SAP SuccessFactors Stability

Wael Elsagh - PeerSpot reviewer
Solutions Architect at EJADA

Thanks to its stability, a lot of customers are running SuccessFactors in a lot of different countries, and not just the MEA region. It's a very successful product in this sense.

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BP
SAP specialist at Dis-Chem Pharmacies Ltd

I don't think it is a stable product. Also, its stability depends on the industry it is used. So, it depends on how you use it, the industry, and in the business process. A business process should never be bent on what the system tells you and the system's limitations. If you do so, then the product is not right for your business. So, you need to get another product that's right for your business. There's already a product here that is beating down SAP in South Africa. So, they're busy now building the market data and the performance contract. I can tell you that in another maybe three years, all clients are going to leave SAP and move on to that local product.

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Marissa Schwan - PeerSpot reviewer
Founder and Director at a consultancy with 1-10 employees

The solution is very reliable. We receive advanced warnings when upgrades are going to be made, usually on a Friday or Saturday night. This gives us plenty of time to inform our team that the system will be down for approximately 24 hours, usually over the weekend. Since 2020, we have been using the system full-time and have only had two outages, one of which was our fault. An employee in our implementation department mistakenly deleted items they should not have, resulting in a 24-hour outage. Fortunately, since we are in the cloud, we were able to log a priority one call with SAP and they restored our entire system within 24 hours using the previous night's backup.

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Buyer's Guide
SAP SuccessFactors
March 2024
Learn what your peers think about SAP SuccessFactors. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.
RaviAnupam - PeerSpot reviewer
PM at Woolworths Supermarkets

The solution is stable.

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RK
HRIS Manager at a engineering company with 5,001-10,000 employees

In the HR module, yes this solution is stable. It has been three months since we ran the payroll from SuccessFactors. We are not facing any software issues. We are facing issues with a change mind of our users in some branches, but not in all the branches.

For payroll in terms of stability, I built the payroll engine for the Gulf area so when you're the developer, you're able to help the end user and you keep on developing the solution the way they want it.

Now we deployed it the standard way and we just added some small configurations for the countries in scope, except for Iran and Lebanon.

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Issac Paul - PeerSpot reviewer
Automation Engineer at a manufacturing company with 10,001+ employees

SuccessFactors is a stable product. When a new employee under me joins, I get an email notification from SuccessFactors. The push notifications, etc., work seamlessly. I don't have any complaints about stability. I never experienced any delays with any push notifications or important organizational structures.

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Diwakar Loshali - PeerSpot reviewer
Global Head HR Tech & Operations at a manufacturing company with 10,001+ employees

In terms of system stability, data integrity is good.

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Stuti Ghosh - PeerSpot reviewer
Associate Vice President Group Talent Solutions at a financial services firm with 10,001+ employees

The solution is stable. 

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FaizMohammed - PeerSpot reviewer
SUPERVISOR at Falcon Pack

I have found the stability of SuccessFactors to be on par with other ERPs. And with my frequent exposure to HRMS and other tools, I would even say that SuccessFactors has an edge over these other solutions in this regard. If you're not utilizing the full capability of the solution, however, you are not easily going to see the benefits of it. As long as you are using it fully and effectively, SuccessFactors will perform as you need it to.

I can't comment much on maintenance because we leave that to the IT
department. They have around 20 employees, but not all of them are
working solely on supporting SuccessFactors because it is just one of
about 29 other SAP modules that we are using (not to mention the eCommerce side of our business), and there are many other tasks which they carry out.

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HemChari - PeerSpot reviewer
Chief Information Officer at Oldcastle BuildingEnvelope, Inc.

SAP SuccessFactors is a stable solution.

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Rahasia Rommel - PeerSpot reviewer
Country Human Resource Manager at PT. Grobest Indomakmur

Stability-wise, I rate the solution a nine out of ten.

