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HM
Data Analyst at a financial services firm with 201-500 employees
Real User
Top 10
Decision tree creation helps with modeling and analysis, and it has a nice user interface

Pros and Cons

  • "The most valuable feature is the decision tree creation."
  • "The ease of use can be improved. When you are new it seems a bit complex."

What is our primary use case?

At this time the primary use case of this solution for ad hoc analysis.

What is most valuable?

The most valuable feature is the decision tree creation.

I like the interface, I think that it's ok. It's useful and helps you complete the things that you need to with the modeling and the analysis.

What needs improvement?

The ease of use can be improved. When you are new it seems a bit complex.

The initial setup could be simplified. When you want to do something or you want to use a tool, it can be difficult to find where to go and to know what to click.

In the next release, I would like it to be more compatible with other products, and to have better visualization.

For how long have I used the solution?

I have been using this solution for about a year and a half.

We are using the latest version.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

The scalability is good enough.

How are customer service and technical support?

I have not contacted technical support.

How was the initial setup?

The initial setup is more complex than it is straightforward.

What other advice do I have?

If they are sure of what they want to do with the product then it is more than enough. The important part is that you have to know what you want it to be used for.

Overall it is a good solution.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SA
Founder and CEO with 11-50 employees
Real User
Top 5
Scalable and stable, but needs a better user interface

Pros and Cons

  • "The setup is straightforward. Deployment doesn't take more than 30 minutes."
  • "The user interface of the solution needs improvement. It needs to be more visual."

What is our primary use case?

I primarily use the solution for text mining.

What is most valuable?

Normally I use the SAS 6 Miner, it's a component of SAS Enterprise Miner. It's very useful.

What needs improvement?

The user interface of the solution needs improvement. It needs to be more visual.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The stability of the solution, especially 14.3, is very good.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

Technical support has been good. At the start of using the product, I had issues. I called them and they were very helpful. I'd rate them five out of five.

How was the initial setup?

The setup is straightforward. Deployment doesn't take more than 30 minutes.

What's my experience with pricing, setup cost, and licensing?

For me, the pricing is $3000 monthly for the license. There aren't any additional costs.

What other advice do I have?

Currently, I am using the desktop version of the solution, but I do plan to move to the cloud.

In terms of advice, I'd tell other organizations to be specific about their use case as there are many components that can be used.

I'd rate the solution seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.