SAP Mobile Platform Primary Use Case

Head of Product strategy (Mobility & Islamic Banking) at AutoSoft Dynamics Pvt Ltd

We have implemented SAP Mobile Platform into two to three banks. We are one of their OEM partners.

There are multiple types of customer onboarding. There are multichannel platforms like mobile apps, where you have an Agent and Salesforce app. From there, users can onboard the customer or the customers can do self-onboarding from ATM machines.

There are multiple types of transactions. We have mobile wallet transactions, including bill payments and telco-based top-ups, or we have QR code-based payments and we have integration with third-party agents as well. With the telco companies, the customers can walk into any of the telco agents and they can do cash-ins/outs.

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