SAP S4HANA on AWS Room for Improvement

Director at Tru group

One thing which is really killing a lot of people using this product is because they have been using it for twenty or twenty-five years and a lot of the customers' customizations are not working anymore.  

A second thing that is a problem for the product is the cost — particularly on the hardware side it is too high. If you have to procure your server for S/4HANA the cost is a problem. I mean hardware cost is killing a lot of people and the costs are complicating matters for those who want to stay with the product.  

For HANA the biggest issue which will need to change is the GUI interface. It is still the age-old GUI and this needs to be changed. All the other competitors are moving to a new phase in development of user experience and they are moving to new interfaces like AngularJS and other technologies that are new. Which things or trends become most popular still remains to be known. But the front-end needs a lot of thought.  

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Senior Manager at a consultancy with 1,001-5,000 employees

This is the latest offering by the SAP company. Of course, there are the pros and cons to on-premises deployment versus cloud deployment — especially as far as the infrastructure maintenance is concerned. There is not so much difference as far as activities are concerned. But having said that the cloud deployment is on AWS (Amazon Web Service). It is always the latest offering and the cloud is indeed today's emerging market.  

From what I understand, SAP is already at work focusing on improving the CE (Customer Experience) and the CRM (Customer Relationship Management) as far as S/4HANA is concerned. They are working with having better robotics, machine learning and artificial intelligence capabilities, which can work with this ERP. So there are already new concepts on the way. They are making a lot of use of Python technology, and they are making heavy investments to make it much more user-friendly and customer-friendly. Automation is at the center of their development focus.  

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Director at Peritus

The new product has SuccessFactors. If they can bring it in on-premise as well, and basically replace SCM with SuccessFactors on-premises, that would be great. It will allow for more revenue.

The solution's weakest area is technical support, which needs to be improved quite a bit.

The solution needs a warehouse management feature. Right now, there's a built-in WM, but they don't have an EWM extended warehouse management built-in, in S/4HANA. It's a separate product. So if they can add that, that would be great.

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Learn what your peers think about SAP S4HANA on AWS. Get advice and tips from experienced pros sharing their opinions. Updated: April 2021.
502,104 professionals have used our research since 2012.
SAP Support Manager at a tech services company with 51-200 employees

This solution is very resource-intensive, including high memory and CPU utilization.

This product needs to be made more available for the normal user, like those by Microsoft or Oracle. For example, it should be free for individuals, and usable on a laptop.

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Director IT Infrastructure at a tech services company with 51-200 employees

Not just S4 but for SAP in general, the price is a little high because they have implemented a new licensing scheme on a number of connections. The price being too expensive is some of the feedback we get from our customers. 

In the next release, I would like to see more support for more cloud providers. Because right now it's only AWS and Azure that it certifies. 

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Lead for AIX at a tech services company with 1-10 employees

I would like for them to have more integration with virtualization platforms.

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SAP Software Developer - ServiceNow Admin & Developer at a construction company with 1,001-5,000 employees

I'm on the developer side of the product and my view, for now, is that the product is fine. I'm comfortable with it. Based on my product experience, I don't have any problems with it. If I would suggest something it would be that they unify the developer tools. 
For the next release, it would be helpful if they would include a common development environment. 

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Learn what your peers think about SAP S4HANA on AWS. Get advice and tips from experienced pros sharing their opinions. Updated: April 2021.
502,104 professionals have used our research since 2012.