SAP SuccessFactors Archived Reviews (More than two years old)

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Consultant
SAP HCM/SuccessFactors Consultant at a tech services company with 10,001+ employees
Nov 14 2017

What is most valuable?

SuccessFactors is a cloud HCM solution, though still missing out-of-the-box (OOB) integration.

What needs improvement?

It need improvement on its integration side. Plus it should have some mature cloud solutions for Time, Benefits, and Payroll, which are still missing parts in SuccessFactors.

What other advice do I have?

Integration is challenging and companies are struggling when it comes to integration between SuccessFactors and other systems. I will recommend to put more thought and effort for integration and make an intelligent decision.

Which other solutions did I evaluate?

Workday was evaluated with SuccessFactors. Workday was not able to accommodate some of our customizations, so the company decided to go with SuccessFactors, which gives you more configuration options.
Vendor
Founder at a tech company with 51-200 employees
Jun 18 2017

What is most valuable?

A. SAP is making a firm commitment to creating a new single unified platform for every app it owns, based on the top of Hana in Memory Platform. In the future I aspect HR connected with IOT with… more »

How has it helped my organization?

We can design a “quick & dirty solution” or “very complex services”, we can manage small enterprise projects (in our experience 150 users) as the big organization (in our experience 40000 users), all… more »

What needs improvement?

Employee Central made an incredible improvement, but still is behind the SAP HCM “On Prem” solution.

What's my experience with pricing, setup cost, and licensing?

a. Price is based on: Number of users and number of modules. Other companies like Oracle or Cornestone are very aggressive, but it’s only is a business practice that cannot go on forever. For… more »

Which solution did I use previously and why did I switch?

a. 10 years ago we used SABA, due to a cut costing program they moved all the developers from US to India, the result was a release with hundreds of bugs. b. 3 years ago we tested Cornestone for a… more »

What other advice do I have?

Invest the right time on Employee Central, looking for a competent partner with a proven experience on real projects.
Learn what your peers think about SAP SuccessFactors. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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Vendor
Principal Consultant at a financial services firm with 10,001+ employees
Feb 15 2017

What is most valuable?

User Interface - Gives a polished look for both users and administrators when they login and access the system. Workflow configuration - Can configure any level of… more »

How has it helped my organization?

The implementation has helped the organization by having a unified process across all locations.

What needs improvement?

Configuration transportation functionality is not available in SuccessFactor. If this functionality is introduced, a lot of time can be saved configuring individual… more »

What's my experience with pricing, setup cost, and licensing?

There is room for negotiation with reference to pricing and licensing, which SAP supports.

Which solution did I use previously and why did I switch?

We used legacy human resource systems in which there was no employee self-service functionality, as well as no workflow for the approval process. The authorization part… more »

What other advice do I have?

The first activity any company should do is to streamline their policies and procedures, set a clear authority matrix and identify their reporting requirement before going… more »

Which other solutions did I evaluate?

There were other products evaluated, but we found SAP SuccessFactors to be more promising with reference to functionality and from an implementation perspective.
Vendor
IT Director, Corporate Systems at a retailer
Feb 01 2017

What is most valuable?

The Admin Tools functionality in Employee Central is great. For a technical/functional associate within our IT team, we can accomplish many (but not all) of the requests from our business partners… more »

How has it helped my organization?

Prior to implementing SuccessFactors, we had nowhere to go for a single snapshot of our entire company. Today, we have our entire North America, Europe and Hong Kong businesses in the system and… more »

What needs improvement?

I think the integration methods can be more user-friendly. SuccessFactors modules must become more integrated than they are today (i.e., EC with Performance, Goals, Onboarding, Compensation, etc.)… more »

Which solution did I use previously and why did I switch?

We had no specific HR system. Employee data was housed in the payroll system and not available to anyone outside of HR Payroll. Performance reviews and comp were all manual with Excel and other… more »

What other advice do I have?

I would make sure they do their homework on an implementation partner, as that can make all the difference in the world. I would make sure that all potential business changes are reviewed ahead of… more »

Which other solutions did I evaluate?