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SS
Enterprise Architect at a energy/utilities company with 10,001+ employees

The performance is good. It is mostly stable. However, due to the fact that it is a cloud, we might have connectivity issues that could affect the stability. Sometimes it takes time. That said, overall, it is good. 

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Mukesh Mathur - PeerSpot reviewer
Assistant IT manager at a construction company with 1,001-5,000 employees

The product is extremely stable. 

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OG
Global Learning and Development Manager at a manufacturing company with 10,001+ employees

SAP SuccessFactors is a very reliable and stable solution.

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Genni Barnes - PeerSpot reviewer
SAP Solution Architect at Nedbank

The solution is stable.

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Vasu Narasimha - PeerSpot reviewer
Founder & CEO at BluTech Talent Plus LLP

SAP SuccessFactors is a highly stable solution. It is more stable than any other solution.

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NK
HR Assistant at Comprehensive Nuclear-Test-Ban Treaty Organization - CTBTO

SAP SuccessFactors is stable. 

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ChiaraRomanelli - PeerSpot reviewer
Cyber Security Consultant at Deloitte Risk Advisory

Stability-wise, I rate this solution a seven out of ten. This is because sometimes the solution takes a long time to address certain issues.

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ChristopherOrilogbon - PeerSpot reviewer
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G

SuccessFactors is a highly stable solution.

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Fachlul Infithar - PeerSpot reviewer
IT PMO at PT. Bank Tabungan Negara

We run SuccessFactors on the SAP cloud, so we have no problems other than those typical of cloud technology e.g. interconnection problems.

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IH
Vice President at Abacus Consulting

The new version is quite stable. I would rate it an eight out of ten.

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AM
HR at Provably Fair SRL

It is a stable solution.

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Dave Dumeni - PeerSpot reviewer
Project Manager at Telecom Namibia

The solution is very much stable.

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Wael Elsagh - PeerSpot reviewer
Solutions Architect at EJADA

The stability of SAP SuccessFactors is great. I have not had any problems with the system.

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RP
Head of IT & Business Applications, Dangote Refinery at Dangote Industries Limited

SAP SuccessFactors is highly stable.

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SandeepKumar7 - PeerSpot reviewer
Head - Shared Service Operations and HR Systems at a pharma/biotech company with 1,001-5,000 employees

The solution is stable and predictable.

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Rahasia Rommel - PeerSpot reviewer
Country Human Resource Manager at PT. Grobest Indomakmur

The stability of the solution is very good. I don't have any downtime and the solution offers very good availability. It doesn't crash or freeze. It's very reliable. 

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Nisha Kannake - PeerSpot reviewer
Pre-Sales at Cloud4C Services

Stability-wise, SAP SuccessFactors is still a work in progress, mainly because it has a lot of enhancements required, so my company creates tickets for the enhancements. In terms of stability, SAP SuccessFactors is an eight out of ten.

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NN
IT at a manufacturing company with 10,001+ employees

It is a stable solution. 

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Alaba Ayotunde O. OLUWAYIMIKA - PeerSpot reviewer
It Asset Management Lead at Dangote Industries Limited

So far, the stability has been good.

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UD
AVP - HR IT at a consumer goods company with 10,001+ employees

This solution is extremely stable.

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SF
DGM HR at a comms service provider with 10,001+ employees
Ahmed_Haridy - PeerSpot reviewer
Managing Director at Omnitelltech

It is stable. 

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it_user521811 - PeerSpot reviewer
Senior Director IT, Business Intelligence & Data Resources at Norwegian Cruise Line

In terms of stability, so far so good.

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AR
Sr. HRIS Project Manager (Analyst) at a manufacturing company with 5,001-10,000 employees

SAP SuccessFactors is a stable product.

