAP and Applications Specialist at a engineering company with 1,001-5,000 employees
May 26 2017

What is most valuable?

It connects to SAP C4C (Cloud for Customer) and is a very useful collaboration tool for the sales, services, and marketing teams.

How has it helped my organization?

It improves sharing data.

What needs improvement?

Both layout and branding could be improved. They are very simple tools to change the layout and the branding, but not many options are available. We would have liked to change it a little more and… more»

What's my experience with pricing, setup cost, and licensing?

I am not involved in pricing and licensing.

Which solution did I use previously and why did I switch?

We did not have a previous solution.

Which other solutions did I evaluate?

We didn’t look at alternatives.
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Consultant
SAP Jam Consultant
May 13 2017

What is most valuable?

My customers find the mobile app, in-app video recording, and the forum features particularly valuable. In addition, the search function, used to search across all content.

How has it helped my organization?

My customers say they have improved communication and collaboration between their employees, especially those who are scattered across different offices or out in the field.

What needs improvement?

The product has been around long enough to have a large feature set. Sometimes it's a bit confusing with so many options. As customers are getting more comfortable with the notion of a "social" app… more»

Which solution did I use previously and why did I switch?

We did not have a previous solution.

What other advice do I have?

* Spend the majority of your project time designing and building out the content in your groups. * Make sure your group owners are well-trained in how to be good moderators and curators of the… more»

Which other solutions did I evaluate?

We didn’t look at any alternatives.
Vendor
Software Training Manager with 501-1,000 employees
May 09 2017

What is most valuable?

We really value the social interaction, news feed, notifications, and content management that promote internal communication and the sharing of information. We also love… more»

How has it helped my organization?

All employees, from the CEO to the warehouse personnel, have access to Jam and contribute to the news feeds and consume content. It has been very well received by most… more»

What needs improvement?

Built-in ‘integrations’ with other SAP products could be better. We use a SAP HCM product as well, but synching data is a tremendous issue. It requires much help from… more»

What's my experience with pricing, setup cost, and licensing?

I am not aware of pricing or licensing, as I was not part of the purchasing or evaluation process.

Which solution did I use previously and why did I switch?

No previous solution was in place.

What other advice do I have?

Use cloud integration. We are using a hybrid solution which has caused issues in integration with other SAP systems.

Which other solutions did I evaluate?

I was not involved in the process.

What is SAP Jam?

Encourage and facilitate collaboration in the cloud _ with our enterprise social network solution, SAP Jam.
SAP Jam customers
INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi
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