The only other product we were going to use was SAP HCM On-Premise for HR and payroll with a connection to SuccessFactors for the Talent Management suite (i.e., Performance & Goals, etc.). That… more »
Vendor
Sap Success Factors Learning Consultant at a recruiting/HR firm with 501-1,000 employees
Feb 01 2017

What is most valuable?

SuccessFactors includes a variety of talent solutions, core HR, collaboration tools and workforce analytics. One of the talent solutions is a learning management system (LMS), which is also my main… more »

How has it helped my organization?

It provides easier access to corporate learning contents and advanced tracking possibilities.

What needs improvement?

SuccessFactors LMS generally is not a financial system. However, some of the clients previously asked for more advanced financial integrations; mainly invoice processing and mainly with external… more »

What's my experience with pricing, setup cost, and licensing?

Be prepared for price surprises. It’s quite expensive. However, once you have maintained and started utilizing it correctly, it should be a great payback on your resource development.

Which solution did I use previously and why did I switch?

Previously, we used SAP ERP. Then we jumped into the cloud world.

What other advice do I have?

Work on requirements. Clear vision will simplify the roadmap. Prepare your master data if any. Start with easy processes implementation and usage, if possible, rather than focusing on complex heavy… more »
Shanker Duraibabu
Consultant
SAP SuccessFactors Center of Excellence at Wipro technologies Ltd
Feb 01 2017

What is most valuable?

The most valuable features are: * Provisioning * Job scheduling * Competency library import and export * Bulk employee export * BizX audit report (RBP & employee profile) * Candidate merge * Cloning… more »

How has it helped my organization?

It has improved the way our organization functions as follows: * It has a pre-configured master tenant which can run applications. * It consumes less time for deployment using SAP methodologies and… more »

What needs improvement?

The integration with Employee Central and Employee Central Payroll needs improvement as the client is still considering on-premises solutions.

What's my experience with pricing, setup cost, and licensing?

If you are deploying SuccessFactors for the first time, the first step is to get clarity from the implementation team on licensed features about any module. Do this before gathering requirements, or… more »

Which solution did I use previously and why did I switch?

I have used the following solutions: * Adrenalin ERP: I have used this as a process owner. It is average, with limited ease of use. * Greytip HR: This is an average to good solution, but only for… more »

What other advice do I have?

For enterprises, spend time choosing a product for its suitability as per your business process. Customization is limited in some cases, or inapplicable in other cases.
Consultant
HCM Solution Architect, SAP and SuccessFactors at a tech services company with 501-1,000 employees
Feb 01 2017

What is most valuable?

* Cloud based * Accessible anywhere * UI

How has it helped my organization?

It has improved the way my organization functions by introduction of self service and consolidation of processes.

What needs improvement?

Integration between HCM modules can be extended to incorporate all data. SuccessFactors have improved their integration between their HCM modules substantially over the… more »

What's my experience with pricing, setup cost, and licensing?

The solution is subscription based on employee count and modules implemented.

Which solution did I use previously and why did I switch?

We previously used the SAP on-premise solution. We switched due to SAP investment and roadmap forward was SuccessFactors cloud-based solution, improved UI, and… more »

What other advice do I have?

Ensure business processes have been reviewed prior to project commencement and simplified. As SuccessFactors is implemented using an iterative approach, ensure testing… more »

Which other solutions did I evaluate?

Before choosing this product, we did not evaluate other options, as we ran SAP Payroll and did not want to change our payroll solution. We implemented SuccessFactors to… more »
Consultant
Project Manager at a tech services company with 10,001+ employees
Feb 01 2017

What is most valuable?

* All features are available on mobile and also on cloud (internet); no need to connect any server or application systems. All HR business processes across the customers are available. * Cross-module integration * Updated with all industry… more »

How has it helped my organization?

I’m a consultant from Wipro, an implementing partner of SuccessFactors; hence, we take the feedback from customers.

What needs improvement?

Customers are expecting more features in these modules: * Employee Central * Succession and CDP * RCM integration with Indian job portals

What's my experience with pricing, setup cost, and licensing?

* WFA, WFP and Onboarding modules pricing and licensing to be very specific

What other advice do I have?

