For now, the only room for improvement I can think of is for the solution to be more transparent with the licensing model of the platform. Licensing is a major challenge in the solution.

I cannot customize the solution as per a particular situation, depending on which I can determine its usage. I am monitoring the metrics that SAP uses to determine the usage cost.

While SAP SuccessFactors Learning is a great product overall, the initial installation could be a bit easier.

SAP SuccessFactors Learning doesn't have a punch-in and punch-out facility. Although the solution has integrations, it doesn't have an inbuilt punch-in and punch-out facility.

The solution has the facility of marking attendance and applying for leaves but doesn't have a punch-in and punch-out facility. For example, if someone starts their day in the morning, they must punch in somewhere on a third-party tool that integrates with the SAP SuccessFactors Learning.

The application integration between cloud and on-premises storage has been completed. However, there is still room for improvement in integrating EC and SAP applications. I believe more enhancements are necessary. Additionally, the onboarding process, particularly in the morning, demands a high degree of intelligence. Morning onboarding is a component of the onboarding modules, and from a technical perspective, it represents a significant area for improvement.

One area I would like to improve in SAP SuccessFactors Learning is the overall user experience and product feedback loop. Drawing from my experience with Oracle, where user feedback was integral, I believe SAP could benefit from a similar approach to enhance usability and address concerns, especially regarding stability and complexity, particularly in modules like Employee Central. 

The product must make the integrations more seamless. Integrations need to be more simplified than what it is at the moment.

There is a release every six months. The certifications are valid for only six months. It is a drawback. We must pay every six months unless we work in an organization and have access to a learning hub. If we have a learning hub, we can do the delta certification for free. Every six months, we have to take the Delta exam to keep the certification active.

While SAP SuccessFactors has a clear roadmap with regular half-yearly releases and ongoing improvements, there is still room for enhancement, particularly in their core HR system, Employee Central. However, it is reassuring to see that SAP is actively investing in and addressing these areas, continuously working on improvements. Additionally, while I appreciate the introduction of AI capabilities in the US and Europe, it would be beneficial if these features were made available globally, including in regions like the Middle East where I currently work.

I would like the SAP EC connectivity to be improved.

The technical support team has room for improvement.

There is always room for improvement. In my opinion, the price could be cheaper.

What needs improvement in SAP SuccessFactors Learning is the user interface. The user management and the integration of the whole suite could also be improved. The solution also needs to be modernized because at the moment, it's a little bit outdated. It's old-fashioned, and though it has a data import feature, that's just plain outdated. SAP SuccessFactors Learning doesn't have any cutting-edge features.

The solution should have a more user-friendly dashboard because its current dashboard is not so great. It would be more helpful if it could be integrated with the standard integration available with SAC. That would help the managers, supervisors, and department heads.

I am talking about SAP in general, so there are multiple screens that you have to go through, and it takes some time to get used to it.

The screens are friendly but rather than having a single interface, there are multiple layers.

The GUI and dashboards are areas in the solution with shortcomings where improvements are required.

SAP SuccessFactors Learning's e-learning portal has a very poor interface when compared to Cornerstone or PeopleFluent. It's a very basic interface, but I know that it has a very good foundation. 

In a feature release, they should provide a mobile application.

The product needs to improve its escalation system. 

The UX & UI, including the GUI, need to be improved.

The system functionality is not customizable.

The company has to rely on the vendor for technical support when issues come up.

This solution does not support right to left for the Arabic Language, and the Arabic text support is very bad.

The flexibility and user-friendliness of the user's front end can be improved. Customers now desire a front-end that offers great flexibility and user-friendliness in their profile for the key user. Customers are more focused on the experience of the solution. 

The product's configuration process needs improvement.

Support needs improvement.

The organization around this solution internally is not done correctly. For example, if our organization is changing, you would assume that the picture of the new organization will be available within SuccessFactors. But that is not the case, but this may be due to our setup. In addition, the consultants implementing this solution could be more knowledgeable.