SAP SuccessFactors Overview

SAP SuccessFactors is the #2 ranked solution in our list of top Talent Management tools. It is most often compared to SAP HCM: SAP SuccessFactors vs SAP HCM

What is SAP SuccessFactors?
SuccessFactors helps organizations align strategy with objectives & manage people performance to ensure execution & results. Execution is the difference.

SAP SuccessFactors is also known as SuccessFactors.

SAP SuccessFactors Buyer's Guide

Download the SAP SuccessFactors Buyer's Guide including reviews and more. Updated: May 2021

SAP SuccessFactors Customers
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
SAP SuccessFactors Video

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it_user765252
SAP HCM/SuccessFactors Consultant at a tech services company with 10,001+ employees
Consultant
Gives you more configuration options, but needs more mature cloud solutions for Time, Benefits, and Payroll

What other advice do I have?

Integration is challenging and companies are struggling when it comes to integration between SuccessFactors and other systems. I will recommend to put more thought and effort for integration and make an intelligent decision.
ITCS user
Founder at a tech company with 51-200 employees
Vendor
We use it for quick and dirty solutions as well as complex services.

What other advice do I have?

Invest the right time on Employee Central, looking for a competent partner with a proven experience on real projects.
Learn what your peers think about SAP SuccessFactors. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
512,221 professionals have used our research since 2012.
it_user607389
Principal Consultant at a financial services firm with 10,001+ employees
Vendor
We like the UI, workflow configuration and role-based permissions.

What other advice do I have?

The first activity any company should do is to streamline their policies and procedures, set a clear authority matrix and identify their reporting requirement before going for implementation. A good policy can add real value during the implementation.
it_user589368
IT Director, Corporate Systems at a retailer
Vendor
The role-based permissions functionality is robust and flexible. The integration methods can be more user-friendly.

What other advice do I have?

I would make sure they do their homework on an implementation partner, as that can make all the difference in the world. I would make sure that all potential business changes are reviewed ahead of time so that the implementation partner can incorporate accordingly. For example, organization hierarchy changes, performance/goals modifications, job code changes (if necessary), etc. Inquire about what all of your integration and reporting options are within SuccessFactors. Inquire about how much you, as a customer, can do (i.e., Admin Tools) once implementation is completed.
it_user589476
Sap Success Factors Learning Consultant at a recruiting/HR firm with 501-1,000 employees
Vendor
The LMS helps engage people across the organization. Setup was straightforward.

What other advice do I have?

Work on requirements. Clear vision will simplify the roadmap. Prepare your master data if any. Start with easy processes implementation and usage, if possible, rather than focusing on complex heavy processes that are not obviously needed across the organization. Use the opportunity for reorganizing or at least structuring your business processes.
Shanker Duraibabu
SAP SuccessFactors Center of Excellence at Wipro technologies Ltd
Consultant
Top 20
Enables provisioning, job scheduling, and a competency library for import and export. I would like better integration with Employee Central and Employee Central Payroll.

What other advice do I have?

For enterprises, spend time choosing a product for its suitability as per your business process. Customization is limited in some cases, or inapplicable in other cases.
ITCS user
HCM Solution Architect, SAP and SuccessFactors at a tech services company with 501-1,000 employees
Consultant
It is cloud based and accessible. The UI is valuable.

What other advice do I have?

Ensure business processes have been reviewed prior to project commencement and simplified. As SuccessFactors is implemented using an iterative approach, ensure testing commences early and all stakeholders are involved.
it_user581826
Project Manager at a tech services company with 10,001+ employees
Consultant
Features are available on mobile and also on cloud (internet).

What other advice do I have?

It is the best cloud product in the market, with strong support from SAP, which is a market leader in the world. Integrating SuccessFactors with any other systems/applications should be understood clearly.
it_user584106
HCM Team Lead at a tech services company with 1,001-5,000 employees
Consultant
Offers out-of-box headcount and strategic reporting. The Learning module can be used for compliance training and talent development.

What other advice do I have?

Choose an implementation partner wisely for the long term. One who has a proven record in SF implementations and understands your business. Go for phased go-lives and apply a template for rollouts. Use the momentum to optimize business processes and align where possible to the SF solution. Start this before you start the implementation.
it_user585888
Hr Solution Architect at a mining and metals company with 1,001-5,000 employees
Vendor
You can use the Compensation and Recruitment modules without additional instructions.

What other advice do I have?

You don’t need be an expert in this tool area but you should consider carefully, what is your company’s target? Shall managers use the system or only HR? Are you only migrating the old system to the new or are you trying to fully utilize the new system? However, the most important is, of course, your internal resourcing and how ready your company is for the cloud implementation (e.g., global identity management, standardized workstations)? The implementation of SuccessFactors modules is usually very easy and standard, but the complexity comes with the relationships to other topics (e.g…
Liat Oren Wachs
Global Hris Leader , Senior Director at a tech services company with 5,001-10,000 employees
MSP
Working with different types of forms in one platform is helpful.

What other advice do I have?

You need to spend time learning this product at the SAP SF Support Portal. You should also talk to customers who have implemented it before and learn the best practice approach that has been adopted by them.
it_user589494
Sap Hcm/Success Factors Consultant at a tech services company with 1,001-5,000 employees
Consultant
Employee Central has customisation options. Reporting should be reduced to one tool.

What other advice do I have?

It’s better to spend more time in the analysis phase than to reanalyse in the implementation phase.
it_user521811
Senior Director IT, Business Intelligence & Data Resources at Norwegian Cruise Line
Vendor
Allows us to consolidate our review processes. Has a complex data integration process.

What other advice do I have?

Start with a small implementation first and then work from there. When looking for a vendor, the cost is the most important factor. The next factor is scalability. We want to be able to grow with the product.
it_user521628
Technical Leader at a tech company with 51-200 employees
Real User
It is flexible to scale the classroom sessions and has the ability to make real-time availability of all the sessions. It needs to offer more customizations.

What other advice do I have?

SuccessFactors is a great product. It offers a lot of flexibility, customization, integration and disintegration points as well. These are the most preferred requirements in an optimized solution so you should take a look.
it_user519387
Managing Partner at a tech consulting company with 51-200 employees
Consultant
Implementation is modular. It suits a step-by-step approach.

What other advice do I have?

* Have very clear objectives linked and aligned with your business goal. * Have all stakeholders aligned and on-boarded. * Make a roadmap and start small with clear scope and timelines. * Evaluate an appropriate implementation partner. * Follow the implementation methodology.
ITCS user
SuccessFactors Solutions Consultant at a tech services company with 501-1,000 employees
Consultant
How to Train a Global Workforce Without Breaking the Law
“How am I going to find a system to deploy to 12-20 countries around the world?” Each one has it’s own regulations and requirements for training…” “I work for a pharmaceutical company? Is there a Learning Management System (LMS) that meets the very requirements of the FDA?" -- The SuccessFactors LMS answers these common questions by providing features that support US, French, and German requirements. At this point you may also be asking: Does it completely meet the requirements? Does it do everything I ever hoped and dreamed it could do? Perhaps - I’ll leave that up to you and your legal department. Let’s go in to a little more detail about how the system supports regulations in the following industries and countries: FDA 21 CFR Part 11 (medical and…