It is the best cloud product in the market, with strong support from SAP, which is a market leader in the world. Integrating SuccessFactors with any other systems/applications should be understood clearly.
Consultant
HCM Team Lead at a tech services company with 1,001-5,000 employees
Feb 01 2017

What is most valuable?

SF Learning and Employee Central are the most valuable modules in my experience. SF Learning is a key element in making SF a tool with added value for the entire… more »

How has it helped my organization?

It enables active talent development by the employees, instead of driven by HR.

What needs improvement?

I would like more functionality in time registration, calculation and payroll.

What's my experience with pricing, setup cost, and licensing?

Don’t go for the traditional implementation approach with remote/offshore consulting. Use an experienced implementation partner who has enough expertise in HR projects.

Which solution did I use previously and why did I switch?

We were using SAP Talent and Taleo. We switched to SF because of the SAP/SF roadmap strategy and insufficient integration options within Taleo.

What other advice do I have?

Choose an implementation partner wisely for the long term. One who has a proven record in SF implementations and understands your business. Go for phased go-lives and… more »

Which other solutions did I evaluate?

We evaluated Taleo. It had insufficient integration options and was not a full-scope product. We also looked at Workday. It was not a full-scope product and was not… more »
Vendor
Hr Solution Architect at a mining and metals company with 1,001-5,000 employees
Feb 01 2017

What is most valuable?

Comp and Recruitment: They really bring value for the managers and cost savings to HR. They are the easiest to use without additional instructions. The feedback received… more »

How has it helped my organization?

There are top management recruitments where Recruitment has been utilized without using external recruiters.

What needs improvement?

LMS, the admin tool, is quite complex and requires a lot of admin work. The admin tool in LMS is a ‘system inside another system’ as the former Plateau, and the logic is… more »

What's my experience with pricing, setup cost, and licensing?

The most important is of course what systems you are able to implement (aggressive or less aggressive implementation) and then consider the implementation and license… more »

Which solution did I use previously and why did I switch?

We previously used SAP HR. The most important reasons for changing the system were user experience, data visibility (portal) and cost savings.

What other advice do I have?

You don’t need be an expert in this tool area but you should consider carefully, what is your company’s target? Shall managers use the system or only HR? Are you only… more »

Which other solutions did I evaluate?

Before choosing this product, an evaluation was done.
Liat Oren Wachs
Consultant
Global Hris Leader , Senior Director at a tech services company with 5,001-10,000 employees
Jan 29 2017

What is most valuable?

Everything in the product is most valuable to us. The flexibility of working with so many types of forms in one platform and also the ability to define different eligible populations for any process… more »

How has it helped my organization?

It is a single platform that the HR team, managers, senior business leaders and employees use to participate in the company's annual processes and that was a great achievement. This also had cost… more »

What needs improvement?

There should be a single mechanism to manage forms, i.e., to create a template/forms, change/route etc. There is also need for role-based permissions and the ability to add filters in the compensation… more »

What's my experience with pricing, setup cost, and licensing?

You should go for the three-year contract.

Which solution did I use previously and why did I switch?

Previously, we had used Oracle on-premises for compensation purposes. The reasons why we moved to another solution were its high cost and also since it was a highly customized solution.

What other advice do I have?

You need to spend time learning this product at the SAP SF Support Portal. You should also talk to customers who have implemented it before and learn the best practice approach that has been adopted… more »
Consultant
Sap Hcm/Success Factors Consultant at a tech services company with 1,001-5,000 employees
Jan 26 2017

What is most valuable?

Employee Central is the core of the product and is the best developed. This module is well worked out and has a lot of customisation options, which makes SuccessFactors an ideal solution for many… more »

How has it helped my organization?

It provides us with a way of visualising all our employees.

What needs improvement?

Reporting is done in several tools and should be reduced to one tool. Time management is currently not sufficiently developed for a Belgian company.

What's my experience with pricing, setup cost, and licensing?

I never do sales. I only do implementations.

Which solution did I use previously and why did I switch?

I only worked with SuccessFactors.

What other advice do I have?

