Our HR team and employees are the most valuable assets to our business. Our team and staff are essential for success. Even if we have the best strategies and ideas, if our team is not aligned and we don't have a differentiated talent platform that makes people happy, we will continue to lose people. Our people will not be motivated to train or develop their skills. Therefore, the value of SuccessFactors is not just a platform, but it provides our employees with a differentiated experience that makes them want to work for the brand, be part of the company, and recommend it to their colleagues and friends. I would never skimp on a platform that provides that to the business, as it is our people and how we manage them that will drive revenue and make our business successful.

ROI depends on your business case. If you're coming from an SAP SCM or IBM implementation, then the return on investment is very low. You won't have a strong business case to move from platform A to platform B because transition costs are three to four times the license fee.

The ROI we're seeing can be summed up as, "So far, so good," because after we moved from Sage Accpac to SuccessFactors the value has definitely been adding up over time. Of course, there is still more to be seen in terms of ROI, and I would rate the ROI 3/5 stars.

The ROI is easy to build. Especially when you are moving from Server based on-premise solutions. You are getting rid of capital expenditure requirements with a cloud-based solution. It's quite easy to make a business case today for a cloud-based solution from a cost and benefits standpoint.

I don't feel we get any ROI from SuccessFactors.

I've seen ROI from SAP SuccessFactors because it converts all manual processes into automated processes, so it gives more flexibility to the business.

You will probably see an ROI after a year or two. It's great for auditing and there's a lot of reporting built-in so that you can really focus on processes. It will help you reduce manpower which saves money. And, because it can cover and support many companies and countries, it's perfect for multinationals that can now have one overarching system that covers basically everything.

We have not seen a return on investment.

We've only seen a minimal ROI. It's likely 10% out of the entire project.