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SV
Lead Consultant at a retailer with 1,001-5,000 employees
Real User
High performance, stable, and helpful customer support

How has it helped my organization?

The solution has helped our organization with planning and consolidating our data.

What is most valuable?

SAP S4HANA has good performance and has allowed us to combine our systems.

What needs improvement?

The solution could be more user-friendly for regular users and developers.

For how long have I used the solution?

I have been using SAP S4HANA for approximately 15 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

We have been happy with the technical support from SAP.

How was the initial setup?

The installation and migration can take a lot of time but it is…

How has it helped my organization?

The solution has helped our organization with planning and consolidating our data.

What is most valuable?

SAP S4HANA has good performance and has allowed us to combine our systems.

What needs improvement?

The solution could be more user-friendly for regular users and developers.

For how long have I used the solution?

I have been using SAP S4HANA for approximately 15 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

We have been happy with the technical support from SAP.

How was the initial setup?

The installation and migration can take a lot of time but it is expected. 

What about the implementation team?

We had assistance with the migration from SAP. They were very helpful.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive.

What other advice do I have?

I would recommend others to use the latest version of the solution to receive all the benefits.

I rate SAP S4HANA an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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FL
CTO at a tech services company with 201-500 employees
Real User
Provides a better view of business operations but needs to improve user experience

Pros and Cons

  • "I can verify and provide the overall financial aid report and also the management report."
  • "You will not see convenient user experiences with SAP S4HANA's website or application."

What is our primary use case?

Most of the modules in our corporation is on the finance module. We also use it for HCM.

What is most valuable?

I can verify and provide the overall financial aid report and also the management report. It makes it better and easier to implement. Also, it provides a better view of business operations.

What needs improvement?

You will not see convenient user experiences with SAP S4HANA's website or application. It is not mobile-friendly either. 

For how long have I used the solution?

We have been using it for about four years.

How are customer service and technical support?

We've been happy with the technical support.

How was the initial setup?

The initial setup was quite straightforward because we started with finance.

What other advice do I have?

Depending on the industry and the nature of the business, I would recommend SAP S4HANA, especially if the company has a working model like ours.

On a scale from one to ten, I would rate SAP S4HANA at seven.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Learn what your peers think about SAP S4HANA. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
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MK
SAP Data and Analytics Leader - Technology Consulting and Advisory at a consultancy with 51-200 employees
Real User
Top 5Leaderboard
Beneficial in-memory database processing and scalable

What is our primary use case?

We have used SAP S4HANA as a complete enterprise resource planning solution for almost every use case you can think of.

What is most valuable?

One of the most valuable features is the in-memory database.

For how long have I used the solution?

I have been using this solution for approximately 20 years.

What do I think about the stability of the solution?

I have found the solution to be stable but it could improve.

What do I think about the scalability of the solution?

The scalability is good.

What other advice do I have?

I rate SAP S4HANA a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

What is our primary use case?

We have used SAP S4HANA as a complete enterprise resource planning solution for almost every use case you can think of.

What is most valuable?

One of the most valuable features is the in-memory database.

For how long have I used the solution?

I have been using this solution for approximately 20 years.

What do I think about the stability of the solution?

I have found the solution to be stable but it could improve.

What do I think about the scalability of the solution?

The scalability is good.

What other advice do I have?

I rate SAP S4HANA a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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