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YZ
SAP Project Manager at a manufacturing company with 10,001+ employees

The stability of the solution is good, but I would not say it's perfect. Sometimes it's not 100%. There are occasions when you want to do some technical updates and it will shut down the server for eight to ten hours. Usually, there will be an agreement between SAP and the customer and we try to shut down the server during off-hours. This means, however, that the availability is not 100%. Still, it is, on average, quite stable.  

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Emad Massoud - PeerSpot reviewer
SuccessFactors HCM Lead Consultant at Intercom Enterprises

I rate SAP SuccessFactors' stability an eight out of ten. 

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MM
Senior Manager at a manufacturing company with 5,001-10,000 employees

It is a stable solution. I would rate the stability a ten out of ten. 

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Andrea González - PeerSpot reviewer
Business Consultant at ITIS

SAP SuccessFactors is stable.

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Mohammed Mehdi - PeerSpot reviewer
Talent Development Advisor at Zahid Tractor

I rate SuccessFactors eight out of 10 for stability. 

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George Aedo - PeerSpot reviewer
Deputy Manager of IT at SOLGAS S.A.

SAP SuccessFactors is stable, we have not found any bugs or glitches.

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Bhuwan Ghosh - PeerSpot reviewer
SAP SuccessFactors Consultant at NTT DATA Business Solutions Qatar

SAP SuccessFactors is a stable solution.

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Irina Dewi - PeerSpot reviewer
Senior Public Policy Specialist at a mining and metals company with 5,001-10,000 employees

SAP is a stable product. 

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Juzar Badami - PeerSpot reviewer
Head of SAP Center of Excellence at a consumer goods company with 10,001+ employees

I would recommend this solution to others.

I have found SAP SuccessFactors to be stable.

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AH
SAP SuccessFactors Function Head at EOH

This is a stable solution.

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DK
Sr. Supervisor HR at a comms service provider with 10,001+ employees

It is stable. We haven't had any problems. 

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CY
Digital Learning Specialist at Lane Crawford

This is a stable, robust solution. There are no bugs or glitches. It doesn't crash or freeze. I'd rate it eight out of ten in terms of the stability I've witnessed. 

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AH
Program Manager HR-IT at a transportation company with 10,001+ employees

Is quite stable. However we have had some performance issues during the year.

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BG
SAP SuccessFactors Consultant at a tech services company with 10,001+ employees

This is a very stable solution.

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Mouly Korthiwada - PeerSpot reviewer
Enterprise Architect at Tata Consultancy Services

SuccessFactors is stable.

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VP
Engagement Manager at a computer software company with 10,001+ employees

I didn't find any issues from the data security perspective.

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ChristopherOrilogbon - PeerSpot reviewer
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G

I think it's a stable solution. We have not had any issues with its deployment or use. It's been stable, so I don't know if there are any issues because we haven't had any challenges around it. 

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HA
Trainee at AR Phoenix

The solution is stable.

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DP
Partner at a recruiting/HR firm with 1-10 employees

The solution is mostly stable in the sense. That said, in some areas, it is not stable. When instability is detected, patches are released that can make the system more stable and more user-friendly.

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FF
Human Resources Officer at a non-profit with 10,001+ employees

The system is pretty stable. We have not had big issues with that. 

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it_user607389 - PeerSpot reviewer
Principal Consultant at a financial services firm with 10,001+ employees

We haven’t had any specific issues except for few issues related to the upgrade, which was resolved by SAP.

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it_user589368 - PeerSpot reviewer
IT Director, Corporate Systems at a retailer

We have not really had any stability issues. During performance review time (i.e., August/September) there seemed to be data center issues where associates were all having system timeout issues, data was being lost from Performance Reviews documents, etc. This has been resolved, but was an issue at one time.

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it_user521628 - PeerSpot reviewer
Technical Leader at a tech company with 51-200 employees

It's a stable product. We have not faced any real challenges so far.

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RS
SAP Offering Solution Architect at a computer software company with 10,001+ employees

The solution is very stable. We haven't faced any issues in regards to bugs, glitches or crashes. We find it reliable.