It’s better to spend more time in the analysis phase than to reanalyse in the implementation phase.
Vendor
Senior Director IT, Business Intelligence & Data Resources at Norwegian Cruise Line
Jan 19 2017

What is most valuable?

The tool allows us to consolidate many review processes into one process. We had a lot of processes and everybody was doing their own thing. This tool has streamlined that succession management process.

How has it helped my organization?

We have multiple offices in different countries. This solution allowed us to consolidate all that data together without having to send spreadsheets and emails.

What needs improvement?

There are opportunities in every piece of software. It's not 100%. It's hard to find developers. That's the only problem we really have with this solution. It's hard to find people who can manage it.

Which solution did I use previously and why did I switch?

We didn’t have a previous solution. We have lots of employees and we're growing very fast. Selecting this solution was something that needed to happen.

What other advice do I have?

Start with a small implementation first and then work from there. When looking for a vendor, the cost is the most important factor. The next factor is scalability. We want to be able to grow with the product.
Vendor
Technical Leader at a tech company with 51-200 employees
Jan 17 2017

What is most valuable?

The flexibility to scale the classroom sessions and its ability to make real-time availability of all the sessions are valuable features of this product.

How has it helped my organization?

It has helped us in saving costs because the guys can see the availability of the classes as to what time it is scheduled or what time it is cancelled; thus there is availability of real-time… more »

What needs improvement?

It has offered all the flexibility and customization that we were looking for in a product. However, a couple of improvements can be carried out to offer more customization of the solution that is… more »

Which solution did I use previously and why did I switch?

There was a phase in which the customer had to identify which product suits them the best. There were three to four products that were evaluated after which we finalized SuccessFactors as the final… more »

What other advice do I have?

SuccessFactors is a great product. It offers a lot of flexibility, customization, integration and disintegration points as well. These are the most preferred requirements in an optimized solution so… more »

Which other solutions did I evaluate?

We looked at one or two other solutions. However, based on the customer's environment and applications, SuccessFactors was the most applicable solution. The important factors while selecting a vendor… more »
Consultant
Managing Partner at a tech consulting company with 51-200 employees
Sep 25 2016

What is most valuable?

It covers the entire employee lifecycle with a simple-to-use UI. It is modular in terms of implementing it and fits into the roadmap of any organization that wants to take… more »

How has it helped my organization?

We have implemented this for our customers and the areas where they have realized the values are employee engagement and satisfaction, better ROI, better visibility and… more »

What needs improvement?

SAP needs to add more power to its built-in analytics capability as part of the product. Faster time to market for multiple clients’ requests would help with adaption and… more »

What's my experience with pricing, setup cost, and licensing?

Pricing and subscriptions are very competitive and at the same time give clients a lot of flexibility to make their own decisions based on their roadmap and the budget in… more »

Which solution did I use previously and why did I switch?

Our clients have been using multiple systems, which caused issues such as the time and cost for managing multiple systems, retaining in-house capabilities, issues with… more »

What other advice do I have?

* Have very clear objectives linked and aligned with your business goal. * Have all stakeholders aligned and on-boarded. * Make a roadmap and start small with clear scope… more »

Which other solutions did I evaluate?

Our clients evaluate multiple products from vendors such as Oracle and Workday.
Consultant
SuccessFactors Solutions Consultant at a tech services company with 501-1,000 employees
Nov 25 2014

What do you think of SAP SuccessFactors?

“How am I going to find a system to deploy to 12-20 countries around the world?” Each one has it’s own regulations and requirements for training…” “I work for a pharmaceutical company? Is there a Learning Management System (LMS) that meets the very requirements of the FDA?" -- The SuccessFactors LMS answers these common questions by providing features that support US, French, and German requirements. At this point you may also be asking: Does it completely meet the requirements? Does it do everything I ever hoped and dreamed it could do? Perhaps - I’ll leave that up to you and your legal department. Let’s go in to a little more detail about how the system supports regulations in the following industries and countries: FDA 21 CFR Part 11 (medical and…

What is SAP SuccessFactors?

SuccessFactors helps organizations align strategy with objectives & manage people performance to ensure execution & results. Execution is the difference.
Also known as
SuccessFactors
SAP SuccessFactors customers
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
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