Sauce Labs Reviews

4.5 out of 5 stars
 (44)
883d825e c0ad 4b57 9662 248fe9029f70 avatar
Real User
Lead Test Automation Engineer at RevContent
Jul 17 2016

What is most valuable?

There are a few features that makes this service a top-tier solution. First there is the automatic video recording of the test runs that records the actions taken. For any debugging that you have to do this makes this service invaluable.... more»

How has it helped my organization?

The ability to share the tests that failed with the developers improved the overall efficiency of the team since there was no ambiguity on why a test failed. In addition we used some of the recorded test runs with the business to clarify the... more»

What needs improvement?

My company wanted test coverage for some devices that were not available on Sauce Labs so I still had to manage a small "test lab" with those devices. Some of the devices were Windows Phone 8 and Blackberry 7 and 10. On our site the only... more»
079b5694 dfb0 41ed 8e9d 0ae9ed53afbe avatar
Real User
Lead Software Test Automation Engineer at a tech vendor
Feb 26 2018

What is most valuable?

Of all the services explored, Sauce Labs offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline, and integrates best with Jenkins. The Jenkins UI plugin offers a way to easily configure browser... more»

How has it helped my organization?

Prior to moving to a continuous delivery model, we were on a classic two week regression testing cycle, mostly conducted via manual testing and manually-executed automated tests scripts in a large integrated testing environment. Upon shifting... more»

What needs improvement?

The Jenkins Sauce OnDemand plugin could have more options available to tap into more of the custom capabilities Sauce Labs actually supports. Currently, in order to tap into these capabilities, a programmatic solution is required from the... more»
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Bc2b0fad 422f 4e4d 8d98 75027fe3673d avatar
Real User
Test Engineer II at a tech services company with 201-500 employees
May 15 2017

What do you think of Sauce Labs?

Valuable Features I find that the multitude of browser and OS versions are very helpful for broadening testing scope. • Improvements to My Organization Helps us free up local environment space and has freed up time for more exploratory testing with QA engineers. • Room for Improvement I don't feel there are any real areas for improvement. As long as you follow best practices for programming automated tests and running them via Sauce Labs, then things tend to go smoothly. • Use of Solution I have used it for one year. • Deployment Issues There were no real issues with deployment that weren't easily solved by reviewing documentation or having another pair of fresh eyes on the issues. • Stability Issues We encountered minor issues with stability from time to time...
Bc065fb0 22ee 451c 9483 0c83af444f72 avatar
Real User
Intern - Technology Development Program at a healthcare company with 1,001-5,000 employees
Dec 11 2016

What is most valuable?

It's ability to test on multiple browsers and OS combinations is invaluable as a QA tool. However, it's CI integration with Jenkins is why we were able to make a case to include this product in our ATDD process.

How has it helped my organization?

This has helped greatly as our organization switches from a waterfall method to an Agile method of software development. The transition is difficult and hectic at times, as it requires a big change in the way we think about, and treat the... more»

What needs improvement?

Rarely, some tests fail, seemingly without cause, and will succeed again the next time we run the tests. This isn't a behavior we saw when testing locally.
F707b082 ea22 4de7 8701 c2c02f281d54 avatar
Real User
Web Producer at a tech vendor with 1,001-5,000 employees
Aug 21 2016

What is most valuable?

Sauce Labs is valuable to my job for the multitude of devices and browser/OS combinations they provide for real device testing. I am able to eliminate the part where I have to find a human with that device or browser and have them test... more»

How has it helped my organization?

It has improved our organization by testing our website on more devices and browsers that what our company currently owned. We were able to test on the newest browsers without installing them on our computer, or testing the newest OS without... more»

What needs improvement?

It would be nice if they could ask for the URL and what browser/OS I want to test in, but not just one combination, I want the ability to start up 10 concurrently at a time. I would also like to put in a username and password before the... more»
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What is Sauce Labs?

Sauce Labs provides the world's largest secure and highly scalable automation cloud for testing desktop, mobile web, native, and hybrid applications. Sauce Labs helps companies accelerate software development cycles, improve application quality, and deploy with confidence across 450+ browser/OS/device/platform combinations.

Sauce Labs customers

Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.

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