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LO
Global Hris Leader , Senior Director at a tech services company with 5,001-10,000 employees

I did not encounter any stability issues.

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BT
Country Expert Total Workforce Managemnet/ Learning & Development at a manufacturing company with 10,001+ employees

It is stable enough. It has around 98% stability. There are accessibility issues, but they could be because of any reason, such as our network.

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ST
Deputy Human Resources Coordinator at a financial services firm with 10,001+ employees

It is stable. 

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SK
Senior Human Resources Specialist at a tech services company with 11-50 employees

We have found this to be a stable product; we haven't experienced any issues with performance.

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Rahasia Rommel - PeerSpot reviewer
Country Human Resource Manager at PT. Grobest Indomakmur

This solution has always been stable for me. 

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it_user584106 - PeerSpot reviewer
HCM Team Lead at a tech services company with 1,001-5,000 employees

We had stability issues multiple times; sometimes disturbing and in a few cases, it caused blocks for business.

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SD
SAP SuccessFactors Center of Excellence at Wipro technologies Ltd

I have not encountered any stability issues at my level. I only know the Indian market.

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MM
Senior Business Analyst at a comms service provider with 1,001-5,000 employees

To date, we have not experienced any issues with stability.

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it_user585888 - PeerSpot reviewer
Hr Solution Architect at a mining and metals company with 1,001-5,000 employees

I have only encountered temporary performance issues, lasting a couple of hours. These are very rare anyhow.

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it_user519387 - PeerSpot reviewer
Managing Partner at a tech consulting company with 51-200 employees

SAP SuccessFactors is a very, very stable product and has evolved over the years. An implementation partner plays a very critical role that impacts the overall success.

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it_user589476 - PeerSpot reviewer
Sap Success Factors Learning Consultant at a recruiting/HR firm with 501-1,000 employees

We had stability issues from time to time.

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NQ
General Manager at a recruiting/HR firm with 1-10 employees

It's a stable product.

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it_user208500 - PeerSpot reviewer
HCM Solution Architect, SAP and SuccessFactors at a tech services company with 501-1,000 employees

We have not encountered any stability issues.

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it_user765252 - PeerSpot reviewer
SAP HCM/SuccessFactors Consultant at a tech services company with 10,001+ employees

SuccessFactors was down completely for one day. All the companies which were using the Amsterdam datacenter were down from 8:00 in the morning to 18:00 in the evening. Production, QA, Training, and Dev with all their instances were down.

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ND
Consultant at a tech services company with 51-200 employees

The solution is stable.

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YD
SAP Success Factors Team Lead at a tech services company with 51-200 employees

Sometimes we have a problem with the data center, it gets disrupted. We cannot log in to our system and it affects other integrated systems that we integrate with SuccessFactors to get data. If the data center has a problem, we're all locked out.

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it_user581826 - PeerSpot reviewer
Project Manager at a tech services company with 10,001+ employees

We encountered stability issues in integration of SuccessFactors with SAP ECC HCM via Dell Boomi middleware; still more standard integrations are expected from customers.

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KK
Manager Finance at a tech services company with 1,001-5,000 employees

The solution is stable in my experience.

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it_user589494 - PeerSpot reviewer
Sap Hcm/Success Factors Consultant at a tech services company with 1,001-5,000 employees

We had stability issues very often during the end of the year and after updates.

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it_user180039 - PeerSpot reviewer
Founder at a tech company with 51-200 employees

Not on the platform side. At the end of 2015 there are been issues in the Data Center based in Germany with access problems.

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SS
IT System Analyst at a tech services company with 11-50 employees

There are regular updates and obviously you have to keep it up yourself on a quarterly basis. That's a bit of pain, but at the end of the day it's all about digitalization and HR transformation.

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Buyer's Guide
SAP SuccessFactors
March 2024
Learn what your peers think about SAP SuccessFactors. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.