SAP Process Orchestration Room for Improvement

Bhargava Krishna T
Lead Consultant at a computer software company with 10,001+ employees
Dell Boomi and MuleSoft have dedicated application based connectors. All of these connectors work on the same protocols such as SOAP, HTTP, and REST. They have dedicated application connectors that can be for Amazon, Salesforce, ServiceNow, Slack, Google Cloud, Microsoft Azure, Workday, etc that are readily available to use. When it comes to SAP PO, SAP provides SOAP, HTTP, or the REST-based adapters, which we can use to integrate with any of the above-mentioned applications / Webservices / APIs, etc. have to bit-customize to integrate with those particular applications. This is true when using REST, SOAP, or HTTP. I feel both application-specific adapters and SAP provided adapters (SOAP /HTTP /REST) adapters, They Still use the same set of protocols to integrate/Connect with respective applications. Customers will think that they had a dedicated application adapter that will make our life easier. We can just plug in, play, and use it. This is the way sales and customers think and they will tend to go with these tools. I feel that support is an area that needs improvement. They need to improve the response time and address the customer's issues as soon as possible. Instead of maintaining so many tools, they should explore all of the features and offer just one tool. It would be good and would help customers as well as SAP. Since they have a cloud version of integration to SAP CPI, it would be a good idea to provide a migration tool where we can install that tool and migrate the existing interfaces from Process Orchestration to CPA. Customers would appreciate the flexibility, and it would reduce the project cost and manual effort time. View full review »
Partner & SAP Netweaver Solution Architect at a tech services company with 11-50 employees
In my opinion, the part that SAP needs to improve in Process Orchestration is the monitor and governance. The monitoring governance offered by SAP is too technical. Only the consultants that have technical skills or development skills are able to manage this product. What is missing, in my opinion, is a better business monitoring component. Our company creates business monitoring in UI5 and Fiori applications that help the customer to have a better view of what good monitoring is. With the technical monitoring of SAP, someone in the organization has to have technical skills rather than business skills. So using these solutions in combination, we are able to give the client another more business-oriented kind of monitor and governance which is not so technical. View full review »
Robert Solomons
SAP Process Orchestration Team Lead at a retailer with 10,001+ employees
The company has come out with a new version, SAP Cloud Integrator, which is not as good as the older version. They are trying to get us to move over to that even though the application is not ready yet. Technology changes and more people are going to micro services and API management tools, which doesn't provide all the functions that the project orchestration environment has. They have a great product but now they're moving into something new and discontinuing the old product. The community is not happy and I think SAP should listen to their clients, offer continuing support for the old product while improving the new. I think they could work on simplification. There is a business process modeling tool that they have besides the integration side where you could have one point connected, one system, one source to a target system, but they have the process modeling tool, which basically allows you to connect users to each other. You can connect users within a system and then they can connect that system to another system and get a result. It's like an orchestration, a workflow. I think all of that could be simplified. View full review »
Learn what your peers think about SAP Process Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: December 2020.
455,536 professionals have used our research since 2012.
Atakan Köycü
Founder at
The solution could be more customizable. It's customizable, however, it's underdeveloped. It supports custom modules, custom adapters, etc., but they need more time to truly develop them. It would help if the solution offered flexible adapters like REST adapters or some custom solution. It would help make it a more flexible product. In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them. View full review »
Software Engineer at a manufacturing company with 1,001-5,000 employees
The cloud capability features need improvement. New connection features will be released like OpenDrive, Dropbox, and SharePoint features. All of those connections have to be launched. Which will help develop us to integrate with many third-party products. The user interface is good, but it can still use improvement in some areas. can improve the UI areas. They should show a more graphical representation of the data. View full review »
Solution Architect - SAP Banking at a financial services firm with 10,001+ employees
SAP has decided to move everything to the cloud, which means that we have to invest more. New investments would include things like redevelopment and data transfer. In general, we are not satisfied with the roadmap. I would like to see more flexibility. It does not have all of the industry-standard solutions available in PO and it is not plug and play, so we have to do a lot of development. View full review »
Sateesh Nagabhiru
Senior Integration Engeneer at ATOS
Improvements are needed with respect to being able to handle a very large volume of data. The responsiveness of technical support needs to be improved. The pricing can be improved. View full review »
Learn what your peers think about SAP Process Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: December 2020.
455,536 professionals have used our research since 2012.